"System Service Exception Stop Code 0x0000003B in Windows 10 [10 Solutions]"

When your PC encounters a crash or malfunctions, it might be due to system service exceptions, one of which is the error code 0x0000003B. This error can stem from various reasons, such as driver problems, malware infections, file corruption, and so on.

This article will delve into the "system_service_exception" stop code 0x0000003B, outline its underlying causes, and present 10 potential solutions to address it.

Translation to English:

"SYSTEM_SERVICE_EXCEPTION with Code 0x0000003B" is a blue screen error code that typically occurs in Windows operating systems. It indicates that a system service has encountered an exception, leading to a critical system failure. The error code 0x0000003B specifically refers to a bug check or a kernel error, which might be caused by various factors such as driver issues, hardware malfunction, or software conflicts. To resolve this issue, one would need to troubleshoot the system, update or reinstall drivers, check for hardware problems, or perform a system restore.

The system_service_exception error code 0x0000003B is a frequent stop error encountered on Windows, indicating a fatal system crash that renders the system unsafe for continued operation. Also referred to as the Blue Screen of Death (BSOD), this error typically arises due to an improper configuration of system files or device drivers.

When encountering this error, your computer might crash and restart, resulting in the loss of any unsaved data. Other typical symptoms of a Blue Screen of Death (BSOD) error with code 0x0000003B on your system include frequent freezing, recurrent system crashes, and a slow response to user-initiated system operations. Additionally, installing software or hardware that is incompatible with your system can also cause this error.

"Causes of SYSTEM_SERVICE_EXCEPTION with 0x0000003B" This translates to: "Causes of the SYSTEM_SERVICE_EXCEPTION error with the code 0x0000003B"

Several factors can lead to the Stop Code error 0x0000003B. Here are some common causes of the System Service Exception 0x0000003B:

Malware/Virus Attacks - A malware or virus attack is a primary cause of the Error 0x0000003B on Windows. Often, these viruses are embedded in downloaded or system files and begin to disrupt the regular functioning of applications.

Corrupted Drivers - Drivers play a crucial role in enhancing the functionality of hardware and software. However, they can occasionally become outdated or corrupted, which may result in stop code errors.

Damaged system files - System files are essential for the proper functioning of your operating system. When these files become corrupted, they can cause significant issues on your device.

Memory errors- All read-write operations on your computer are managed by the primary memory. The Random Access Memory (RAM) is responsible for determining how programs stored on the hard disk are executed. If the RAM fails to function correctly, it can result in various system errors, including Stop Code 0x0000003B.

Hard drive damage: The hard drive stores all the data on your Windows computer. If it becomes damaged or fails to function correctly, it can result in system_exception_service_code errors.

Corrupted Registry: The Windows registry maintains a record of all installed applications on your system. If the registry entries become corrupted, you might encounter the system_service_exception error.

How to Retrieve Data Without Windows 10 (Bonus Tip)

As previously mentioned, encountering a system_service_exception error with the code 0x0000003B often results in data loss. To retrieve your lost data and files, it's essential to understand how to utilize a tool like Data Recovery Wizard Pro. This software is compatible with various operating systems, including Windows 11, 10, 8, and 7. Before delving into potential solutions for the error, ensure you have a plan in place for data recovery.

When your operating system crashes or doesn't start correctly, you can utilize this software as a bootable medium to effortlessly retrieve all files. It also offers a safer data recovery mode for a compromised system disk. In scenarios where your computer constantly freezes or reboots frequently, this software enables you to recover all the data that might be at risk of being lost.

