"Chrome Not Saving Passwords? 10 Tips to Locate and Backup Your Chrome Passwords"

Why Chrome Isn't Saving Passwords

The "Save Password" function in Chrome enables users to easily access various websites without having to type their password each time. However, there might be instances when you are unable to locate your Chrome account password, causing inconvenience. What causes the issue of Chrome not saving passwords? Here are some common reasons for this occurrence.

1. Corrupted Chrome files. In most scenarios, corrupted files can hinder your browser from functioning properly. The browser may have difficulty remembering or saving passwords when dealing with damaged Chrome files.
2. Outdated browser. Not having the latest version of Chrome can prevent you from utilizing its newest features, such as automatic password saving.
3. Incorrect settings. If you accidentally modify your Chrome settings, it might become difficult to save passwords.
4. Incompatible Chrome extensions. Extensions enhance Chrome's functionality, but installing one that is not compatible with Chrome can lead to issues accessing core browser features, including password memory.
5. Restricting local data saving in your browser. If you've altered your Chrome settings to prevent saving local data, chances are it won't save your passwords as well. Chrome typically saves passwords locally before syncing them to the cloud.

Now that you're aware of the issues causing Chrome to not save passwords, let's explore the potential solutions.  

How to Resolve Google Chrome Not Saving Passwords

Resolving the issue of Chrome not saving passwords is actually quite straightforward. In this section, we will explore ten methods to fix this problem, which include:

1. Method 1: Log Out and Log In Again 2. Method 2: Review Password Settings 3. Method 3: Clear Cache and Cookies 4. Method 4: Reset Browser to Default Settings 5. Method 5: Allow Google Chrome to Save Local Data 6. Method 6: Disable Chrome Extensions 7. Method 7: Check for Chrome Updates 8. Method 8: Remove Unwanted Programs 9. Method 9: Create a New Google Profile 10. Method 10: Reinstall Chrome

Continue reading to find out which method suits you best!

Method 1: Log Out and Log In Again

In many scenarios, a straightforward logout-login sequence can resolve the technical issues that prevent Chrome from saving passwords. You can implement this solution by following these steps on your Windows computer:

Step 1. Move your cursor to the top-right corner of your browser and click on the three vertical dots.

Step 2. Go to "Settings" then "You and Google."

Step 3. Click on the "Turn off" button to sign out of your Chrome account.

Click on "Turn Off" to log out of your account.

Step 4. After logging out, you can sign in to your account again.

Step 5. Click on your profile icon, and then press the button that says "Turn on sync."

Step 6. Click "Yes, I'm in" to confirm. The password autofill feature should now function normally.

Method 2: Check Password Settings

Chrome will only save your passwords if the feature is enabled. To verify if you have activated this function in your browser settings, follow these steps:

Step 1. Move to the top-right corner of your browser and click on the three vertical dots.

Step 2. Go to "Settings" then "Autofill."

Step 3. Click on "Password Manager."

Step 4. Verify if the setting for "Offer to save passwords" is enabled. If this option is disabled, make sure to turn it on.

You can also read this article to learn how to check saved passwords on Chrome.

Method 3: Clear Cache and Cookies

If cache and cookies build up over time, they can mess with your browser's main functions. It's a good idea to clear them regularly. If Chrome isn't saving passwords, trying to clear cache and cookies could be a fix. This guide will show you how to do that on Windows and Mac.

For Windows

Step 1. Access "Chrome Settings."

Step 2. Go to "Security and Privacy," then "Clear Browsing Data."

Step 3. Check the boxes for "Browsing history," "Cookies and other site data," and "Cached image files."

Step 4. Click on the "Clear data" button. This will clear all cookies and cache from your browser, which might fix the issue with passwords not saving.

For Mac

Step 1. Navigate to the /Library folder.

Step 2. Delete all Google folders.

Step 3. Restart your computer.

Method 4: Reset Browser to Default Settings

If you've attempted the methods mentioned above but Chrome still fails to save your passwords, you can try setting Chrome as your default browser. In this method, we'll guide you through restoring your browser to its default settings on Android, iOS, and PC.

