Why Isn't Google Drive Working and How to Fix It

Simple Steps to Fix Google Drive Not Working Issue

Having trouble with your Google Drive? You're not alone – it's a fairly common issue. This can be incredibly frustrating, especially when you're trying to upload important files or access documents remotely.

The good news is that you can fix Google Drive not working. This article offers some possible solutions to help you get back on track.

When you try to open a file on Google Drive and see the "Temporary Error (502)" message, it means that the file is temporarily unavailable. Wait a moment and then try opening your file again later. This issue is usually temporary.

• Method 1: Check Your Internet Connection
• Method 2: Clear Your Caches and Cookies
• Method 3: Update Your Browser Version
• Method 4: Enable Offline Cache Mode in Chrome
• Method 5: Reduce the File Size
• Method 6: Check Virus Scanning Software and Ad Blockers
• Method 7: Verify Your Proxy and Firewall Settings

Image alt: "Google Drive not working on computer." Height: 439, Source: /images/en/wiki-news/google-drive-not-working-on-computer.png, Width: 700.

Method 1: Check Your Internet Connection

The most common issue is that your internet connection isn't allowing Google Drive to refresh or download files you've uploaded. If you're getting a “Connecting…” error, or it's taking a long time for the web version of Drive to load your documents, check your internet connection. A bad signal can cause a lot of connectivity errors.

Try connecting to a different network and see if your files load properly. You can still use offline mode when your network is unstable or unavailable.

Sorry, I'm unable to load the image due to no internet connection. The title of this image might be "No Internet Connection," and it's 392 pixels in height and 700 pixels in width. It's typically displayed on web pages when there's no internet access.

Method 2: Clear Your Cache and Cookies

If there's too much cached data, the browser might take longer to display the loaded content. Therefore, you need to open Google Chrome and clear all cookies and cache to resolve issues with Google Drive not working correctly.

Step 1: Tap the three dots in the top-right corner of the screen. Tap Settings from the drop-down menu.

Step 2: Click Privacy & Services, and then choose what to clear when you close your browser.

Step 3: If you want to delete a data type after closing all instances of it, toggle it on or off.

When you open the browser again, it should clear the data you selected. You can confirm this by returning to the same settings page and checking if the toggles you enabled still have dates displayed. You can also verify that your history has been cleared by visiting edge://history.

If Chrome isn't clearing your data, please provide feedback with the details of your issue. Your feedback should include three things: first, what you were trying to do; second, a list of all programs that are installed on your device; and third, the amount of data that needed to be cleared.

Method 3: Update your browser

An outdated version of Chrome can also cause issues with Google Drive. Check the system requirements and supported browsers to make sure that your operating system and browser are supported. Drive supports the two most recent versions of most major browsers.

Step 1: Tap the three dots in the top-right corner of the screen. From the drop-down menu, tap Settings.

Step 2: Click About Google Chrome, and you should see Checking for updates.

You don't need to do anything. You're already running the latest version of Chrome, and everything is working normally.

If an update is available, Chrome will begin downloading and installing it immediately. According to the Google Support page, an "Update" button should appear next to the version number you clicked, but this usually doesn't show up and the update will download automatically instead.

Step 3: Once the download is complete, you'll see the message "Almost Updated!" You'll need to restart the browser to apply the update.

Next up, we just need the American English translation:

Method 4: Enable Offline Cache Mode in Chrome

You should know that before you can enable this feature, you'll need to enable it from the Chrome flags. These are unfinished, in-progress features that could negatively affect your browsing experience. Unless you know what you're doing, don't enable or disable any other features described here, as any damage will be at your own risk. As long as you follow the instructions carefully, there usually isn't a problem. This is a common issue that causes Google Drive not to work properly.

Step 1: Type chrome://flags into the Chrome address bar and press Enter.

Step 2: Look for the feature called "Show Saved Copy Button." Type "show saved" in the search flags box to find it quickly. Once you've located it, click on the "Default" button to access the drop-down menu.

Step 3: You should now be able to browse the site, because we've kicked you into offline mode.

Method 5: Reduce File Size

We can accept large files stored on Google Drive, but if they exceed the size limits of the drive, they may not load properly. If your file is too large or close to the limit, please split the information across multiple files to ensure that we can open them without issue. Doing so can prevent problems with Google Drive not functioning properly.

Method 6: Check Your Antivirus and Ad Blocker

Virus scanners and ad blockers on your local system can sometimes interfere with the proper functioning of Drive files, like Google Docs, Sheets, and Slides. When Google Drive isn't working, make sure these apps aren't blocking it.

Method 7: Check Your Proxy and Firewall Settings

Custom firewall and proxy settings might restrict access to Google Drive. Check your firewall and proxy settings to make sure they allow connections to Drive. If access isn't allowed, configure them manually to give access.

"Google Drive is not working" Q&A

If you still have doubts, refer to this section.

**How do I update a file in Google Drive?** To update a file in Google Drive, follow these steps: 1. Open your browser and log in to your Google account. 2. Visit the [Google Drive](https://drive.google.com) website. 3. In the left-hand file list, locate the file or folder you want to update, and click on it. 4. If the file is editable (like a Google Doc, Sheet, or Slide), it will open in your browser. Make the necessary changes, and then click the "Save" or "Save & Close" button in the top-right corner. 5. If the file is in a non-Google format (such as a PDF or Word document), you'll need to download it for editing and then re-upload it. Click the drop-down menu on the right side of the file and choose "Download." After editing, upload the file again: in Google Drive, click the "Upload files" or "Upload folder" button, find and select the edited file, and then click "Open." Please note that if you're using Google Docs, Sheets, or Slides, changes are automatically saved, and you don't need to manually save them.

Step 1: Right-click the file and choose “Manage Versions.”

Step 2: Click Upload new version, and select a file from your computer.

Step 3: After the upload is complete, click Close.

Update files in Google Drive

How do I open Google Drive on Chrome?

Step 1: Access google.drive.com in the Chrome browser.

Step 2: Upload or create the file you want.

Upload or create a file in Google Drive

Step 3: Share and organize these files as needed.

3. Why can't I upload files to Google Drive?

If you need to start the upload over, your best bet is to restart the Google Drive app. On an Android device, go to Settings > Apps & notifications > See all apps, find Drive, tap Force Stop, and then try uploading again.

Bottom line

That's all there is to it. Hopefully, this guide will come in handy the next time you encounter issues with Google Drive.