Features of the tool Data Recovery Wizard WinPE: 1. Bootable Media Creation: Data Recovery Wizard WinPE allows users to create a bootable USB or CD/DVD media, enabling system recovery even when the operating system fails to start. 2. Comprehensive File Support: It supports the recovery of various file types, including documents, photos, videos, audio files, and more, ensuring the retrieval of a wide range of data. 3. Partition Recovery: The tool can detect and recover lost or deleted partitions, helping to restore crucial data from formatted or damaged disks. 4. Deep Scan Functionality: With its advanced deep scan feature, Data Recovery Wizard WinPE thoroughly scans the storage device to locate and recover lost files that may not be visible in a regular scan. 5. Preview Before Recovery: Users can preview recoverable files before actually recovering them, allowing them to confirm the correctness of the files and avoid unnecessary restoration. 6. Raw Data Recovery: In cases where file systems are severely damaged, the tool offers raw data recovery, which scans the disk sector by sector to find and retrieve undamaged data. 7. User-friendly Interface: The intuitive and user-friendly interface guides users through the recovery process, making it easy for both technical and non-technical individuals to use. 8. Support for Various Storage Devices: Data Recovery Wizard WinPE is compatible with a wide range of storage devices, including hard drives, SSDs, external drives, memory cards, and digital cameras. 9. Multiple Language Support: It offers multiple language options, catering to users from different regions and facilitating a smooth recovery experience. 10. Safe and Secure: The tool ensures a safe recovery process without causing further damage to the original data or storage device. Overall, Data Recovery Wizard WinPE provides an efficient and reliable solution for data recovery in emergency situations or when facing system crashes.

Recover files without overwriting original data - This software is 100% safe for recovering deleted files and will not overwrite your existing data. Simply launch the application, and the data recovery process will commence.

No need to reinstall Windows - There's no need to install another operating system before you can start using Data Recovery Wizard when your system fails. It saves you time and effort.

Enables creation of a bootable media - This feature helps you easily recover files following a system crash. With the software, you can create a bootable media that allows for a seamless recovery of lost files.

Preview files before recovering them - Before selecting which files to restore, the tool enables you to preview photographs and audio to ascertain the ones you require. This saves time that would otherwise be spent recovering unnecessary files.

To begin using the Data Recovery Wizard WinPE Edition tool, first ensure that you download and install it on your computer. Starting the software is straightforward as well. Here are the steps you can follow to utilize it: 1. Download the Data Recovery Wizard WinPE Edition from a reliable source. 2. Install the software on your computer by following the on-screen instructions. 3. Launch the application once the installation is complete. 4. The main interface will typically provide different recovery options. Select the one that best suits your needs, such as 'Complete Recovery' or 'Smart Recovery.' 5. Choose the storage device from which you want to recover data (e.g., hard drive, USB, or memory card). 6. Click 'Scan' to initiate the scanning process, which will search for lost or deleted files. 7. Wait for the scan to finish. This may take some time depending on the size of the selected storage device. 8. After the scan, preview the recoverable files to ensure they are the ones you need. 9. Select the files you wish to recover and click 'Recover' to save them to a safe location on your computer or an external storage device. 10. Ensure not to save the recovered files back to the same device from which they were recovered, as this could overwrite other lost data. Remember to always backup important data to prevent future loss.

10 Ways to Resolve System Service Exception Stop Code 0x0000003B

If you've encountered issues with the system_service_exception stop code 0x0000003B, worry no more, as we have potential solutions for you. In this section, we will explore ten methods to resolve this error. Continue reading to find the approach that might work best for your situation.

Translation: Solution 1: Execute the Display Context Record Command

Given that the system_service_exception error might occur due to a bug within your system, executing the 'display content record' command could potentially resolve the issue. This command aids in displaying the context record at a specified memory address and assessing the register context. The information contained in the context record is instrumental in debugging your system by identifying unhandled exceptions.

The command displays the registers for each context record. Its main purpose is to instruct the debugger to use a specified context record in place of a register context. To execute the context record command, you can type the following debug syntax in the Command Prompt:

.cxr /w [Address] This command translates to: .cxr with write permission at [Address] in assembly or debugging language, typically used in software development or debugging tools to set a context register with write access at a specific memory location.

Replace "Address" with the accurate system context record address.

Fix 2: Perform the Display Stack Backtrace Command

This command can also rectify bug issues in your Windows computer that are resulting in Stop Code 0x0000003B. It encompasses various 'k' commands (k, kb, kc, kd, kp, kP, and kv) that aid in displaying the stack frame for a particular thread along with its related information. The stack trace content includes the stack frame base pointer, function names, and return address.