For Android

Step 1. Open your phone's settings.

Step 2. Go to "Applications," then choose "Google Chrome."

Step 3. Tap on "Storage" then "Clear Data." This resets Chrome to its default settings on your phone.

For iOS

Step 1. Open Google Chrome and navigate to "Settings."

Step 2. Tap on "Privacy."

Step 3. Go to "Clear browsing data." Confirm the selection, and your system will delete all your browsing data.

For Personal Computer

Step 1. Open Chrome Settings.

Step 2. Click on "Advanced Settings."

Step 3. Navigate to the "Reset and clean up" settings. Click on "Restore settings to their original defaults."

Step 4. To finish the process, click on "Reset settings."

Way 5: Allow Google Chrome to Keep Local Data

By enabling Chrome to save your local data, it can also safeguard all the passwords on your computer. You can permit Chrome to retain local data and access your Chrome browsing history using the following steps.

Step 1. Open "Settings" on Google Chrome.

Step 2. Navigate to "Privacy and Security."

Step 3. Select "Cookies and other site data."

Step 4. Next, enable "Clear cookies and site data when you close all windows."

Step 5. Restart Chrome to apply the changes.

Method 6: Disable Chrome Extensions

Occasionally, you might encounter issues with saving passwords on Chrome due to a faulty extension. To resolve this, you'll need to disable the problematic extension. As you're uncertain which extension is causing the issue, you can disable them individually and observe any subsequent changes. Here's how you can do it: 1. **Open Google Chrome**: Click on the Chrome icon to launch the browser. 2. **Access the Extensions Menu**: Click on the three vertical dots in the top-right corner of the window to open the More Tools menu, then select "Extensions." 3. **Toggle Extensions Off**: You'll see a list of all installed extensions. Next to each extension, there's a toggle switch. Start by disabling one extension at a time by clicking on its toggle switch. Make sure to disable them one by one to identify the culprit. 4. **Check for Changes**: After disabling an extension, attempt to save a password in Chrome. If the issue persists, re-enable the extension and disable the next one. Continue this process until you find the extension that was causing the problem. 5. **Report or Remove the Problematic Extension**: Once identified, you can either disable the problematic extension permanently or remove it entirely by clicking on the "Remove from Chrome" button. If you think the extension is valuable and needs fixing, consider reporting the issue to its developer. By following these steps, you should be able to identify and address the extension causing issues with saving passwords in Chrome.

Step 1. Click on the three vertical dots in your browser and select "More Tools."

Step 2. Click on "Extensions" (this shows all the extensions installed on your browser).

Step 3. To disable an extension, turn off its switch. Do this for each extension one by one and see if Chrome can now save your passwords.

Method 7: Check for Chrome Update

If you upgrade to the latest version of Chrome, you might be able to fix the password-saving issue. Here's how to update Chrome to its latest version on Android, iOS, and PC: For Android: 1. Open the Google Play Store app. 2. Tap on the three horizontal lines in the top-left corner. 3. Select "My apps & games." 4. Locate Google Chrome in the list. 5. If an update is available, tap "Update." For iOS: 1. Open the App Store. 2. Tap on your profile icon in the top-right corner. 3. Scroll down until you find Google Chrome. 4. If there's an update, tap "Update." For PC (Windows or Mac): 1. Launch Google Chrome. 2. Click on the three vertical dots in the top-right corner. 3. Select "Help" and then "About Google Chrome." 4. Chrome will check for updates and, if found, download and install them automatically. After updating, restart Chrome and see if the password-saving issue has been resolved.

For Android

Step 1. Open the Play Store on your Android device.

Step 2. Tap on the profile icon.

Step 3. Tap on "Manage apps & devices."

Step 4. Tap on "Updates available" and check if Google Chrome is listed.

Step 5. If a Google Chrome update is available, click on the "Update" button.

Step 6. Download and install the updates.

For iOS

Step 1. Open the App Store and tap on the profile icon.

Step 2. Look for available Chrome updates and click on "Update."

Step 3. Enter your password to confirm the process.

Step 4. Your device will download and update to the latest version of Chrome.

