OneDrive Files Not Visible on Another Computer - 7 Easy Fixes

"I recently set up OneDrive."

I am currently logged into the account and setting up a new PC. The files are accessible on the old laptop via OneDrive, and I can view them when I visit onedrive.live.com. However, I don't see these files on the new laptop. I am signed in with the same account, so I should be able to see them, right?

Thanks

- Question from Microsoft forum

Cloud technology is a contemporary and efficient solution for both personal and professional storage needs. Among various choices, Microsoft's OneDrive stands as a prominent file hosting service for managing files and folders. However, have you encountered the issue where OneDrive files are not showing on another computer lately?

Various reasons can lead to the incomplete operation of OneDrive on another system, restricting the app's functionality and resulting in difficulties accessing files and folders.

Therefore, today, let us assist our readers with the top remedies for the OneDrive not syncing issue in depth. We'll begin by exploring the primary reasons behind this error, then proceed to the top seven solutions. To clarify any uncertainties, we will also provide a quick list of frequently asked questions.

Why Aren't OneDrive Files Appearing on a New PC?

Before diving into the solutions to fix the issue of OneDrive files not appearing on another computer, it's crucial to understand the reasons behind it. Some common causes for OneDrive files to generate errors and not show up on a new computer include: 1. **Outdated or Unsynced Account**: If you haven't signed in to your OneDrive account on the new computer or if the sync process hasn't completed, your files won't appear. 2. **Limited Sync Settings**: You might have chosen to sync only specific folders or files on the original computer, which won't automatically sync the entire OneDrive content on the new device. 3. **Conflicting File Names**: Identical file names in different folders can cause conflicts, preventing files from syncing correctly. 4. **Lack of Space**: Insufficient storage space on the new computer can hinder the OneDrive sync process. 5. **Network Issues**: A poor internet connection or network firewall settings can disrupt the synchronization process. 6. **OneDrive App Issues**: Bugs or glitches within the OneDrive application itself can lead to this problem. 7. **File Corruption**: Corrupted files or folders may not sync properly, resulting in their absence on the new computer. 8. **Sync Errors**: OneDrive might encounter errors while trying to sync certain files, causing them not to appear. 9. **Wrong User Profile**: Logging into the wrong user profile on the new computer can prevent access to your OneDrive files. 10. **Windows Update**: Sometimes, recent updates to the operating system can interfere with the proper functioning of OneDrive. Once you've identified the reason, you can proceed with the appropriate solution to resolve the issue.

• Incorrect configurations

It's possible that you accidentally enabled configurations such as "hidden files" or "office upload." These settings can prevent OneDrive files from appearing on a new PC.

• Storage Issues

Substantial storage capacity in the OneDrive account and the local hard drive is essential for efficient synchronization of various files on OneDrive. Insufficient space can lead to OneDrive file syncing errors.

• Incomplete sync or sync delay

Some files might appear as "synced," but they might not be synced correctly. Likewise, sync delays could cause recently uploaded files to not show up on another computer.

• Logging issues with the OneDrive account

You won't be able to view the uploaded files due to issues with OneDrive login. Therefore, it's crucial to log in to OneDrive using the correct Microsoft ID credentials.

• Poor Internet connectivity

A weak Internet connection can lead to issues with the OneDrive file synchronization process.

• Incompatible operating systems or outdated versions

An incompatible operating system on the computer or an outdated version of OneDrive can lead to file syncing errors.

You might be interested:

Could you please provide the text that needs to be translated into English?

