What is HP Cloud Recovery, and how do I use it?

What is HP Cloud Recovery?

After some time, your computer might start experiencing various issues, such as slowing down, and in the worst-case scenario, it may stop working altogether. However, in some cases, you can resolve these issues if you know the right solutions. Additionally, there are times when you have no other choice but to reinstall the operating system to fix the problem.

If you're an HP user, using the HP Cloud Recovery Tool is an excellent option to fix any issues on your computer. It's a specialized tool that lets you download the HP Recovery Software from the cloud specifically for your HP computer. You can download the recovery software to a USB drive and then use it to restore your system.

However, it's worth noting that not all HP users can utilize this recovery tool for their computers. The HP Cloud Recovery Tool supports consumer PCs manufactured in 2016 and later. Furthermore, it requires Windows 10 or Windows 7 editions along with an x64 architecture to run.

HP Cloud Recovery Tool cannot be installed from an external hard drive. The tool does not work when it is downloaded to an external hard drive. Because not all HP PCs support the HP Cloud Recovery Tool, check if your device can use it. You can do this in one of two ways.

1. Go to https://support.hp.cloud-recovery.s3-website-us-west-1.amazonaws.com/ and check if your system is compatible with the HP Cloud Recovery Tool by entering your product ID. You can easily find the product ID on the back of your computer.

You can refer to the HP Support page at https://ftp.ext.hp.com/pub/caps-softpaq/CloudRecovery/crsupportedplatform.html and check the table for supported platforms.

How to install the HP Cloud Recovery Tool on a supported device

Now that you know what HP Cloud Recovery Tool is and its purpose, you might be wondering how to download and install it on your computer. Before installing this tool, there are a few preparations you should make:

• Allow one to four hours for the recovery process. Note that the recovery time may vary depending on your USB drive and internet connection.
• Ensure your computer is connected to the internet. An Ethernet connection is recommended for the best results.
• Power your computer using AC power throughout the process.
• Avoid disconnecting your computer from the internet or AC power during the process.

For Windows 10, you can easily download the HP Cloud Recovery Tool for free from the Microsoft Store. Go to https://www.microsoft.com/en-us/p/hp-cloud-recovery-tool/9mtks9pr7r3n#activetab=pivot:overviewtab and download the recovery tool.

For Windows 10 and Windows 7, go to https://support.hp.com/lv-en/product/hp-officejet-pro-6830-e-all-in-one-printerserie/5390307/document/c06162205 to download and install the HP Cloud Recovery Tool.

How to use the HP Cloud Recovery Tool

Here comes the crucial part: how to run the HP Cloud Recovery Tool. Before doing so, however, you need to do some preparation, which includes the following:

Make sure you have backed up all important and personal files.

Make sure you have a black USB drive with at least 32 GB of storage.

3. Make sure your HP computer has at least 20 GB of free disk space available on the Windows partition.

Knowing how to back up important files on an HP computer is crucial, whether it's saving folders to OneDrive online or backing up File History. However, another smart way to back up files on your computer is by using the Todo Backup tool. This tool is efficient and fast, thanks to its one-click backup feature and high-level data security. After backing up your essential files, you can run the HP Cloud Recovery Tool on your computer. Just follow these steps to run the tool.

Step 1: Make sure your computer is connected to the internet. Now, insert a blank USB drive into your computer.

Step 2: In Windows, search for Cloud Recovery, right-click HP Cloud Recovery Tool, and select Run as administrator.

Step 3: On the HP Cloud Recovery Tool Welcome screen, read the message, and then click Next.

Step 4: You should now see the Proxy Configuration window. Here,

If you downloaded the recovery tool over a secure network, it will automatically detect and fill in proxy information. Select the “Next” option. If you downloaded the software over an unsecured network, skip the next step.

Step 5: Enter your system information and click on the 'Next' option.

Step 6: Select your USB drive from the drop-down menu, then click on “Next.”

Select your USB drive

A pop-up will appear, warning you that all information on the USB drive will be permanently deleted during formatting. Click “OK” or “Cancel,” depending on your choice.

