Full Guide: How to Fix HP Laptop Black Screen

Lately, most users have been complaining about their HP laptop black screen issue. The notebook screen turns black even without any operation on the device. A few users reported that after updating, their HP laptop screen turned black. Check out the following example.

My HP laptop screen is black when I turn it on.

"I encountered a black screen issue after upgrading my HP laptop to Windows 10. When attempting to log in to my Windows 10 laptop with my password, the screen turns black, and I can only see the mouse. What should I do?"

When you come across a black screen or blue screen of death issue, try the solutions below to fix it. On this page, we'll provide you with a complete guide on how to resolve the "HP laptop black screen" issue on Windows 10 or Windows 8.1/8 without losing any data:

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Tip: Salvage data from a laptop that won't start

Before you attempt anything, make sure you backup your data. Procedures like a fresh install of Windows 10/8.1/8/7, System Restore, or a reset can lead to data loss. Hence, it's crucial to backup your data even if you can't boot into Windows.

I recommend using a bootable data recovery software. It allows you to boot into the system with a WinPE bootable disk when your screen goes black and fails to start up.

Step 1: Create a Bootable Disk

Launch the Data Recovery Wizard, select Crashed PC Recovery, and click Start Recovery.

Select an empty USB drive to create the bootable drive, then click “Create.”

Caution: The Recovery Wizard will erase all data stored on the USB drive when creating a bootable disk. Back up important data beforehand.

Step 2: Boot your computer from the bootable USB drive

Connect the bootable disk to the unbootable computer, and change your computer's boot order in the BIOS. For most users, this will involve restarting their computer and pressing F2 to enter the BIOS as the computer boots up.

Set your computer to boot from the "Removable Device" (your bootable USB) instead of the hard drive. Press "F10" to save and exit.

Step 3: Recover data from the crashed system/computer

Boot from the Data Recovery Wizard bootable disk, select the drive you wish to scan for all lost files, preview them, and recover desired files to a secure location.

Solving the Issue of a Black Screen and Inability to Log In After Starting an HP Laptop

If your HP laptop screen turns black after starting up, preventing you from logging in, try the following solutions to resolve the issue.

• Recover from BIOS (3 minutes)
• Reinstall RAM Modules
• Boot HP Laptop into Safe Mode
• Utilize Partition Master Tool

Method 1: Recover from BIOS (3 minutes)

Before you begin this process, make sure your laptop is plugged into a wall outlet.

Step 1: Press the Power button to turn off the HP laptop.

Step 2. Press and hold the Windows+B keys, then press and hold the Power button for one second. Release all three keys.

Step 3: The power LED remains on for about 40 seconds, and the screen stays black.

If the HP BIOS Update screen displays, wait for the process to complete.

After that, restart your computer and the black screen issue should be resolved.

Read More: HP Laptop Stuck in Boot Loop

Method 2: Reinstall the Memory Modules (5-10 minutes)

<Step 1> Unplug the power adapter and remove the battery. Press the power button to turn off the computer.

Step 2: Remove the back cover and set it aside.

<Step 3> Push out the two latches to release the module.

Step 4: Slide the module out and remove it from the computer. When handling the module, do not touch the metal contacts.

Step 5: Slide the module back into the bottom slot and push it to the right until it clicks into place. Push down on the module to secure it. Repeat this for the second module, putting it back in its correct position.

Step Six: Replace the bezel Reconnect the AC adapter to the notebook and a power outlet.

Step 7: Press the power button to turn on the laptop.

If the screen displays, the issue is resolved.

Method 3: Boot the HP Laptop into Safe Mode

This solution also works to fix the issue of HP laptop stuck on HP screen. In this case, you'll need a Windows 10 installation media. Download and burn the installation media to a USB or DVD on a working computer.

Step 1: Connect the media to the HP notebook with the problem, and then shut down the computer and boot from the installation media.

• When prompted, select **Repair your computer**. • You'll see an "Choose an option" screen with options to continue to Windows 10, shut down your PC, and troubleshoot your PC.

2. Go to Troubleshoot > Advanced options > Startup Settings > Restart.

<Step 3> Press F5 or scroll down to "Safe Mode with Networking," and then press Enter to start in Safe Mode.