7 Simple Ways to Resolve OneDrive Files Not Visible on Another Computer

After exploring the causes of the OneDrive files not showing on another computer, it's time to delve into various methods to resolve this issue. Below is a comprehensive list of the seven most effective and straightforward ways to fix this OneDrive error: 1. **Sync OneDrive on Both Computers**: Ensure that OneDrive is installed and logged in with the same account on both computers. This will allow the files to sync across devices. 2. **Check File Visibility Settings**: Access OneDrive settings on the computer where files are not appearing, and ensure that "Make files available offline" is enabled for the folders you wish to see. 3. **Update or Reinstall OneDrive**: Visit the Microsoft Store or the official OneDrive website to download the latest version, then reinstall OneDrive on the affected computer. 4. **Run OneDrive Troubleshooter**: Windows has an integrated troubleshooter for OneDrive. Run it to automatically detect and fix issues. 5. **Clear OneDrive Cache**: In the OneDrive folder, delete the contents of the "Local Settings" folder, which stores temporary cache files. This might resolve syncing issues. 6. **Manually Sync Missing Files**: Right-click the OneDrive icon in the system tray, select "Settings," then choose the "Account" tab. Click "Choose folders" to ensure missing files are selected for sync. 7. **Verify File Permissions**: Check if the user account on the computer where files aren't visible has the necessary permissions to access the OneDrive folders. By following these steps, you should be able to resolve the issue and have your OneDrive files visible on all connected computers.

1) Reset OneDrive 2) Check and Reconnect the Internet 3) Purchase More Storage Space 4) Disable Low Battery Save Mode 5) Update OneDrive to the Latest Version 6) Reinstall OneDrive 7) Access OneDrive Files Through Backup and Restore - Hot

1. Reset OneDrive

The first and preferred solution to resolve the OneDrive issue is to reset it to its original settings using a specific command. Here are the quick steps to do so: 1. Press the Windows key + X on your keyboard to open the Quick Access menu. 2. Click on "Windows Terminal (Admin)" or "Command Prompt (Admin)" to launch it with administrative privileges. 3. In the terminal or command prompt, type the following command and press Enter: ``` rundll32.exe shell32.dll,Control_RunDLL shell32.dll,/n,/o::OpenControlPanel /m::OneDriveSetup.exe /reset ``` 4. Wait for the process to complete. This may take a few minutes. 5. Once finished, restart your computer. 6. Sign in to OneDrive again after rebooting, and it should now be functioning properly. If the issue persists, you might need to try additional troubleshooting steps or seek assistance from Microsoft support.

Step 1: Press the "Windows + R" keys to open the Run command on your system.

Step 2: Type the command "%localappdata%\Microsoft\OneDrive\onedrive.exe /reset" and then click on the "OK" option.

Step 3: If your system displays an error, you can use this command: C:\Program Files (x86)\Microsoft OneDrive\onedrive.exe /reset and click on the "OK" option.

Step 4: Next, open File Explorer and check the "OneDrive" option to verify if all your OneDrive files are visible on the system.

2. Check and Reestablish the Internet Connection

Internet connectivity issues can lead to problems like "OneDrive not appearing on another computer". To resolve this, simply verify and re-establish your internet or Wi-Fi connection to your device. You can disconnect the internet, and then reconnect it. Afterwards, inspect the OneDrive application to ensure it's functioning correctly now.

3. Buy More Storage Space

OneDrive provides users with 5GB of free cloud storage. However, large files and folders in OneDrive can lead to synchronization issues if there's insufficient storage space. To ensure the smooth operation of the app, you'll need to acquire additional storage. OneDrive offers various storage plans that allow for swift expansion of storage capacity based on your immediate requirements.

4. Disable Low Battery Save Mode

Your system's battery settings have a power-saving mode that limits the battery usage of various applications. This might lead to OneDrive synchronization issues on another computer. To resolve this, you can quickly disable the power-saving mode on the computer by following these steps:

Step 1: Open the "Battery Settings" from the right side of the taskbar.

Step 2: Next, uncheck the option "Turn battery saver on automatically if my battery falls below."

5. Update OneDrive to the latest version

OneDrive has released its latest versions to provide users with optimized functionality. Here are the straightforward steps to update OneDrive to the newest version on your system: 1. **Open Microsoft Store**: First, launch the Microsoft Store on your device. You can usually find it in your applications menu or search for it using the search bar. 2. **Search for OneDrive**: In the Microsoft Store, use the search function to look for "OneDrive." Make sure you're connected to the internet to access the updated information. 3. **Check for Updates**: Once you find the OneDrive app, see if there's an update available. You might see an "Update" button next to the app, indicating that a newer version is ready to be installed. 4. **Update OneDrive**: Click on the "Update" button to initiate the update process. If you don't see the button, it means your OneDrive is already up to date. 5. **Wait for the Process**: The update may take a few moments to download and install, depending on the size of the update and your internet speed. Be patient while it completes. 6. **Restart OneDrive**: After the update is finished, restart the OneDrive application for the changes to take effect. You may need to sign in again if prompted. 7. **Verify the Version**: To confirm that you're running the latest version, open OneDrive settings and check the version number. You can usually find this information in the 'About' section. That's it! You should now have the most recent version of OneDrive on your system, ensuring you have access to all the latest features and improvements.