For PC (Windows and Mac)

Step 1. Open Chrome.

Step 2. Click on the three vertical dots.

Step 3. Go to "Help" then "About Google Chrome."

Step 4. Click "Update Google Chrome." Your PC will update to the latest version of Google Chrome.

Method 8: Remove Unwanted Programs

Certain programs installed on your device might stop Chrome from working correctly. You can try uninstalling these programs to prevent Chrome from having high memory usage and see if that makes a difference.

Step 1. Open Chrome and navigate to "Settings."

Step 2. Click on "Advanced."

Step 3. Go to "Reset and Clean up," then "Cleanup Computer."

Step 4. Click on "Find."

Step 5. Select the programs you want to get rid of and click "Remove."

Step 6. Next, restart your computer and see if the issue has resolved itself.

Method 9: Create a New Google Profile

If you're experiencing issues with saving passwords through your current Google profile, you can attempt to create a new one. Here's how you can create a new profile on your smartphone or PC: For Smartphone (Android or iOS): 1. Open the Google app or settings, depending on your device. 2. Tap on your account picture or initial in the top-right corner. 3. Select "Add account" or "Manage accounts." 4. Choose "Google" and follow the on-screen instructions to create a new account. 5. Once created, sign in with your new profile and test password saving. For PC (Windows or macOS): 1. Open your web browser (Chrome, for instance). 2. Click on your profile picture or avatar in the top-right corner. 3. Select "Add another person" or "Manage people." 4. Choose "Add an account" and then "Create a new account." 5. Fill in the required information and complete the account setup process. 6. Sign in with your new profile and check if password saving works correctly. Remember to transfer any necessary data from your old profile before deleting it, if needed.

For Personal Computer

Step 1. Open Google Chrome and click on your profile icon.

Step 2. Click on the "Add" button.

Step 3. Type a new profile name and click "Done."

Step 4. Restart your computer. Check if it can now save passwords.

For Smartphones

Step 1. Go to account.google.com.

Step 2. Click on the profile icon.

Step 3. Go to "Manage accounts" and sign out.

Step 4. You can now sign in with the new account.

Method 10: Reinstall Chrome

The final solution to address the issue of Chrome not saving passwords is to reinstall the browser. This process will erase all data and settings, potentially resolving any underlying issues preventing the browser from functioning properly. Here are the steps to reinstall Chrome on both iOS and PC: For iOS: 1. Open the "Settings" app on your iPhone or iPad. 2. Tap on your Apple ID at the top of the screen. 3. Select "iTunes & App Store." 4. Tap on "App Updates." 5. Find Google Chrome in the list of apps and swipe left to reveal the "Remove" option. 6. Tap "Remove" to uninstall Chrome. 7. Go back to the App Store, search for "Chrome," and reinstall it. For PC (Windows): 1. Press the "Windows key + I" to open "Settings." 2. Click on "Apps." 3. In the "Apps & features" section, find Google Chrome and click on it. 4. Click on "Uninstall" and confirm the action when prompted. 5. Visit the official Chrome website (https://www.google.com/chrome/) and download the latest version of the installer. 6. Run the installer and follow the on-screen instructions to reinstall Chrome. For PC (Mac): 1. Open "Finder" and click on "Applications" in the left sidebar. 2. Locate Google Chrome, then drag it to the "Trash" icon in your Dock. 3. Empty the Trash by right-clicking on it and selecting "Empty Trash." 4. Visit the official Chrome website (https://www.google.com/chrome/) and download the latest version of the installer for Mac. 5. Double-click the downloaded file and follow the on-screen instructions to reinstall Chrome. After reinstalling, sign in to Chrome with your Google account, and it should start saving your passwords again as expected.

For iOS

Step 1. Go to "App Menu."

Step 2. Press and hold on Google Chrome.

Step 3. Go to "Remove App" and then "Delete App."

Step 4. Navigate to the "App Store" and download a new application.

For Personal Computer

Step 1. Open the Control Panel.

Step 2. Click on "Programs and Features," then go to "Google Chrome."

Step 3. Next, click "Uninstall" to remove the program from your computer.

Step 4. Download a fresh copy of the Chrome setup and install it again.