Using the "kd" and "kp" commands, you will get the complete parameter list displayed whenever a function is called within a stack trace. It shows each parameter's name, data type, and its respective value. This facilitates the process of identifying the functions responsible for malfunctions in your system. Here's an example of utilizing these commands in both user and kernel modes: In User Mode: ``` kd> kp ``` This command will display the call stack with detailed information about the functions, including their parameters, at the point where an issue occurred in user mode. In Kernel Mode: ``` kd> !analyze -v ``` Although this command is not exactly the same as "kp," it provides a detailed analysis of a crash dump, including the kernel stack trace, which can be very helpful in pinpointing the problematic functions. The "kp" command can still be used in kernel mode similarly to user mode to view the kernel call stack with parameter details. ``` kd> kp ``` Keep in mind that you need to be in the Windows Debugger (WinDbg) environment to use these commands effectively.

User-Mode, x86 Processor

Kernel-Mode, x86 Processor

Solution 3: Identify and Fix the Driver Causing Error 0x0000003B

One of the primary reasons for the system_service_exception error is issues with the drivers installed on your system, particularly unassigned drivers. To pinpoint the problematic drivers on your computer, you need to run a Driver Verifier Manager and scan for any unassigned drivers. Follow these steps to apply this solution: 1. **Open the Command Prompt as an Administrator:** - Press the Windows key + X on your keyboard, then select "Command Prompt (Admin)" from the menu. 2. **Run the Driver Verifier Manager:** - In the Command Prompt, type `verifier` and press Enter. This will launch the Driver Verifier Manager. 3. **Select "Create custom settings":** - In the Driver Verifier Manager window, click on "Custom Settings" and then click "Next." 4. **Choose the driver verification options:** - Select the checkboxes for the verification options you want to apply. It's usually recommended to select all options to ensure a thorough scan. Click "Finish" once done. 5. **Reboot your computer:** - After configuring the settings, restart your PC for the changes to take effect. 6. **Identify the problematic driver:** - Upon rebooting, if a driver issue is detected, your computer might experience another system_service_exception error. Note down the name of the driver mentioned in the error message. 7. **Disable the problematic driver:** - Reboot into Safe Mode by repeatedly pressing F8 during startup until you see the Advanced Boot Options menu. Choose "Safe Mode with Networking." - Once in Safe Mode, open Device Manager (right-click on Start button > Device Manager). - Locate the problematic driver, right-click on it, and select "Properties." - Go to the "Driver" tab and click "Disable device." Confirm the action when prompted. 8. **Update or reinstall the driver:** - Visit the manufacturer's website to download and install the latest version of the driver. - Alternatively, you can try rolling back the driver to a previous version (if available) by going to the "Driver" tab in the Properties window and clicking "Roll Back Driver." 9. **Re-enable the Driver Verifier:** - After updating or reinstalling the driver, restart your computer normally and re-enable the Driver Verifier with the same settings as before. 10. **Test your system:** - Use your computer normally and monitor if the system_service_exception error still occurs. If not, the issue has likely been resolved. Remember that using the Driver Verifier can potentially cause stability issues, so it's essential to follow these steps carefully and only use it temporarily for troubleshooting purposes.

Step 1. Launch "Windows PowerShell" with administrative privileges.

Step 2. When the Windows PowerShell window opens, type verifier and press Enter.

Step 3. In the dialog box that appears, choose "Create standard settings" and click "Next".

Step 4. Click the "Automatically select unassigned drivers" option and then click "Next". The system will scan for all unassigned drivers on your computer and present a list of them.

Step 5. After the "Operation completed successfully" message displays, you can exit Windows PowerShell and restart your PC to see if the issue has been resolved.

