Internet Explorer has stopped working

"On my Windows 10 PC, I constantly encounter an irritating error message stating that Internet Explorer has stopped working right after launching it. I've attempted to resolve the issue by using CCleaner to清除临时文件和缓存, which temporarily fixes the problem for a day or two before it reoccurs. How can I permanently eliminate this error? It's unbearable!"

Despite Microsoft's long-term efforts to enhance the user experience and browsing performance in Internet Explorer, and the introduction of the more robust Microsoft Edge browser since Windows 10, the older internet browser still has a considerable user base. However, issues with Internet Explorer persist and require improvement, particularly the commonly reported problems such as "Internet Explorer has stopped working," not responding, failing to open, and generating various error messages.

Useful Tips Before Attempting the Recommended Workarounds

The internet browser you commonly use for browsing, visiting social media websites, or watching online programs undoubtedly stores vital personal data, such as browsing history, bookmarks, cached images and files, accounts, passwords, and more. It's not necessary to lose all this important data when applying fixes, especially browser resets or system restores, to address the issue of "Internet Explorer has stopped working."

So, copy the entire temporary Internet Explorer files and keep them somewhere safe.

Location of Temporary Internet Explorer files in Windows 10:

C:\Users\user name\AppData\Local\Microsoft\Windows\INetCache\IE This is a file path in Windows that points to the Internet Explorer (IE) cache folder where temporary internet files are stored. In English, it would be: "C:\Users\User Name\AppData\Local\Microsoft\Windows\INetCache\IE"

For a comprehensive backup of those Internet Explorer-related files, we recommend utilizing third-party data backup software. Tools like Todo Backup provide an easy and intelligent file backup solution, allowing users to regularly back up internet browser temporary files using incremental backup or differential backup methods.

Step 1. Click "Select backup contents" to start a backup.

create file backup step1

Step 2. There are four data backup categories: File, Disk, OS, and Mail. Click on File.

create file backup step2

Step 3. Local and network files will be displayed on the left side. You may expand the directory to choose which files to back up.

File backup

Step 4. Follow the on-screen instructions to choose the location where you want to save the backup.

File backup step4

Click "Options" to encrypt the backup with a password under "Backup Options," and to set up a backup schedule and choose to initiate a backup at a specific event under "Backup Scheme." Numerous other customization options are available for the backup process.

Backup options

Step 5. You can save the backup to a local disk, the tool's online service, or a NAS.

file backup step4

Step 6. Todo Backup allows users to back up data to a third-party cloud drive and its own cloud drive.

If you want to back up data to a third-party cloud drive, select Local Drive, scroll down to add Cloud Device, add your account, and then log in.

Backup to cloud
You can also save backups to the tool's cloud storage service. Click on "tools Cloud," sign up for a tools Account, and then log in.

backup to tools cloud

Step 7. Click "Backup Now" to commence the backup process. When the backup is complete, it will appear as a card on the left panel. To manage the backup job further, right-click on it.

File backup step7

Common Solutions to Fix "Internet Explorer Has Stopped Working" in Windows 10

As far as we know, apart from IE, other web browsers like Microsoft Edge, Chrome, and Firefox would likewise stop functioning, typically after each update for Windows 10 Creators Update 1703 or Anniversary Update 1607. Here are five commonly used methods to fix and eliminate the "Internet Explorer has stopped working" error on Windows PCs.

1. Update Internet Explorer to the Latest Version: IE 11.

You can easily obtain the latest update for Internet Explorer by downloading and installing it from Microsoft's website.

Download Internet Explorer

2. Delete all Temporary Internet Files

Navigate to "Internet Options" > "General tab" > "Browsing History" > "Delete" > uncheck "Preserve Favorites website data," and then delete the Temporary Internet Files.

3. Reset Internet Explorer from the Windows Control Panel

Go to the 'Network and Internet' tab, then select 'Internet options',接着 go to the 'Advanced' section, and finally click on 'Reset.'

4. Reset Internet Explorer from the Run dialog in Internet Properties

    1. Simultaneously press CTRL + SHIFT + ESC keys to open Task Manager. 2. Under the Processes tab, locate iexplore.exe. Right-click on it and select End Task. 3. Press Windows + R keys together to open the Run box. Type inetcpl.cpl and click OK. 4. Go to the Advanced tab, and click on Reset. Check the box for Delete Personal Settings, then click Reset again. Click Apply/OK to close the Internet Properties dialog. 5. Test if Internet Explorer opens now. If it doesn't, hold the Windows Key and press R again, type inetcpl.cpl, and click OK. Go to the Advanced tab, and check the option Use software rendering instead of GPU rendering. 6. Click Apply/OK, and this should resolve the issue with Internet Explorer.

5. Rename User Profile and Edit Registry

    1. Restart the PC and log in as an administrator. 2. Rename the user's profile located in C:\Users\ to something else. 3. Open the Registry Editor. 4. Navigate to \HKLM\Software\Microsoft\Windows NT\CurrentVersion\ProfileList. 5. Click on each entry starting with "S-1*" until you find the username of the user you're trying to fix in the Central Profile key. 6. Right-click on the left-side 'folder' (the profile key) and select Export. 7. Reboot the PC. 8. Have the user log back in, and then copy any necessary files from the renamed folder in step 2 to the newly created user folder.