Method 4: Use the Tool Partition Master

AOMEI Partition Assistant Professional is a trustworthy tool that comes with a Boot Repair feature. This function can automatically fix many boot-related issues, including the black screen error on HP computers. Download this tool to your computer and follow the steps below to get rid of the error. It's very user-friendly, so even if you have no computer experience, you can complete the process following the instructions.

Step 1: Connect the external hard drive/USB to the computer, launch AOMEI Partition Assistant, and select "Create Bootable Media Wizard" then click on "Create Bootable Media".

Step 2: Choose the available USB drive or CD/DVD and click “Create.” You can also burn the Windows ISO image file to the media.

Step 3. Connect the bootable drive to the new computer and press F2 or Del to enter BIOS. Next, set the WinPE bootable drive as the boot disk, then press F10 to exit.

Step 4. Restart your computer and enter the WinPE interface. Then, open Partition Master and click “Boot Repair” in “Toolbox”.

Step 5: Select the system you want to fix, and click “Repair.”

Click on “Repair your computer”:

Step 6: Wait for a while until you see a message that the system repair is successful. Click “OK” to finish the startup repair process.

[[2]](#part2) Troubleshoot a Black Screen After Logging In with a Password on an HP Laptop

There are many reasons why a laptop or desktop computer might have a black screen, so the fixes are varied. If you can still log in with your password, try the solutions listed here one by one to fix the black screen on your HP laptop.

• Restart the Explorer.exe Process
• Update Graphics Drivers
• Undo Recent Changes

Quick fix: Restart your HP laptop (3 minutes)

Step 1: Power off the HP laptop that displays a black screen after logging in.

Step two: remove all power – AC adapter, battery, and external storage devices.

Step 3: Close the laptop and wait one to two minutes.

Step 4: Reconnect the laptop's battery and power cord, then restart the computer.

<Step 5> Log in using your password, and see if the problem is fixed—the screen should not be black.

Your PC Ran Into a Problem and Needs to Restart in Windows 10?

Solve the blue screen error "Your PC ran into a problem and needs to restart" with simple steps.

If the issue persists, try the troubleshooting steps below for assistance.

Method 1: Restart the explorer.exe Process (2 Minutes)

When the "explorer.exe" process is not functioning correctly or has been closed, a black screen issue can occur on an HP laptop. This problem can be resolved by ending and restarting the process through Task Manager.

Step 2: Switch to the “Details” tab, scroll down, and locate “explorer.exe.”

Step 3: Highlight it and click "End Task."

• Restart your laptop to see if the black screen issue is resolved.
• If you don't see explorer.exe in Task Manager, continue with this process.

Step 4. In Task Manager, click “File” and then choose “Run new task.”

Type explorer.exe, then press Enter. Check to see if the program runs, and then restart your laptop to see if the black screen issue has been resolved.

Read more:

Method 2: Update your graphics driver

When your graphics card or chipset driver is up to date, you can use the DriverHandy tool to automatically update these drivers to fix the graphics driver issue. It's an easy-to-use tool. After downloading it, you'll easily figure out how to fix your HP laptop.

Step 1: Launch DriverHandy and scan your computer.

Step 2: Select the outdated driver, and then click Update.

Step 3: Wait for the process to complete, and then restart your HP notebook.

Then check if the problem is fixed. If not, don't worry; just move on to the next method.

Read more: Acer Laptop Screen Black

Method 3: Undo recent changes and perform a system restore (5 minutes)

If your HP laptop turns black after a Windows operating system update, you can perform a System Restore to undo recent changes, return your notebook to its normal state, and fix the black screen issue.

Step 1: Press the Windows + R keys on your keyboard, then type control panel. After opening the Control Panel, click on "System and Security."

Step 2: Click on System, and then choose System Protection.

Step 3: Click the “Restore Point” button under “System Restore…”

Step 5: Click Finish to confirm that you want to restore the operating system to its previous state using the restore point you've created.

Then, restart your computer, and the black-screen error should be gone.

Windows 11 shows black screen with cursor

Conclusions

By now, you should be familiar with the 6 ways to fix a black screen on HP laptop. I've put the most effective one first in Fix 1. If you're still having issues, feel free to contact us for assistance. You can also run the Data Recovery Wizard tool anytime to retrieve data from other devices.