Step 1: Begin by downloading the latest Windows update for your computer.

Step 2: After that, visit the OneDrive website and begin downloading the latest version. Once the setup file is downloaded, install it on your system.

Step 3: Now, proceed to the "Start" menu and enter your Microsoft account credentials. Afterwards, click on the "Sign in" option.

Step 4: Your OneDrive is now ready to use with the latest version.

6.  Reinstall OneDrive

Next, if OneDrive is causing issues with displaying files on another computer, you should reinstall it. Here are the quick steps to do so: 1. Uninstall OneDrive: - Press `Windows key + I` to open Settings. - Click on "Apps" or "Applications." - In the Apps & features list, find Microsoft OneDrive and select it. - Click on "Uninstall" and follow the prompts to complete the process. 2. Restart your computer: - After uninstalling OneDrive, shut down your computer completely. - Wait a few moments, then turn it back on. 3. Download and reinstall OneDrive: - Visit the official Microsoft OneDrive website (https://www.microsoft.com/en-us/onedrive/download). - Click on "Download OneDrive" for the appropriate version (Windows or Mac). - Follow the installation instructions to set up OneDrive again. 4. Sign in and sync files: - Open the newly installed OneDrive app. - Log in with your Microsoft account credentials. - Choose which folders or files to sync and wait for the process to finish. Once this is done, OneDrive should function correctly and display files on the other computer as expected.

Step 1: Access the search bar on your Windows computer and type "OneDrive."

Step 2: Right-click on OneDrive now.

Step 3: Click on "Uninstall" to remove OneDrive from your computer.

Step 4: You can now reinstall OneDrive from the official Microsoft website.

7. Access OneDrive Files Through Backup and Restore-Hot

Lastly, but certainly not least, you can opt for the backup and restore method to access your OneDrive files on another computer. All you need is an efficient backup and restore tool like tools Todo Backup for Free. This is one of the best free and preferred software options for disk backup and restore, enabling users to effortlessly backup OneDrive files to an external hard drive or other storage devices. It facilitates easy access to OneDrive files for Windows users. The best part is that it functions seamlessly on Windows operating systems.

Let's compare the sync and backup options with a detailed comparison table to better understand the differences between them:

As depicted in the chart above, backup offers numerous advantages over sync. It is a more favorable option to ensure the security of your OneDrive files. Download backup software to protect your vital information.

Translation: Could you please provide more context or the specific text that needs to be translated into English?

Chat with Our Experts!

Click here to contact our experts for a free evaluation

Start a live chat with a Tools Expert to customize an enterprise backup solution suited to your needs. We're here to help you with:

• Begin a free trial
• Get a quote
• Schedule a free demo

Wrapping Up

Therefore, it's straightforward for our readers to resolve the issue of OneDrive files not appearing on another computer. This issue can arise due to various reasons such as incorrect settings, storage issues, incomplete synchronization, login problems, and internet connectivity problems. OneDrive files might not display if the client version is outdated or the operating system is incompatible.

Some solutions to the issue of OneDrive files not displaying include resetting OneDrive, verifying the internet connection, or acquiring more storage space. Additionally, users can disable the low battery save mode, update OneDrive to the most recent version, reinstall OneDrive, and utilize backup and restore tools, such as Todo Backup, to access their OneDrive files.