Fix 4: Repair MBR and File System Errors to Resolve 0x0000003B Error

When your computer encounters Master Boot Record (MBR) and file system errors, it's prone to experiencing system_service_exception errors, such as the stop code 0x0000003B. To resolve this issue, you need to address the file system errors. Here's a step-by-step guide on how to easily fix these errors and resolve the Blue Screen of Death (BSOD) problem: 1. **Boot into Safe Mode**: Restart your computer and press F8 repeatedly during startup to access the Advanced Boot Options menu. Select "Safe Mode with Networking" to start your system in a minimal environment. 2. **Run a Disk Check**: In Safe Mode, open File Explorer, right-click on the drive where Windows is installed (usually C:), and choose "Properties." In the Properties window, navigate to the "Tools" tab and click "Check" under the "Error checking" section. Allow the disk check to complete, which may require a restart. 3. **Scan for Viruses/Malware**: Use an up-to-date antivirus software to perform a full system scan. This can help identify and remove any malicious software that might be causing the issue. 4. **Update Drivers**: In Device Manager (accessed through the Control Panel or by searching in the Start menu), update any outdated or problematic drivers by right-clicking on them and selecting "Update driver." 5. **System Restore**: If you have previously created a System Restore point, use it to revert your system to a state before the errors occurred. Go to "Start," type "System Restore," and follow the on-screen instructions. 6. **Windows System File Checker**: Run the System File Checker (SFC) tool by opening Command Prompt as an administrator. Type `sfc /scannow` and press Enter. This will scan for corrupted system files and repair them if possible. 7. **DISM Utility**: If the SFC scan doesn't fix the issue, run the Deployment Image Servicing and Management (DISM) tool. Open Command Prompt as an administrator and enter the following commands, pressing Enter after each: ``` DISM /Online /Cleanup-Image /CheckHealth DISM /Online /Cleanup-Image /ScanHealth DISM /Online /Cleanup-Image /RestoreHealth ``` 8. **Reinstall Windows**: As a last resort, you may need to perform a clean installation of Windows. Make sure to back up all important data before doing this. By following these steps, you should be able to fix the file system errors and resolve the system_service_exception error, ultimately getting rid of the BSOD.

Step 1. Boot your PC from a Windows installation media.

Step 2. Press the appropriate keys to reach "Windows Setup."

Step 3. Click on the "Repair your computer" option and navigate to "Advanced options > Troubleshoot > Advanced options > Command Prompt."

Step 4. Paste the following commands into the Command Prompt window:

chkdsk c: /r This command translates to "Check Disk (chkdsk) on drive C: with the /r option," which is used in Windows to scan and repair any file system errors and recover lost information on the specified drive. The /r switch tells chkdsk to look for bad sectors and recover readable information from them.

sfc /scannow This command translates to "System File Checker with the /scannow option" in English. It is a command used in Windows operating systems to scan and repair corrupted system files.

Step 5. Once the command has run successfully, close the window, then restart your device.

Fix 5: Rebuild BCD to Resolve Error Code 0x0000003B

To restore the Boot Configuration Data (BCD) after encountering error code 0x0000003B, you'll need to access the "Advanced Startup" options in your device's settings. As it's challenging to reach these settings when your computer is unresponsive, you can use an alternative method by restarting your computer 3-4 times consecutively. After accessing the advanced startup options, follow these steps: 1. Restart your computer and immediately press the appropriate key (usually F2, F10, F12, or Del, depending on your system) to enter the BIOS or UEFI setup. 2. Look for an option like "Boot," "Startup," or "System Configuration." 3. Within that menu, find the option to change the boot order and prioritize booting from USB or CD/DVD if you have the Windows installation media available. 4. Save the changes and exit the BIOS, which will prompt your computer to boot from the installation media. 5. When the Windows Setup appears, select your language and other preferences, then click "Next" and choose "Repair your computer" at the bottom-left corner. 6. Choose "Troubleshoot," then "Advanced options," and subsequently "Command Prompt." 7. At the Command Prompt, type the following commands one by one, followed by pressing Enter after each: - `bootrec /fixmbr` - `bootrec /fixboot` - `bootrec /rebuildbcd` These commands will attempt to fix the Master Boot Record, the boot sector, and rebuild the BCD store, respectively. 8. After executing the commands, restart your computer and remove the installation media. 9. Your computer should now attempt to boot normally. If the error persists, you might need to consider a more comprehensive repair or reinstall of Windows. Remember that this process may vary depending on your specific computer model and operating system version. Always refer to your computer's manual or manufacturer's support website for detailed instructions.

