How to fix the issue of PS4 unable to access system storage

Unable to Access PS4 System Storage

If you get the error code CE-34878-0 and the message Cannot access system storage, there might be an issue with the internal hard disk drive of your PS4™ system. You can try to fix the error by following these steps.

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Solutions to Try Step-by-Step Troubleshooting
1. Boot in Safe Mode
  1. 1 - Connect the PS4 controller to the console.
  2. 2 - Press and hold the power button.
  3. 3 - Select “7. Initialize PS4”…Full Steps
2. Replace the Hard Drive
  1. 1 - Prepare for the Replacement
  2. 2 - Backup Your PS4 Data
  3. 3 - Replace the Internal Hard Drive
  4. 4 - Restore Data…Full Steps

"Cannot start the PS4. Cannot access system storage. Press the power button for one second (until you hear a beep) to turn off the PS4. (Error code: CE-34335-8)"

Gamers using a PS4, especially those who have performed a hard drive removal or two, might encounter the error code CE-34335-8. So, what does this error mean? If your PS4 fails to boot and displays the error code CE-34335-8, don't panic. This article will explain the cause and provide possible solutions.

Reasons why PS4 cannot access system storage

The error code CE-34335-8 signifies that the PS4 is unable to detect the hard drive. You'll need to perform some checks to identify the specific cause.

    • Is the hard drive connected?
    • Is the hard drive connection loose?
    • Is the PS4's hardware processor damaged?
    • Are there bad sectors on the hard drive?
    • Is the hard drive power connector damaged?

Part 1: How to Solve the CE-34335-8 Issue in Safe Mode

If you see this error code and a message that says "Cannot access the system storage," there may be an issue with the internal hard disk drive of your PS4. You can try to fix the error or upgrade your PS4's hard drive by following these steps.

Step 1: Connect the PS4 controller to the console with a USB cable.

Step 2: Hold down the PS4's power button until you hear a second beep.

Step 3: Use the controller to select “7. Initialize PS4 (Reinstall System Software)”

will fix CE-34335-8

Part 2: Replace the internal hard drive to resolve error CE-34335-8

As mentioned, you can try turning off your PS4 by holding the power button for one second, then trying to turn it back on to see if the error persists. Many people have said that they tried all of the options in Safe Mode with no luck. At this point, you have to accept that there's an issue with your PS4's hard drive. You'll need to remove the hard drive, connect it to another computer, and go through the steps given to fix the problem.

1 - Preparations for PS4 Repair with Inaccessible System Storage

    • Phillips-head screwdriver. • A computer with Internet access. • An external storage device with at least 1 GB of available space, such as a USB flash drive. • A full-size PlayStation 4 game console – models CUH-1000 through CUH-1200 or the CUH-1215 model. • An officially supported replacement hard drive. The PS4 system only officially supports 2.5-inch internal and Serial Advanced Technology Attachment (SATA) internal hard drives.

Back up your PS4 data

Back up your PS4™ system's internal hard disk drive, including all games, applications, saved data, screenshots, and themes, to a portable storage device.

Step 1: Connect the portable device or USB storage to the system.

Step 2: Touch Settings > System > Backup & reset > Copy to USB storage device.

Step 3: Choose “Backup.” Confirm what you want to back up.

Step 4: Next, you can customize the name of your backup. Then, select “Backup Now” and press the “X” button. Finally, eject the external storage from your system.

Press the X button

3 - Replace the internal hard drive

A severely damaged hard drive is the worst-case scenario. Rather than pay a professional to fix a hardware issue, it's cheaper in the long run to buy a new one and replace the broken hard drive yourself. This will surely fix an issue where your PS4 can't access system storage.

Step 1: Make sure your PS4 is turned off completely.

Step 2: Remove the old internal hard drive

Step 3: Replace the hard drive in your PS3 or PS4 with a bigger one.

After replacing the hard disk, you can copy your saved data from the USB storage device back to the PlayStation 4 system. You must sign in to the same account that you used when you first copied the saved data. If you want to know about other solutions for upgrading your PS4 hard disk without losing data, click the link:

Related Articles

How to Upgrade PS4 Hard Drive [Complete Guide 2023]

Do you know how to upgrade your PS4 hard drive for a better gaming experience or more storage? This article will guide you through the complete process of replacing your PS4 HDD without losing data.

Upgrade PS4

4 - Recover data from a hard drive or external device (bonus tip)

In fact, many users do not use their hard drives correctly, installing, unplugging, and moving them about without a second thought, and sharing them among multiple machines, all of which can contribute to their degradation, with potentially serious consequences for the readability of the data they contain.

Your Trusted Choice - Tools Data Recovery Wizard

To recover data from a hard drive or other device, you can download a free hard drive data recovery software to assist you. This is the best way to access the hard drive without formatting it.

    - Recover deleted, formatted, or inaccessible data from various data loss situations. - Effectively, safely, and completely retrieve photos, audio, music, and emails from any storage device. - Restore data from the recycle bin, hard drives, memory cards, flash drives, digital cameras, and camcorders.

If the error persists after re-installing the HDD, it might be damaged or faulty, or there could be an issue with your system that requires repair. You can contact the PlayStation Customer Support team for further assistance.