"Microsoft Outlook Has Stopped Working" in Windows 10/8/7 for 2016/2013/2010

How to Fix "Microsoft Outlook Has Stopped Working"

Microsoft Outlook is not working on Windows 10, 8, or 7? Here are the fixes! Attempt to repair Office or uninstall and reinstall it. If that doesn't solve the issue, ensure your PC has the latest device drivers. If Outlook runs in Safe Mode, disable app add-ins and COM add-ins individually: While Outlook is still in Safe Mode, click File > Options > Add-Ins. In this article, you'll discover all the necessary steps to access Outlook successfully.

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Like other Office programs, you might encounter the "Microsoft Outlook has stopped working" error when opening or sending emails with Outlook 2007, 2010, 2013, or 2016.

Outlook not working can result from various reasons, such as incompatible add-ins, issues with DLL files, a lost or corrupted PST file, and more. Regardless of the cause, when you encounter the Outlook not responding error, you can attempt the solutions demonstrated below.

How to Fix the 'Microsoft Outlook has stopped working' Error

When Microsoft Outlook suddenly turns gray and displays the message 'Not Responding' or the error 'Microsoft Outlook has stopped working,' you can employ the following troubleshooting steps to resolve the issue.

1. Fix 1: Remove Flawed Add-ins
2. Fix 2: Use Event Viewer
3. Fix 3: Create a New Profile
4. Fix 4: Repair MS Office Suite
5. Fix 5: Repair Corrupted PST File

Method 1: Remove Flawed Add-ins in Safe Mode

Step 1. Press the Windows + R keys to open the Run dialog. Type Outlook.exe /safe and press Enter to launch Outlook in Safe Mode.

Step 2. Navigate to "File" > "Options" > "Add-ins" > "Go".

Step 3. In the pop-up window, deselect all third-party add-ins and keep the Microsoft add-ins that you need.

Method 2: Utilize Event Viewer

You can utilize the Event Viewer to diagnose the causes behind Outlook stopping working by examining the event logs.

Step 1. In the Windows Search Bar, type Event Viewer, and press Enter.

Step 2. Expand "Windows Logs" in the Event Viewer window, then select "Application". Locate entries named "Outlook," "Windows Error Reporting," or "Application Error" in the Source column. Identify the cause of the issue, pinpoint the error file, and delete it.

If you don't find any helpful information here and Outlook continues to not work, proceed with the following steps to address the issue.

Method 3: Create a New Outlook Profile

Step 1. Go to "Control Panel" > "Mail".

Step 2. In the new dialog, click "Show profile" > "Add" and type a profile name. Click "OK" to proceed.

Step 3. Enter the email address and click "Next".

Step 4. Next, set the newly created profile as the default email profile. After that, restart your Outlook.

Method 4: Repair your Microsoft Office Suite

This operation will scan and fix any errors that could be causing the "Microsoft Outlook has stopped working or responding" issue.

Step 1. Close all running Office applications.

Step 2. Open "Control Panel," and there, choose "Programs and Features."

Step 3. Right-click on Microsoft Office, then choose "Change" > "Quick Repair" > "Repair." Once the repair process is complete, restart Outlook.

Method 5: Repair Corrupted PST File using SCANPST

Step 1. Press Windows + E to open File Explorer. In the search bar, look for SCANPST. Once you find the program, double-click on it to open it.

Step 2. In the Microsoft Outlook Inbox Repair Tool window, click "Browse" to select the .pst file that needs to be repaired.

Step 3. Click "Repair" to repair the corrupted .pst file. Once the process is complete, restart Outlook.

How to Retrieve Lost/Deleted Outlook Emails Using Email Recovery Software

What should you do if the .pst files are lost or corrupted? Or how can you recover lost Outlook emails due to the "Outlook has stopped working" issue? In such a scenario, seek assistance from Data Recovery Wizard software. This  data recovery tool allows you to scan your computer and restore the lost or damaged .pst files. Once recovered, you can regain access to all contents, including emails, attachments, contacts, calendars, tasks, notes, and journals, etc.

Now, download this powerful email recovery tool to easily recover deleted emails and .pst/.ost files.

Step 1. Select the drive or partition where you lost email files, and click "Scan".

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Step 2. The software will immediately start a scanning process. Wait patiently until the scanning is complete. To swiftly locate the email files, click "Others" in the left panel. Then, search for PST files or Outlook files in the file type list.

Step 3. Next, select the desired email files and click "Recover". Save the files to a different location rather than the original one.

Import PST/OST files into Outlook

To retrieve your email into Outlook, follow these steps:

Step 1. Launch Outlook. Navigate to "File" > "Open & Export" > "Import/Export" > "Import from another program or file" > "Open Outlook Data File".

Step 2. In the navigation pane, drag and drop the emails, contacts, and other folders from the .pst file into your existing Outlook folders.

Conclusion

When Microsoft Outlook stops functioning, numerous business operations may come to a halt, resulting in significant inconvenience and even economic loss. Although there are several manual methods to address the issue, they can be quite complex in various degrees. Hence, if Outlook errors lead to data loss, it's advisable to employ a professional data recovery application like the recommended Data Recovery Wizard to assist you.

"Microsoft Outlook Has Stopped Working" FAQs

Here are some common questions regarding Outlook not functioning properly. Feel free to read on for further assistance.

How do I resolve the issue 'Microsoft Outlook has stopped working'?

To Solve the "Microsoft Outlook has stopped working" Error:

• 1. Remove Faulty Add-ins
• 2. Utilize Event Viewer
• 3. Create a New Profile
• 4. Repair Microsoft Office Suite
• 5. Repair Damaged PST File
• 6. Recover Outlook Emails

Why has my Outlook email stopped functioning?

Causes for Outlook not functioning:

• Outlook is not connected to the Internet or your network.
• Some POP and IMAP email accounts utilize an outgoing mail (SMTP) server that demands authentication.
• Your Internet Service Provider (ISP) or network has a firewall that obstructs connections to your email service's outgoing mail (SMTP) server.
• Your login credentials or account settings are inaccurate.
• Your network necessitates a proxy server to establish a connection with the mail server.
• The email server is currently inaccessible.

Why are my emails not appearing in my inbox?

Your emails might go missing from your inbox due to filters or forwarding settings, or as a result of POP and IMAP configurations in your other email systems. Your mail server or email clients could also be downloading local copies of your messages and subsequently deleting them from Gmail.