Resolved: Issue with screen turning black but device still functioning

In this article, we at Toolsrus will discuss the reasons behind a Lenovo laptop screen going black but still running, along with its symptoms. Furthermore, we'll provide you with a comprehensive guide on how to fix the issue of a Lenovo computer with a black screen but still functioning.

Before you encounter this error, your Lenovo laptop might have shown warning signs, such as:

• Screens flickering or freezing
• Lenovo laptop overheating
• Increased fan noise
• Computer spontaneously opening or closing unintended windows
• Drive or SSD full warnings

When these signs show up, you must be cautious because your device might encounter a black screen error. But before fixing this issue, you need to know the reasons behind the Lenovo laptop black screen but running problem.

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Why is my Lenovo laptop screen black but still running?

Understanding why a Lenovo laptop screen goes black but the computer is still running is crucial, as it can help you prevent the same issue from occurring in the future. Some common reasons include:

• Disk errors

Hard drive errors are one common reason why a Lenovo laptop might have a black screen but still be running. These issues can encompass power failures/surges, file system errors, hardware malfunctions, improper system maintenance, human negligence, or viruses.

• Graphics card error

Early warning signs of a failing graphics card can include stuttering or lag in visuals, screen artifacts, blue or black screens, and loud fan noises.

•The Windows operating system is malfunctioning

A black screen error can occur on your laptop when Windows is behaving abnormally, such as running slowly, lagging when commands are executed, or making strange beeping noises.

• Laptop screen issues with Lenovo

One thing that distinguishes a laptop from a regular desktop computer is its non-detachable screen, which makes it portable but also vulnerable: the socket or port connecting the screen to the laptop's keyboard can break, leaving you with a black screen but a machine that otherwise works fine.

• Virus/malware attack

It's possible that a virus is interfering with the operation of your Lenovo laptop, leading to the black screen error. Without antivirus protection, such issues can commonly occur.

• Faulty or damaged peripheral devices

The issue of a Lenovo laptop screen going black but the system still running could be caused by an external device connected to the laptop, such as an external hard drive, printer, SD card, or USB device.

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10 Solutions: Fix for Lenovo Laptop Screen Black but Still Running Issue

In this section, you'll find 10 solutions to address the issue of a Lenovo laptop screen going black but the computer still running. Before you begin, please read the following precautions:

Fix 1: Reset the Display or Screen Mode on your Lenovo Laptop

One major reason for a black screen issue on Lenovo laptops is a disconnected display connection between the Lenovo screen and the Windows operating system. However, you can easily resolve this problem by resetting the display mode on your Lenovo laptop. Press Windows + Ctrl + Shift + B to do this.

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Fix 2: Safely Remove Unnecessary Devices

Please disconnect all external devices or hardware connected to your Lenovo laptop. These external devices, such as hard drives, printers, Bluetooth mice, keyboards, and USB storage devices, can potentially cause the black screen issue on your Lenovo computer while it functions normally. You can safely remove unnecessary external devices by following these steps:

Step 1. Open the File Explorer, and then click on "This PC" in the left menu.

Step 2: Right-click on the external device you want to eject and select “Eject.”

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Fix 3: Test the display with an external monitor

If your Lenovo laptop is showing a black screen but otherwise seems to function normally, the issue might be with the display itself. You can test the display by connecting your Lenovo laptop to an external monitor or smart TV, or by checking the BIOS and RAM.

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Fix 4: Check for hard drive errors

Hard drive issues can cause black screen errors on your Lenovo computer, and you need to fix them. The best hard drive management software - Partition Master Professional, can come to your aid. It is the most powerful and user-friendly tool, perfect for those who are not well-versed in computers. With this robust tool, you can scan and repair problematic drive errors without requiring specialized computer skills.

Step 1: Launch Partition Master on your computer. Then, right-click the disk that you wish to check and select “Advanced” > “Check File System”.

Select “Check Partition”

<Step 2> In the Check Disk Utility dialog box, select the option to Try to repair errors if found, and then click Start.

Step 3: The software will now start to check the partition file system on the disk. When it's done, click “Finish.”

