4 Methods to Resolve Windows System Backup Failure in Preparing the Backup Image

Error

"There was an error in creating a backup image of one of the volumes in the backup set with the ID 0x807800c5."

Behind the given error message, there's often some supplementary information that explains the failure, such as 'the mounted backup volume is inaccessible. Please retry the operation (0x8078004F)', 'backup disk cannot be located', or 'the version does not support this version of the file format', etc.

The reason or explanation for something.

The backup image preparation failed with error code 0x807800c5 typically indicates a conflict involving folders named "WindowsImageBackup." To explain further, when you utilize Windows File History, which is the built-in Backup and Restore feature in Windows 10, 8, and 7, to create a system image, this image is saved within a folder named "WindowsImageBackup." This folder is configured to be situated at a specific location, such as volume E:, assuming there is ample unused space available.

Several days later, you performed another system backup and attempted to save it to the same folder located in the same spot. Oh no, an error message appeared, indicating that there was a failure in preparing the backup image of one of the volumes...

Therefore, in conclusion, the catastrophe is caused by outdated backup files in the same partition.

Solutions refer to strategies, methods, or actions taken to address and resolve problems, issues, or challenges. They can be applied in various contexts such as business, technology, mathematics, environmental concerns, social problems, or personal situations. The goal of finding solutions is to overcome obstacles, improve conditions, or achieve a desired outcome.

Upon identifying the causes of the error, we have compiled a list of the top 3 most commonly used troubleshooting methods to resolve the issue. These methods are presented in an ascending order from simplest to most complex.

Method 1: Acquire Another Free System Backup Solution

Todo Backup has functioned as free backup software, enabling Windows users to create backups for their operating system, files, folders, system drive, boot drive, data partitions, and restore these backups when faced with computer crashes, data inaccessibility, disk formatting, or Windows reinstallation. Most notably, it serves as an immediate solution when Windows Backup and Restore fails due to various error messages, such as issues with preparing the backup image, or when third-party backup tools you're currently using encounter backup problems.

To消除创建系统备份时的错误消息，下载并安装Todo Backup工具，然后按照向导无烦恼地完成系统备份。

Step 1. Launch Todo Backup on your computer, and click Create Backup on the home screen. Then, hit the big question mark to select backup contents.

Step 2. To back up your Windows operating system, click "OS" to start the backup task.

Step 3. Your Windows operating system information and all system-related files and partitions will be automatically selected, so you don't need to make any manual selections here. Next, you need to choose a location to save the system image backup by clicking on the illustrated area.

Step 4. The backup location can be another local drive on your computer, an external hard drive, network, cloud, or NAS. Generally, we recommend using an external physical drive or cloud to store the system backup files.

Step 5. If you wish to customize settings such as enabling automatic backups on a daily, weekly, monthly basis, or upon specific events, as well as setting differential and incremental backups, click on the Options button. Then, hit "Backup Now". The Windows system backup process will commence. Once completed, the backup task will be displayed on the left side in a card format.

Method 2: Rename the old backup folder

Step 1. Open the Control Panel in Windows 8 or 10 and locate File History.

Step 2: Double-click on the Backup and Restore program, and you will clearly see the location of your backup image. Follow this path and locate the folder named WindowsImageBackup. For example, the path might be E:\WindowsImageBackup.

Step 3. Simply rename the folder to WindowsImageBackup.old to differentiate it from the new backup that will be created.

Method 3: Recreate a new partition or format the drive for Windows system backup

If the target partition or the USB/external hard drive becomes inaccessible or corrupted, the Windows system backup will not complete. To ensure a successful backup process, it is highly recommended to create a new partition or format the USB/external hard drive for Windows system backup.

Method 4: Delete the previous system restore point and enable Windows System Protection

Step 1. Press "Win + S" > Type System > Select "System".

Delete previous system restore point.

Step 2. Click System protection > Configure > Disable system protection.

Step 3. Click "Delete" to remove any previously created System Restore points.

Step 4. Repeat step 1 > Click on  "System protection" > "Configure".

Step 5. Select "Turn on system protection" > "Apply" > "OK".

之后，重启电脑，你就可以再次在你的电脑上创建Windows系统了。