Knox Recovery: How to Retrieve Lost Data from My Knox

How to Manage/Backup/Move Files to Samsung My Knox? Managing, backing up, and moving files to Samsung My Knox involves several steps. Here's a detailed guide on how to do it: 1. **Managing Files in Samsung My Knox:** - Open the My Knox app on your Samsung device. - If not already set up, follow the on-screen instructions to create a Knox workspace. - Once inside the Knox workspace, you can access the file manager by tapping on the pre-installed file manager app or installing one from the Google Play Store if needed. - Use the file manager to create folders, copy, cut, paste, rename, or delete files as you would normally do in any other file manager. 2. **Backing Up Files to Samsung My Knox:** - Inside the Knox workspace, select the files or folders you wish to back up. - Tap on the share or export icon (usually an arrow pointing outward). - Choose a method to save or share the files, such as email, cloud services (Google Drive, Dropbox), or transfer them to your device's internal storage for later upload. - Save or send the files to the desired location. 3. **Moving Files to Samsung My Knox:** - Connect your Samsung device to a computer using a USB cable. - Ensure your device is set to "File transfer" mode in the notification panel. - Open File Explorer on your computer and locate the files you want to move. - Drag and drop the files into the "My Knox" folder, which should appear as a separate drive in your computer's file explorer. - Alternatively, you can copy the files to your device's internal storage first, then access them through the Knox workspace and move them to the desired folder. 4. **Using Cloud Services:** - Upload the files you want to move to a cloud service like Google Drive or Dropbox. - Access the cloud service within the Knox workspace via the respective app. - Download the files to the Knox workspace, and they'll be stored securely within the Knox environment. Remember that Samsung My Knox provides an encrypted and secure environment, so any files stored there will be protected from unauthorized access. However, always ensure you have a backup of important files outside of Knox, as losing access to the workspace could result in data loss.

The Samsung My Knox app enables users to transfer files, such as work documents, images, contacts, emails, audio files, and more, from their personal space into the secure My Knox space (container). The data within the container is fully encrypted, and no one can grant themselves access or unlock it without the password, PIN, or fingerprint authentication.

To move files to My Knox container in your personal space:

1. Long-press the desired file to highlight or select it. 2. Tap the More button on the top right corner of the screen. 3. Tap either Move to Personal mode or Move to Knox.

How to Back Up and Restore Knox Data? 1. Backing Up Knox Data: - On your Samsung device, open the "Samsung Cloud" or "Smart Switch" application. - Sign in with your Samsung account, if not already logged in. - Navigate to the "Backup and Restore" section. - Enable "Knox Backup" by toggling the switch next to it, if it's not already enabled. - Select the data you wish to back up from Knox, such as contacts, messages, or app data. - Tap on "Backup Now" to initiate the backup process. Wait for it to complete. 2. Restoring Knox Data: - If you have a new Samsung device or have performed a factory reset, set it up as a new device. - Sign in with the same Samsung account used for the backup. - Open "Samsung Cloud" or "Smart Switch" again. - Go to the "Backup and Restore" section. - Locate the backup file that contains your Knox data. - Ensure "Knox Restore" is selected and tap on "Restore Now." - Confirm the restoration process when prompted. - Wait for the restore process to finish. Your Knox data will be restored to your device. Please note that the exact steps may vary depending on your device model and software version. Make sure to have a stable internet connection during the backup and restore process.

My Knox provides users with a "backup and restore" option to safeguard against data loss. To back up and restore your My Knox data, you'll require a Samsung account.

1. Open the My Knox app.
2. Tap Knox Settings.
3. Tap Backup and restore.

If Knox data and files were accidentally deleted, wiped, removed, or erased, you can utilize its backup and restore feature to restore lost data from the Knox backup. However, if no backups were created, you can seek assistance from a third-party Android data recovery tool, such as the one found at Android data recovery, to aid in Samsung data recovery.

How to Retrieve Lost Data from My Knox without Backup?

Since your data files like contacts, pictures, documents, music, video files, and emails were originally saved in the personal space in your phone's memory, Android Data Recovery tool like MobiSaver can help you restore the original data. Here's how MobiSaver finds your data that got moved to My Knox app and was subsequently lost.

Step 1. Connect your Samsung phone to a Windows computer properly. Launch the tool MobiSaver for Android. Click the "Scan" button.

Step 2: The software is now working diligently to scan your phone and locate any lost data.

Step 3. Browse the categorized data to check if the tool has found your Knox data. If it has, select the files and click the "Recover" button.