OneDrive File Not Showing FAQs

Upon understanding the issue of OneDrive files not appearing on another computer, you might have some questions. Here's a compilation of frequently asked questions for your convenience: 1. **Why are my OneDrive files not syncing to another computer?** 2. **How do I fix OneDrive not showing up on my desktop?** 3. **Can I access OneDrive files offline on a different computer?** 4. **Do I need to install OneDrive on every computer to see my files?** 5. **What if my OneDrive folder is not visible in File Explorer?** 6. **How do I troubleshoot OneDrive sync issues between computers?** 7. **Is there a limit to the number of devices that can access OneDrive?** 8. **Why are some files or folders not syncing in OneDrive?** 9. **How can I ensure my OneDrive settings are synced across devices?** 10. **What should I do if OneDrive is stuck on 'syncing' on another computer?** Feel free to explore these questions for more information and solutions related to your problem.

1. Why can't I access OneDrive files on another computer?

There could be several reasons why you might not see OneDrive files on another computer, including: 1. **Not Signed In**: You might not be logged in to your Microsoft account on the second computer, which is required to access your OneDrive files. 2. **OneDrive App Not Installed**: The OneDrive application might not be installed on the computer you're using. You need this app to sync and view your files. 3. **Syncing Issues**: There could be syncing issues with OneDrive. If the files are not syncing properly, they won't appear on the other computer. 4. **Folder Settings**: You might have specific folders set to not sync on the second computer. Check OneDrive settings to ensure all desired folders are selected for sync. 5. **Limited Storage**: If your OneDrive storage is full, you won't be able to see new files on any device until you free up some space. 6. **Outdated Software**: An outdated version of OneDrive or operating system could cause issues with displaying files. 7. **Network Connectivity**: A poor internet connection can prevent OneDrive from syncing files across devices. 8. **File Permissions**: You might not have the necessary permissions to access certain files or folders, especially if they're shared by someone else. 9. **Offline Files**: If the files were marked as offline on the original computer, they won't automatically appear online on other devices. 10. **Recent Changes**: If changes were made recently, it might take some time for the updates to propagate across devices. To resolve the issue, check these factors and troubleshoot accordingly.

1. Incorrect configurations, such as enabled "hidden files" or "office upload" feature.
2. Limited storage space for synchronizing various files on OneDrive.
3. Partial synchronization or delayed sync of certain OneDrive files.
4. Problems with logging into the OneDrive account.
5. Poor internet connection resulting in stuck OneDrive file syncing.
6. Incompatible operating system or an outdated OneDrive client version.

2. How do I synchronize OneDrive on two computers?

The swift steps to synchronize OneDrive across two computers are:

Step 1: On the current computer, open OneDrive and right-click on the OneDrive icon in the notification area.

Step 2: Choose the "Settings" option.

Step 3: Next, choose the "General" tab.

Step 4: Select the option that says "Let me use OneDrive to fetch any of my files on this PC." Then, click "OK." You'll need to restart the OneDrive app for the changes to take effect.

Step 5: Access OneDrive on the second computer by visiting OneDrive.com and logging into your account.

Step 6: In the left pane of the OneDrive window, choose the "PCS" option. Select the computer from which you need to retrieve your OneDrive files.

Step 7: Thus, the OneDrive sync is now complete between the two computers.

3. How do I access my OneDrive folder from another computer?

If you've chosen to sync OneDrive with all your files and folders, accessing your OneDrive folder from another computer is straightforward. Here are the quick steps to do so: 1. Ensure that the computer you're using has the OneDrive application installed. If not, download and install it from the official Microsoft website. 2. Once the installation is complete, open the OneDrive app. 3. Sign in to your Microsoft account using your email address and password associated with your OneDrive account. 4. The app will automatically begin syncing your files and folders from the initial computer to this new device. This process may take some time depending on the amount of data you have. 5. After the sync is finished, you can locate your OneDrive folder by navigating to its default location, usually in the "Documents" or "Files" section of your user folder (e.g., C:\Users\YourUsername\OneDrive). 6. Alternatively, you can search for "OneDrive" in your computer's search bar, and it should show the OneDrive application or the OneDrive folder directly. Now, you can access and work on your files as if you were using your primary computer. Any changes made will be synced back to your main OneDrive account, ensuring up-to-date information across devices.

Step 1: Begin by accessing OneDrive on another computer by visiting the website OneDrive.com and logging into your account.

Step 2: Choose the "My Files" option to add, delete, rename, create folders, edit, or copy OneDrive files directly.