Windows 10 Backup Error Code (0x807800C5) - The Reason and How to Resolve

Backup is an excellent method to safeguard crucial data from potential loss due to viruses, malware, and other threats. Windows offers a built-in Backup and Restore feature that enables users to create a system image or back up files and folders. However, you might encounter the Windows 10 backup error code (0x807800C5) while attempting to create a system image.

The Windows 10 backup error code (0x807800C5) typically appears with the message:

Don't panic if you encounter the Windows 10 backup error code (0x807800C5). This guide will explain the reasons behind the error and guide you on how to resolve it. Additionally, we'll introduce an alternative to Backup and Restore that can assist you in easily creating a system image.

Why Does Error Code 0x807800C5 Occur?

Several factors can lead to the Windows 10 backup error code 0x807800C5, but most frequently, it is triggered by the presence of duplicate Windows system image backup or file backup tasks. This implies that you have created two or more backup tasks attempting to back up the same Windows image or file.

It can also occasionally be caused by a corrupted or damaged Windows system file, or it can be blocked by a third-party program or application that is running on your computer.

Regardless of the reason, we will provide corresponding solutions to address your issue in the following section.

How to Resolve Windows 10 Backup Error Code 0x807800C5

Situation 1: Backup and Restore is Handling Multiple Tasks

Windows Backup and Restore in Windows 7 only permits backing up the same system or file once. If you attempt to create a second copy of your system, an error code (0x807800C5) will appear, indicating that this is not possible. To resolve this issue, you can either rename the "WindowsImageBackup" folder or delete the existing backup file.

Follow these steps to rename the WindowsImageBackup folder:

Step 1. Locate your system image backup on your computer. It should be named "WindowsImageBackup" by default.

(Backup and Restore allows you to select the specific location where you wish to save the backup. You need to locate where you have saved the backup folder.)

Step 2. Right-click the folder and select "Rename" (Alternatively, you can choose to delete the previous backup folder.)

Step 3. Type in a different name and save it.

Step 4. Next, you should return to Backup and Restore to create another system image.

Scenario 2: Third-Party Programs or Applications Blocking

This error is likely due to the antivirus, firewall, or other security software installed on your computer. To resolve the issue, you can attempt a clean boot:

The steps below demonstrate how to accomplish this:

Step 1. Press Windows + R keys to open the Run dialog box, then type "msconfig" in the box and press Enter.

Step 2. In the System Configuration window that appears, navigate to the "Services" tab. At the bottom of the window, check the "Hide all Microsoft services" option, and then click "Disable all".

Step 3. Go to the Startup tab, and click Open Task Manager.

Step 4. In the Startup programs list in Task Manager, select each item and click Disable one by one.

Upon completing these steps, restart your computer and attempt to back up your system once more to check if the error code 0x807800C5 has been resolved.

Alternative to Windows Backup and Restore: Create System Image with Ease

As you can see, although Microsoft has provided the Backup and Restore utility, it still comes with numerous issues that make the backup process challenging. Apart from the error code 0x807800C5, users might encounter problems such as the backup getting stuck at 97%, continuous failures in Windows backup, and more.

To make the backup and restoration process more user-friendly, we recommend giving Todo Backup Home a try. This tool serves as a superior alternative to the built-in Windows Backup and Restore feature, enabling you to effortlessly create system images or back up files. Additionally, it offers other functionalities such as disk/partition backup, cloning, email backup & recovery, and more. With this software, you'll enjoy a swift and seamless backup experience. You won't have to manually initiate backups each time, as it supports setting up a scheduled backup to run automatically.

Another appealing aspect of Todo Backup Home is its ability to store backups on multiple destinations, including internal and external hard drives, cloud services (Google Drive, OneDrive, Todo Backup Cloud), NAS, and the Todo Backup Security Zone. This provides you with more choices to safeguard crucial backups, ensuring protection against data loss.

Here are the detailed steps to use Todo Backup Home for system backup: 1. **Download and Install Todo Backup Home**: Visit the official website of Todo Backup or a trusted software provider to download the software. Install it on your computer by following the on-screen instructions. 2. **Launch Todo Backup Home**: Once installed, double-click the icon on your desktop or find it in your Start menu to open the application. 3. **Create a System Backup**: Upon opening the software, you'll see various backup options. Click on "System Backup" or "Backup" and then select "System" from the list. 4. **Select Backup Destination**: Choose where you want to save your system backup. You can opt for an external hard drive, USB drive, network location, or another internal drive. Make sure there's enough space for the backup. 5. **Customize Backup Settings (Optional)**: If needed, you can customize the backup settings, such as excluding specific files or folders, scheduling automatic backups, or enabling email notifications. 6. **Start the Backup Process**: After configuring the settings, click on "Start Backup" or "Proceed" to initiate the backup process. The time taken will depend on the size of your system files. 7. **Monitor the Backup Progress**: Todo Backup Home will display a progress bar during the backup, showing how much has been completed. Wait until the process finishes. 8. **Verify the Backup**: Once the backup is complete, it's a good practice to verify its integrity. Todo Backup may offer an option to verify the backup automatically or you can do it manually by checking the backup file. 9. **Save and Document the Backup Information**: Keep a record of when the backup was created and where it's stored. This information will be useful if you ever need to restore your system. Remember, backing up your system regularly is essential for data safety. Schedule automatic backups using Todo Backup Home to ensure your system is always protected.

Step 1. Launch Todo Backup tool and choose "Create Backup" on the homepage, then click "Select backup contents".

Step 2. Click "OS" among the four available categories to begin the backup process.

Step 3. The system partition will be selected automatically, you just need to choose the location.

Step 4. Local Drive, Cloud, and NAS are available options for saving the backup file. You can also connect an external hard drive to store the system backup files.

Step 5. You can customize the settings in "Options" at the bottom left corner. After that, click "Backup Now", and the process will commence.

*Once the backup process is complete, you can check the backup status, recover, open, or delete the backup by right-clicking on the backup task on the left.

Final Thoughts

In summary, we have provided possible explanations for the Windows 10 backup error code 0x807800C5 and two available solutions to address the issue. If you wish to avoid the intricate steps of backing up your system, you can opt for an easier and more efficient method by using tools Todo Backup Home. This is a dependable backup tool that enables you to create a system image or file backup, which is definitely worth trying.

Frequently Asked Questions (FAQ) on Windows 10 Backup Error Code 0x807800C5

Why isn't my Windows 10 backup functioning properly?

There can be several reasons for this issue:

• The backup destination is not accessible
• You attempt to back up files from an external drive that has been disconnected
• Backup process is already in progress
• There are system issues, etc.

What is Windows Image Backup?

Windows Image Backup refers to creating an exact replica of your hard drive, which includes the operating system, configurations, installed applications, and user data. Once you have performed a Windows Image Backup, you can utilize it to revert your computer back to its condition at the time the backup was made, should any issues or problems arise.