Fix 5: Hard Reset your Lenovo Laptop

As we mentioned earlier, the peripherals connected to your Lenovo laptop could also be the reason for the black screen issue. You should perform a hard reset on your Lenovo laptop to resolve this. Here's how:

Step 1: Make sure your Lenovo laptop is turned off > unplug the power adapter > remove the battery, and disconnect all external devices from the computer system.

Step 2: Let the notebook sit idle for 30 to 40 seconds > Press the power button for about one minute > Reinsert the battery and power on.

Step 3. Plug in each peripheral you disconnected one at a time until the Lenovo laptop blacks out again. This will help you identify which device is causing the problem.

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Fix 6: Update your graphics card driver

If the graphics card driver is faulty or outdated, you can also encounter black screen issues on your Lenovo laptop. But you can't update the driver with a black screen, right? So, to update the driver, first try booting your laptop into Safe Mode. Follow this guide to get there: 1. **Restart your computer**: First, restart your Lenovo laptop. 2. **Press F8**: As it starts up, repeatedly tap the `F8` key. This will bring up the "Advanced Boot Options" menu. 3. **Select Safe Mode**: Use the arrow keys to choose "Safe Mode" and then press `Enter`. 4. **Log in**: Enter your username and password (if set) and log in. Once your laptop successfully boots into Safe Mode, you can update the graphics card driver: 1. **Device Manager**: Right-click the Start button at the bottom left of your desktop and select "Device Manager." 2. **Find your graphics card**: In the Device Manager window, locate and expand the "Display adapters" category. 3. **Update the driver**: Double-click your graphics card, then in the new window, choose "Update Driver." 4. **Search automatically**: Select "Search automatically for updated driver software" to let Windows find and install the latest driver. 5. **Finish installation**: Wait for the installation to finish, then restart your computer. If updating the driver in Safe Mode doesn't work, you might need to download and manually install the latest driver from the manufacturer's official website. If the issue persists, consider reaching out to Lenovo customer support for professional assistance.

Step 1: Turn on the laptop by pressing the power button, and hold down the F8 key while it starts up.

Step 2: As the hardware information appears, you'll see the “Advanced startup options.”

Step 3. Select “Enable network connection” and press Enter to confirm. This will allow you to boot into Safe Mode with Networking, which you need to do in order to update your graphics driver. Here's how:

Press Windows key + R simultaneously to open the "Run" dialog box > Type "devmgmt.msc" and press the Enter key (this will open Device Manager). Click on "Display adapters". Next, right-click on the target graphics card > Click Update Driver > Click Search automatically for updated driver software.

Update Graphics Driver

This will automatically download and update the graphics driver for your Lenovo laptop or ThinkPad.

Fix 7: Restart the Explorer.exe process

Explorer.exe is the essential task manager for many Windows computers and laptops, responsible for the desktop and taskbar. If it's closed on your system, your desktop and taskbar will become invisible, which could be the reason for the black screen on your Lenovo computer. Hence, you need to restart Explorer.exe to try fixing this issue:

Step 1: Press Ctrl+Shift+Esc to open the Task Manager.

Step 2. Click the “Details” tab (if you're using Windows 7 on your Lenovo laptop, you might see a “Processes” tab instead).

Step 3: Right-click on explorer.exe and select “End task.”

Then, you can restart the Explorer.exe. Here are some topics you might want to learn about. Click on the links below:

Fix 8: Disable Fast Startup

Windows 10 comes with a feature called "Fast Startup" that allows your system to boot up more quickly. However, this can also interfere with the boot process. So, if Fast Startup is enabled on your Lenovo laptop, it might be causing the black screen issue. To disable it, follow these steps:

Press the Windows logo key + R to open the "Run" dialog box. Type "powercfg.cpl", then click "OK". This command will open the "Power Options" tab.

Step Two: Click on “Choose what the power buttons do” on the left side of the screen > click “Change settings that are currently unavailable” > and then uncheck the box next to “Turn on fast startup.”

Step 3: Click “Save Changes” and close the window.