Bonus Tip: How to Backup Chrome Passwords Additional Trick: Steps to Backup Your Chrome Passwords

Aside from saving your passwords on Chrome, creating a backup is equally crucial. The most recommended method to back up your Google Chrome passwords is by using a third-party tool like Todo Backup Home.

This software enables you to backup your files or data whenever necessary. It ensures the security of your data by allowing you to create a secure backup zone for your files. Additionally, you can back up your files to an external hard drive, USB drive, HDD, network-shared location, or even the cloud. It also lets you create an ISO image from your hard drive and backup your PC game saves.

Other features of Todo Backup include the following.

• System backup and recovery. Todo Backup enables you to back up and restore your boot partitions, program files, and system configurations.
• Cloud storage backup. This software comes with a trial version offering up to 250GB of free cloud storage for your files and data.
• Compress backup. This feature helps reduce the size of your image backups by only keeping a copy of the used sectors on your drive.
• System clone. Todo Backup lets you clone boot-related partitions, which can be utilized during system migration or when upgrading to a different disk.

Before you start backing up your Chrome passwords, you need to locate the files that contain the passwords on your computer.

Step 1. Press Win + R to open the Run dialog box, then copy and paste %UserProfile%\AppData\Local\Google\Chrome\User Data and click OK.

Step 2. Scroll down to locate the Default folder, which saves the data settings related to your Google Chrome account. Open it and find the passwords (login data).

Here are the steps to use the tools Todo Backup Home: 1. Download and Install Todo Backup Home: First, visit the official website of Todo Backup Home and download the software installer suitable for your operating system (Windows or Mac). Follow the on-screen instructions to install it on your computer. 2. Launch the Application: Once the installation is complete, locate the Todo Backup Home icon on your desktop or in the Start menu (Windows) or Applications folder (Mac). Double-click it to open the program. 3. Choose a Backup Mode: Todo Backup Home offers several backup modes, such as System Backup, Disk Backup, Partition Backup, File Backup, and Smart Backup. Select the one that suits your needs. For example, if you want to back up your entire system, choose "System Backup." 4. Configure Backup Settings: In the selected backup mode, specify the source (what you want to back up) and the destination (where you want to save the backup). You can choose individual files, folders, partitions, or the entire system. 5. Customize Backup Options: Todo Backup Home allows you to customize your backup process by selecting options like compression level, encryption, splitting large files, and scheduling backups. Adjust these settings based on your preferences. 6. Set Up Scheduling: If you want to automate backups, click on "Schedule" and choose when you want the backup to run - daily, weekly, monthly, or at specific intervals. This ensures your data is always up-to-date. 7. Review and Start Backup: Before initiating the backup, review your settings to ensure everything is correct. Then, click on "Start Backup" to begin the process. The time taken will depend on the size of the data being backed up. 8. Verify Backup: After the backup is complete, it's a good practice to verify its integrity. Todo Backup Home provides a verification feature; use it to ensure the backup is usable in case of data loss. 9. Restore Data (if needed): In the event of data loss or system failure, launch Todo Backup Home and select "Restore." Choose the appropriate backup file and follow the prompts to restore your data or system to its previous state. 10. Keep the Software Updated: Regularly check for updates to Todo Backup Home to ensure compatibility with new operating systems and features. This will help maintain the reliability and security of your backups. By following these steps, you'll be able to effectively utilize Todo Backup Home to protect your valuable data.

Step 1. To start the backup process, click the Select backup contents button.

Step 2. Four data backup categories are displayed: File, Disk, OS, and Mail.

Step 3. Lists of both local and network files are displayed on the left side of the screen. Expand the directory to select the files you want to back up.

Step 4. Follow the on-screen instructions and select the location where you want to save the backup.

Ensure that the backup is encrypted and configure the backup schedule by clicking on Options within Backup Options. You can also opt to initiate the backup at a specific time by clicking Options under Backup Scheme. There are numerous other customizable settings that you can explore.

Step 5. You can save the backup file on your computer, in the tool's cloud service, or on a Network-Attached Storage (NAS) device.