Step 1. Go to " Troubleshoot > Advanced options > Command Prompt."

Step 2. Next, paste the following commands in the Command Prompt window:

bootrec /fixmbr This command translates to: Bootrec.exe /fixmbr In the context of the Windows operating system, this command is used to repair or replace the Master Boot Record (MBR) on your computer's hard drive. The MBR is responsible for loading the operating system when the computer starts up.

bootrec /fixboot This command translates to: Bootrec.exe /fixboot In the context of the Windows operating system, this command is used to repair the boot sector on the system partition. It writes a new boot sector to the system Reserved partition or the active partition.

Step 3. Once the process is successful, restart your device.

Solution 6: Perform a Startup Repair to Resolve Error 0x0000003B

Performing a Startup Repair can help resolve most startup issues, including the system_service_exception stop code 0x0000003B. This process scans all the drives on your disk and endeavors to fix any potential issues that might be causing your device to malfunction. Upon completing the repair, there is a high likelihood that your computer will start up normally.

Here are the steps to apply this fix:

Step 1. Boot your computer from a bootable media.

Step 2. Follow the appropriate steps to reach "Windows Setup."

Step 3. After selecting your language, click "Next".

Step 4. On the next window, click "Repair your computer."

Step 5. Choose the "Troubleshoot" option and click on "Automatic Repair." This process might rectify any existing errors in your system, enabling your PC to start normally.

Solution 7: Perform a System Restore to Resolve Error 0x0000003B

Occasionally, restoring your system can help alleviate a malware attack that caused Error Code 0x0000003B. System Restore allows you to revert to your previous settings and eliminate any modifications made by programs installed on your computer. Here are the steps to perform this fix: 1. **Access System Restore**: First, press the 'Windows Key + R' to open the Run dialog box. 2. **Type "rstrui"**: In the Run dialog box, type "rstrui" (without quotes) and then press Enter. 3. **System Restore Wizard**: The System Restore Wizard will launch. Click on the "Next" button to proceed. 4. **Choose a Restore Point**: Select a restore point that predates the occurrence of the error. It's essential to choose a date when your computer was functioning correctly. 5. **View Available Restore Points**: You may view the available restore points and select one accordingly. Click "Next" after choosing. 6. **Confirm Selection**: Review your selection, ensuring you've chosen the correct restore point. If everything looks good, click "Finish" to start the restoration process. 7. **Wait for the Process**: The system will now initiate the restore process, which may take some time. Do not turn off or restart your computer during this period. 8. **Reboot Your Computer**: Once the restore is complete, your computer will automatically reboot. After restarting, check if the error has been resolved. Remember that System Restore doesn't affect personal files; it only rolls back system settings and installed programs.

Step 1. Open "Advanced options".

Step 2. Go to "Troubleshoot" and choose the second option.

Step 3. Click on "System Restore".

Step 4. Choose a valid account for your Windows 10, enter your password, then click "Continue".

Step 5. Click on the "Next" button.

Step 6. Choose "Restore Point." This will assist in restoring the system_service_exception error on your computer.

Fix 8: Reset BIOS to address System Service Exception error.

When your system encounters issues, restoring the BIOS settings might be the solution. Sometimes, viruses can impact various programs, including the BIOS configuration. Although it seems straightforward, resetting the BIOS can help resolve problems by following these steps:

Step 1. Turn on your computer and press F2 until the "Entering Setup" message appears.

Step 2. After the BIOS opens, you can reset it to the factory default settings using one of the following options, depending on the type of your device:

Translate into English:
• Choose the "Load defaults" button.
• Press F9 on your keyboard.
• Press Alt+F.

Step 3. Press the Esc key.

Step 4. Choose "Save and Exit" to save the modifications you've made.

Step 5. Press Enter to save all other changes and exit the BIOS. Your computer will restart, and the Stop Code error 0x0000003B may no longer appear.

Solution 9: Disable Secure Boot in BIOS to Resolve the BDOS Error

"Secure Boot" is a security feature in Windows designed to protect your system from common system_service_exception stop code errors, such as 0x0000003B. Consequently, when this error occurs, Secure Boot may prevent your computer from starting properly. To address this issue, you can temporarily disable Secure Boot in the BIOS settings by following these steps:

Step 1. Restart your Windows computer.