Fix 9: Reinstall the RAM module

Re-seating the memory module refers to the process of removing the RAM chip from its DIMM slot and reinserting it correctly back into the slot. This is a standard procedure that can help resolve various laptop issues, including a black screen on a Lenovo laptop, which can be a useful troubleshooting step. Follow these steps to properly reset your memory module: 1. **Shut Down and Unplug the Laptop**: Ensure your Lenovo laptop is turned off and disconnected from any power source, including the battery if possible. 2. **Ground Yourself**: Touch a grounded object or wear an anti-static wrist strap to prevent static electricity from damaging the computer components. 3. **Open the Access Panel**: Locate the memory access panel on the bottom of your Lenovo laptop. It's usually a small, removable panel with screws. Remove the screws and gently lift the panel off. 4. **Identify the Memory Slots**: Inside, you'll find one or more memory slots (DIMM slots) with the RAM modules inserted. Each module has clips on both sides holding it in place. 5. **Release the Clips**: Gently press down on the clips located at the ends of the memory module, applying equal pressure on both sides. The clips should release, and the module will pop up at an angle. 6. **Remove the Memory Module**: Hold the module by its edges and carefully pull it out of the slot at a 45-degree angle, being cautious not to touch the gold contacts. 7. **Clean the Contacts (Optional)**: If needed, use a soft, dry eraser to lightly clean any dust or debris from the gold contacts on the RAM module and the slot. Do not use water or any liquid. 8. **Reinstall the Memory Module**: Align the module with the slot, ensuring the notches on the RAM match the ridges in the slot. Press down firmly and straight until the clips click back into place, securing the module. 9. **Replace the Access Panel**: Put the access panel back in place and screw it securely. 10. **Power Up and Test**: Reconnect the power source and battery (if removed), and turn on your laptop. If everything was done correctly, your laptop should start up normally. If not, you may need to check the RAM compatibility or consider additional troubleshooting steps. Remember, if you're unsure about any part of this process, consult your laptop's user manual or seek professional assistance.

Step 1: Turn off the Lenovo laptop > unplug the power adapter and remove the battery > open the service door on the underside of the notebook.

Step 2: Release the latches on the memory slot and carefully remove the memory module.

Step three: Gently lift out the memory module.

Step 4: Gently clean the memory module with a soft, clean cloth > Slowly insert the memory module into the slot.

Step 5 Replace the battery and close the service door.

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Fix 10: Perform a System Restore

This issue might also be related to some changes you've recently made on your laptop. Therefore, in this case, you'd need to restore your system to a previous point. Follow these steps to do so:

Step 1: Click the Search icon, type “System Restore,” and then choose “Create a restore point.”

Create a System Restore Point

Step 2: Click on System Restore under the System Protection tab.

Step 3: Click “Next” to continue.

Step 4. Check “Show more restore points” and select a restore point, then click “Next”.

Step 5: Follow the on-screen instructions and prompts to complete the system recovery.

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Lenovo laptops are among the best devices on the market, renowned for their exceptional performance. However, like all machines, they can also encounter issues. A black screen is one of the common errors users might face. This article has outlined how to resolve the issue of a Lenovo laptop having a black screen but still running. If these solutions have been helpful to you, please share them with others.

Frequently Asked Questions on Lenovo Laptop Screen Blackout While the System is Still Running

We've discussed the symptoms, causes, and solutions for the issue of a Lenovo laptop screen going black but still running. While fixing this error, you might have some related questions. Let's explore them together.

What should I do if my Lenovo laptop screen is black but the computer is still running?

If this error occurs, the first thing you can do is press the Windows logo, Ctrl, Shift, and keys simultaneously. This will reset the connection so that the operating system regains access to the display. Check if your Lenovo laptop screen has returned to normal.

**2. Why does my Lenovo laptop get stuck on a black screen after starting up?**

This error is common and can be caused by faulty Windows updates, corrupted or missing system files, outdated or malfunctioning applications or drivers, file system errors, viruses, and other hard drive issues.

How do I restart a Lenovo laptop with a black screen?

If you see a black or blank screen on a Windows device, try these steps to wake the screen: Press the Windows logo key + P or Ctrl + Alt + Delete.