Click OK or Cancel.

Step 8: Click "Next" to continue.

Step 9: Wait for the HP Cloud Recovery Tool to create the Recovery Image on the USB drive. A progress bar displays with the selected USB drive as the recovery boot device. You can click Cancel at any time to stop the process.

Step 10: After the message indicating that the USB drive is ready appears, click Accept.

Step 11: When you're done, click the Finish option.

Click Finish.

After running the HP Cloud Recovery Tool, you might want to use a recovery boot device to restore the system. Before you start the recovery process, make sure that you have backed up your files, disconnected all cables/devices, and removed media from internal drives or any additional internal hardware. To restore the system, follow these steps:

Step 1: Insert the USB boot device and then shut down your computer.

**Step 2:** Turn on your computer and press the “Esc” key once per second until you see the boot menu.

Step 3: Now press the F9 key to open the Boot Device Selection menu.

Step 4: Use the up or down arrow keys to select the USB drive, and press Enter.

**Step 5:** When prompted, run Recovery Manager from your hard drive or media. Select the Run from media option, and then click **Next**.

Step 6: After selecting your language, click on the OK button.

Step 7: Now, select “Reset to factory settings,” and click “Next.”

Select "Factory data reset":

Step 8: On the Welcome screen, click Next, then select the Do not back up your files option, and click Next again.

<img> Select the "Recover without backing up your files" option. <img src="/images/en/screenshot/todo-backup/guide/hp-cloud-recovery-tool-10.png" alt="choose the recover without backing up your files" width="604" height="459">

Step 9: Wait for the Recovery Manager to finish the process.

Note: When asked if you received a recovery USB flash drive from HP Support, select Skip.

**Step 10:** When you're ready, click **Continue.**

Click the "Continue" button.

Important: Do not remove the USB drive or turn off your computer during this process.

**Step 11:** When the process is complete, click on the “Finish” option to restart your system.

Click the Finish button. <Figure omitted>

Step 12: Once the PC initialization setup has started, remove the USB drive.

Alternative to HP Cloud Recovery Tool – Todo Backup

HP Cloud Recovery Tool is exclusively for users with HP computers. Therefore, if you are not an HP user but still want to perform system recovery and backup files, then you must try the tools Backup software. It safely backs up and recovers files with just a few clicks.

Furthermore, you can create a system backup image using tools Todo Backup software, which allows you to restore your system to a working state in case of a crash without losing your data. Here's a guide on how to use the tools Todo Backup tool:

Step 1: Launch Todo Backup and click "Create Backup" on the main interface, then click the big question mark to select what to backup.

2. To back up your Windows operating system, click Operating System to begin the backup.

Step 3: System information and all system-related files and partitions will be selected automatically; you don't need to make any manual selections. Then, click on the area highlighted below to specify where you want to save your system image backup.

**Step 4.** You can choose another local drive on your computer, an external hard drive, a network, cloud storage, or a Network Attached Storage (NAS) device as the backup location. Typically, we recommend using a physical external drive or the cloud to save your system image files.

5. If you're interested, you can customize settings like enabling daily, weekly, monthly, or event-triggered backups, as well as differential and incremental backups. Click "Options," then click "Backup Now" for the Windows backup process to begin. When it's done, you'll see your backup tasks listed on the left in card form.

Then, to restore the system image, continue with the following steps:

* Try to start your computer from a Disaster Recovery Emergency Disk to perform system recovery on a computer that does not start.

Step 1. Click on "Browse Recovery" to launch Todo Backup Tools.

Click "Browse to Recover"

2. Navigate to the location where you saved the system backup and select the one you need (the backup files created by AOMEI Todo Backup are with .pbd extension).

Step 3. Select the Recovery Disk. Make sure that the partition type of the source and recovery disks is the same.

Step 4: You can change the disk layout as you wish, then click "Continue" to start the system restore.

That's it for using the HP Cloud Recovery Tool to fix issues on your HP computer. However, it won't work on other computers. But you can use tools like Todo Backup to address backup and recovery issues.