How to Backup & Restore BBM Chat History

"Does anyone know how to recover deleted BBM chat history on Android? I'm really frustrated right now because updating my OS to Marshmallow version wiped out all my BBM data, including chats and pictures. Please assist with BBM recovery."

BBM, or BlackBerry Messenger, was one of the most popular features of the BlackBerry phone. Now available on Android and iPhone with over 10 million downloads to date, the more you use it, the more likely you are to experience errors that cause you to lose precious chat history with your BBM contacts.

How do I backup my BBM chats, contacts, and messages?

To avoid losing data in BBM Messenger, it's a good idea to turn on the backup option, as described in this guide. That way, you protect all the messages you send and receive from your BBM Channels, friends, and groups, rather than just your chat history.

BBM Chat History Backup for Android & iPhone:

Open the BBM app > Tap the Menu button with three vertical dots > Go to Settings > Switch the "Save chat history" option to On.

BBM Chat Backup for BlackBerry:

Open the BBM app > swipe down from the top of the screen > tap Settings > tap Chats > turn on the Save chat history option.

How do I recover BBM chat history from a backup file?

To view and restore chat history saved to your device memory, connect your Android, iOS, or BlackBerry device to a computer with the Backup Desktop Software installed. Navigate to where the BBM chat history backup is located:

/home/user/BlackBerry Messenger/history/

How to restore BBM chat history without backup?

If you have a backup, it's quite easy to restore lost and deleted BBM chats. But what if you don't? We're sorry to hear that, and at this point, we can only think of one way to help you recover part of your BBM messages.

Try using a third-party Android Data Recovery tool to restore BBM chat logs that may be saved in the phone's memory or cache files.

Step 1: Download and install the tool – MobiSaver for Android on your Windows PC. Connect your Android device to the computer with a USB cable. Wait for the program to detect your phone.

Step 2: Click on “Scan”. The program will then scan your device and find the lost BBM cache files quickly.

Scan your Android device to find the lost BBM chat history.

Step 3: On the left panel, check if your BBM contacts, messages, pictures or videos have been found. If they have, click on the "Recover" button to get them back. If not, your BBM chats may be lost for good.

Similarly, iPhone users can also recover deleted BBM chat history by downloading iMobie PhoneRescue for iOS. If you're lucky enough to have backed up your BBM data with iCloud, this software can download BBM chat history and other data files from iCloud to your PC or Mac.