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Workable Solutions Step-by-step Troubleshooting
1. Solve Google Backup and Sync Issues Pause and resume syncing; Logout and login to your Google Drive account...Full instructions
2. How to Double Backup Your Files

Schedule backups to ensure all changes are saved. Restore the entire system...Full steps

3. How to Backup Using Software Click the "Select backup contents" button to initiate backup; Choose from four options...Full steps

Many cloud platforms provide backup and synchronization features, and similar to any other platform, they also have their drawbacks. One of the issues with Google Drive's Backup and Sync is its unreliability. Occasionally, the service fails to function as intended, leading to an inability to synchronize files across devices or from the cloud. This article examines the problem of "backup and sync not working in Google Drive" and offers a solution to resolve it. We will also discuss the alternative method of backing up files using backup and recovery software tools.

What does Google's Backup and Sync do?

Upon connecting with your Google Account, the software enables synchronization of files between your PC and Google Drive. You can selectively determine which files to have accessible on your PC and which ones to keep solely in the cloud. Additionally, you can add folders and files from your computer to be synced across the cloud and other devices.

That being said, it's not as straightforward as it appears. There might be issues with the backup and sync service, which could put your files or folders at risk. Some signs of this problem include files/folders not appearing in Google Drive, the Backup and Sync function not operating correctly, or Backup and Sync being stuck on the "Downloading" status, and so on.

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Reasons Behind Google Backup and Sync Not Functioning?

Although there can be numerous reasons behind the issue, here are some recognized causes for Google's backup and sync problems:

    1. Google Drive is a paid service and requires an active subscription to be used. 2. Your computer might be running low on storage space, preventing the files from downloading. 3. Another software or process might be occupying the file or folder that should have been synchronized. 4. Visit the Google Drive login page, examine any error messages. If it persists, close the browser and attempt to log in again. 5. The synchronization may have been paused by you or automatically due to internet connectivity issues.

How to Fix Google Backup and Sync Issues?

Although there are general approaches to address this issue, let's first discuss free backup software to make sure you have a temporary backup of all your essential files. It's crucial to use it to back up all the files on your computer that are related to Google Drive, so you can still restore them in case any problem arises.

1. Pause and Resume your sync: This doesn't always occur, but sometimes you might need to pause and then restart the sync process. Right-click on the Google Drive icon in the System Tray, and select 'Pause.' After a while, click on 'Resume.' If it's already paused, check for any error messages; if none, resume the sync.

Google Drive Sync Resume Pause

2. Logout and then login to your Google Drive account to resolve any issues related to your account. When you log back in, it initiates a fresh sync, and the authentication process is performed again to ensure the problem is fixed.

Disconnect Google Drive Account

3. Run Backup and Sync as an administrator: Occasionally, the software requires administrative permissions to function properly. If you're unable to run it with admin rights, a workaround is to create a shortcut and configure it to run with administrative privileges through the Task Manager.

Run Google Drive with Admin permission

4. Reinstall Google Backup and Sync: If all other aspects are functioning correctly, you might consider reinstalling the application. First, uninstall it from the Programs and Features section, and then download the latest version from Google. Ensure that you install it with administrative privileges.

5. Synchronize folder settings: Open the Google Drive software settings, uncheck the synchronized folders, and then add them again. It's possible that a specific folder lost its synchronization and became restricted.

Google Drive Sync Folder Settings

6. Restart Router & Check Internet Status: Often, the issue lies with the internet itself, as routers can falsely indicate an online status while not providing any connection. Therefore, restart your router and any additional equipment associated with your internet setup.

7. Restart your computer: A restart can resolve numerous issues, even ones you might not be aware of. It's possible that the software's background service isn't running, and upon restarting, it will start functioning and subsequently synchronize everything.

Restart Windows PC

8. Check bandwidth settings: If your Windows PC has bandwidth limitations set per-application to conserve data usage, ensure that the Backup and Sync software is not restricted.

Turn Off Metered Connection Windows

9. Check Firewall Settings: This issue often occurs due to restrictions from security software. You should inspect your Windows Firewall and verify if the security software has blocked Google's software from accessing the internet.

Manage Windows Firewall Settings

10. Modify Proxy Settings: The issue might arise when using proxy software like a VPN that employs tunneling. If Backup and Sync continue to malfunction, you can disable the proxy on the active device.

Change Windows Proxy Settings

How to Create a Dual Backup of Your Files

Although all your data in the cloud is secure, it's equally crucial to have a secondary backup of all your files, including those on your PC. To establish this, it is highly advisable to use professional software like Todo Backup tools. Should you lose access to your cloud backup, you can still retrieve your files through the backup created.

Todo Backup: Features and Highlights

It's a professional backup and restoration software designed to ensure the secure and efficient backup of your data with top-notch service. The backup process is swift, while the restoration is even faster, with encryption guarantees that your backups are inaccessible to others. In addition to its core functionalities, it also provides a Smart Backup feature, which automatically schedules regular backups and only backs up files that have been modified, rather than the entire dataset. Below is a list of its key features:

    • Scheduled Backup to ensure all modifications are backed up.
    • Restore the entire system or deleted files to revert to the previous state.
    • Provides System, File, and Partition/Disk Backup options.
    • Swift Restore for a quick return to normal operations.
    • Outlook email backup and recovery.
    • Transfer system to a different computer
    • Clone Partition or create a System Clone.
    • Generate Emergency Boot Disk

How to Backup with Todo Backup Tools

For file backup, the software provides two options: regular backup and smart backup. The regular backup function will overwrite the old backup with a new one, ensuring that the disk doesn't reach capacity. On the other hand, the smart backup creates a new backup every 30 minutes and only backs up files that have been modified. Additionally, a complete full backup is generated weekly.

Step 1. Click Select backup contents to begin the backup process.

create file backup step1

Step 2. There are four data backup categories: File, Disk, OS, and Mail.

create file backup step2

Step 3. On the left-hand side, you'll see a list of local and network files. Expand the directory to select the files you want to back up.

File backup

Step 4. Follow the on-screen instructions and select the location where you want to save the backup.

File backup step4

In the Backup Options, click Options to encrypt the backup with a password, set the backup schedule, and decide whether to initiate the backup at a particular event in the Backup Scheme. Numerous customizable features are available for you to explore, allowing you to tailor the backup process according to your specific needs.

Backup options

Step 5. Backups can be stored on a local disk, in the tool's cloud service, or on a network-attached storage (NAS) device.

file backup step4

Step 6. Todo Backup enables users to back up data to a third-party cloud drive or the company's own cloud storage.

If you want to back up your data to a third-party cloud drive, choose Local Drive, scroll down to add Cloud Device, and enter your account information.

Backup to cloud
You can also use the tool's built-in cloud storage service. Click on "Tools Cloud," create an account using your Tool Account, and then log in to your account.

backup to tools cloud

Step 7. To initiate a backup, select Backup Now. Once the backup process is successfully completed, it will appear as a card on the left-hand panel. For more detailed management of the backup job, right-click on it.

File backup step7

All software, like Google's Backup & Sync, encounters its fair share of issues. This post will guide you through resolving these problems and provide alternative solutions if the issue persists.