Step 2. Once the logo for your computer brand appears, press either "F1," "F2," "F10," "F12," "Delete," or "Esc" to access the BIOS settings.

Step 3. Upon entering the BIOS settings, click on the tab labeled "Security."

Step 4. Locate the "Secure Boot" option and disable it.

Step 5. Save your changes in BIOS before exiting. Then, restart your system to see if the Stop Code error 0x0000003B has vanished.

Solution 10: Reinstall Windows 10 to Resolve Stop Code 0x0000003B

Reinstalling your operating system can resolve various issues, such as malware infections, file corruption, and driver errors that might have caused Error 0x0000003B. Follow these steps to reinstall Windows 10:

1. You will need to create a bootable USB drive or DVD to restore your operating system. 2. After that, connect the bootable USB drive or DVD to your computer and turn it on. 3. Press the appropriate keys to enter the Windows installation menu, then follow the on-screen instructions to proceed with the setup. 4. Once the Windows installation is finished, restart your PC, and everything should function normally.

Are you still encountering issues resolving the Blue Screen of Death (BSOD) stop code 0x0000003B? For more practical solutions to fix this error, please view the video attached below. The key steps outlined in the video include:

• 0.25 Repair MBR and system file.
• 1.25 Resolve BCD error.
• 2.00 Address Driver issue.

Conclusion

From this article, we understand that the primary reasons for error code 0x0000003B encompass virus infections, faulty drivers, corrupted system files, memory issues, a compromised registry, and damaged hard disks. To rectify this error, it is essential to tackle these problems accordingly.

As it's challenging to identify a single solution to address the "System_Service_Exception" stop code 0x0000003B on your device, it's recommended to attempt the various solutions outlined in this article. These fixes differ in complexity and suitability. When encountering the Blue Screen of Death (BSOD) error 0x0000003B, it is typical to experience data loss.

In this scenario, we recommend utilizing the Data Recovery Wizard WinPE tool. This software is user-friendly and enables you to recover various types of files, including photographs and audio files. It ensures that your original files remain intact. To begin using the tool immediately, make sure to download and install it on your computer.

FAQs on Windows 10 0x0000003B Error

Here are some frequently asked questions about error code 0x0000003B in Windows.

1. How can I resolve System Service Exception errors in Windows 11?

To address System Service Exception errors in Windows 11, you can attempt the following solutions:

• Update your Windows 11 OS.
• Repair corrupted system files.
• Uninstall recently installed programs.
• Update device drivers.
• Reset your computer.

2. Is the System Service Exception related to RAM? The System Service Exception, also known as Stop Code 0x0000003B, is not directly related to RAM in most cases. It typically indicates an issue with a driver or software malfunction that's interacting improperly with Windows operating system services. However, memory issues or faulty RAM can occasionally contribute to this error, as they can cause system instability. To determine if RAM is the culprit, you can perform a memory diagnostic test. If the test reveals errors, it might be necessary to replace or update your RAM.

This issue could stem from various reasons, one of which is faulty RAM. Other causes might include virus infections, corrupted registry entries, and driver issues. To ascertain if your system is affected by a RAM problem, you should run a Windows Memory Diagnostic test. Should the diagnostic reveal issues with your RAM, it would be advisable to replace it.

3. How do you resolve the issue of unable to install Windows 11?

You can resolve the issue of "can't install Windows 11" in various ways, including the following:

• Disconnecting additional hardware.
• Removing third-party security software.
• Running Windows updates.
• Ensuring sufficient disk space for OS installation.
• Checking for device errors using Device Manager.
• Carrying out a "clean boot" for your PC.

< strong >4. Is Windows 11 better than Windows 10?

< a href="/backup-recovery/compare-windows-11-and-windows-10.html">Compare Windows 11 and Windows 10: Windows 11 is regarded as an upgrade to Windows 10. It comes with numerous new features aimed at enhancing performance and introducing design modifications. As it is the most recent version of the Windows operating system, you might want to consider upgrading to Windows 11 today.