Step 6. Todo Backup allows customers to store backup copies of their files on a third-party cloud drive or on the company's own cloud storage.

If you'd like to back up your data to a third-party cloud drive, choose Local Drive and scroll down to add a Cloud Device. Next, enter your account details.

Click Cloud Backup, then sign up and log in with your Tools account to store backup files on Tools' own cloud storage service.

Step 7. Click on Backup Now to initiate the backup process. Once the backup is complete, it will appear as a card on the left side of the screen. Right-clicking on this card will provide you with more options for managing and exploring the backup job in greater detail.

Are you ready to start using Todo Backup today? Make sure to download a trial version of the software now. Here are the simple steps to utilize the software: 1. Visit the official website of Todo Backup and navigate to the download section. 2. Choose the appropriate trial version for your operating system, whether it's Windows or Mac. 3. Click on the download button and wait for the installation file to finish downloading. 4. Once downloaded, locate the installation file and double-click on it to begin the setup process. 5. Follow the on-screen instructions to install the software, accepting the terms and conditions as needed. 6. After installation, launch Todo Backup from your desktop or applications folder. 7. The software will typically open with a user-friendly interface, guiding you through its various features. 8. To create a backup, select the "Backup" option and choose the type of backup you wish to perform (e.g., system, files, disks, or partitions). 9. Configure the settings, such as the source of the data to be backed up and the destination location for the backup file. 10. You can also choose to schedule backups for specific times or events to ensure regular data protection. 11. Review your settings and click on "Start Backup" to initiate the process. 12. The software will perform the backup and notify you when it's completed. Remember that the trial version may have limitations, so consider purchasing a full license if you find the software useful for your needs. Enjoy exploring Todo Backup!

The Bottom Line

Chrome might fail to save passwords due to issues such as corrupted files, an outdated browser, incorrect settings, or incompatible Chrome extensions. This article presents 10 solutions to address the problem of Chrome not saving passwords. Experiment with these different approaches and find the one that works most effectively for you.

The most straightforward solutions include logging out and back in, enabling password saving, clearing cookies, resetting your browser to its default settings, or removing undesirable programs. If you're seeking an additional method to backup your Chrome passwords, you can utilize the software Todo Backup Home.

This utility enables you to backup your files and data to various locations, such as the cloud, a network-shared folder, external hard drives, USB drives, and more. Make sure to download and install it today to experience its remarkable functionalities.

Frequently Asked Questions about Chrome Not Saving Passwords

Some common questions about saving passwords in Chrome include the following.

1. How Can I Force Chrome to Remember a Password?

You can automatically save your passwords to Chrome through the following steps:

Step 1. Move to the top-right corner of your browser and click on the three vertical dots.

Step 2. Go to "Settings" then "Autofill."

Step 3. Click on "Passwords."

Step 4. Ensure the option for "Offer to save passwords" is enabled.

No, your passwords are saved in the Password Manager. Cookies or cache only store temporary website data.

3. Does Clearing Cache in Chrome Delete Passwords? Clearing the cache in Google Chrome does not delete passwords by default. When you clear browsing data, Chrome removes temporary files, cache, and other browsing history data, but it typically preserves login credentials stored in its password manager. Passwords are securely saved in Chrome's built-in password manager, and they are not part of the cache or temporary files that get cleared. However, if you clear cookies and site data, it might log you out of websites where you were previously logged in, as cookies often contain login session information. You would need to re-enter your passwords to access those sites again. To be extra cautious, you can check your saved passwords in Chrome's settings to ensure they are still there after clearing the cache. To do this: 1. Click on the three vertical dots in the top-right corner of the Chrome window. 2. Select "Settings." 3. Scroll down and click "Advanced" to reveal more options. 4. Under the "Privacy and security" section, click "Password Manager." 5. Here, you can view and verify your saved passwords. Remember that clearing the cache can improve browsing performance and resolve certain issues, but it's always a good idea to keep important login credentials securely saved in a password manager or another secure location.

No, clearing cookies and cache will not delete your Chrome passwords. It merely removes your browsing history and other temporary data, which in turn allows Chrome to continue securely saving your passwords.