How to Fix PS4 Error Code CE-37857-0 [100% Working Solution]

Have you encountered this issue before? It's a common issue with your PS4 USB. It could be due to an incorrect USB format or a damaged port. This error can occur for several reasons and may display the code: CE-37857-0. This guide will walk you through detailed steps to fix the PS4 error CE-37857-0.

What is PS4 error CE-37857-0?

The PS4 error code CE-37857-0 indicates "USB storage device not connected."

This may happen when attempting to access or copy content from/to an external device. Sometimes, this error code could also be displayed as SU-41333-4. In other cases, it might not come with a code number. When encountering such a USB error, we need to fix it. Now, let's look into the causes of the PS4 error CE-37857-0. If you encounter other errors like a PS4 hard drive error, click the link below for a solution.

[Solved] PS4 External Hard Drive Not Working/Not Recognized

Regardless of which category you fall into, the tools below will guide you to the respective solution.

What causes the PS4 error CE-37857-0?

There can be numerous reasons behind this error. It could be due to physical damage or logical damage. Perhaps the USB connection to the PS4 wasn't functioning properly from the start, or it stopped working after prolonged use. The main causes can be summarized as follows:

• Incorrect USB format
• Defective USB port
• Use of a USB hub
• Damaged PS4 database
• Corrupted USB storage device
• Incorrect installation of PS4 system software
• Faulty cable connecting USB to PS4
• Power issues, such as sudden voltage fluctuations or insufficient power supply

Recommended Reading: 0x000000C5 Blue Screen of Death

How to Fix PS4 Error CE-37857-0? [8 Methods]

Having identified the possible causes of the PS4 issues, it's crucial to tackle them. Next, we'll resolve the problem from one of the most common reasons.

Method 1: Format the PS4 USB Drive to FAT32 or exFAT

If your PlayStation 4 fails to recognize the USB, the file system format might be incorrect. Most USB drives are formatted as NTFS. But PS4 only supports FAT32 and exFAT. You can also use a simple and free disk tool: MiniTool Partition Wizard Free.

It is an integrated disk performance optimization tool that easily converts between the NTFS and FAT32 file systems without formatting the selected drive. To learn more, please follow these steps:

Step 1: Right-click on the partition of the target device and select “Advanced” > “Convert to FAT”.

Step 2: Once the process is over, click on 'Start' to begin the NTFS to FAT32 conversion.

Step 3: Click “Apply” to save all changes.

Method 2: Turning Off Your PS4

Power issues might cause the CE-37857-0 error on your PS4. You can try fixing it by following these steps:

Step 1: First, unplug the USB cable from your PS4.

Step 2: Open the Quick Menu, and then select Power > Turn Off PS4.

Step 3: Turn off the PS4, and wait a few minutes.

And then you open it up again.

Step 5: Try reconnecting the USB device to see if the issue is resolved.

This will help the PS4 recover from any errors caused by a sudden power surge.

Read More: How to Get More Storage on PS4

Method 3: Check the USB Ports on Your PS4

To resolve the PS4 error code CE-37857-0, you need to check if your USB port is damaged.

If it's broken, you'll need to get it fixed. Alternatively, if the USB storage device is too large to fit into the front USB port on the console, unplug it from the front of the console and insert it into one of the USB ports on the back of the PS4.

Method 4: Connect another USB device

Try another USB device to determine whether the problem is with your device or the PS4's USB port. This will help you figure out if you need to replace the device.

This solution also applies if your PS4 is having trouble reading USB devices. If you're encountering this error, click the link for more information and fixes:

How to Fix PS4 Not Reading USB Device [2024 Complete Guide]

If your PS4 fails to recognize an external USB drive, don't worry. We'll share some solutions to help you fix this issue.

Method 5: Clear the CMOS Memory

An error with the PS4 system can also cause the USB connection to fail. You can check for corrupted CMOS memory data to fix the PS4 error code CE-37857-0, but this method requires some technical knowledge.

Method 6: Rebuild the PS4 Database

Rebuilding the database can fix many PS4-related issues, including error code CE-37857-0. You should rebuild the database every six months or as needed to maintain optimal performance on your PS4. Here's how.

Step 1. Turn off the PS4, then hold down the power button.

Step 2: Boot into Safe Mode.

Step three: Connect your DualShock 4 controller to the USB-A port.

Step 4: Choose Rebuild Database.

Method 7: Resetting Your PS4

Initializing your PS4 is a last resort solution for error CE-37857-0, which means you'll need to reset it to its factory settings. You should try a soft initialization first, and if that doesn't work, perform a full initialization. However, before you do this, you'll need to back up your saved PS4 games to the cloud or another USB. You can find instructions on how to reset your PS4 using either method by clicking the links below.

How to Factory Reset PS4 [Complete Guide 2024]

Resetting your PlayStation 4 involves restoring the console to its default factory settings. This article will provide two effective methods.

Method 8: Contact PlayStation Support

If the USB device is working fine and you've checked your PS4, try contacting PlayStation's customer service to see if they can offer a solution. You can reach them at 1-800-345-SONY (7669) from Monday to Friday.

If you're instead having an issue where your PS4 can't access system storage and you see the error code CE-34335-8, click the link below for help with that.

Abstract

Do you know how to fix the PS4 error CE-37857-0? This post offers 8 solutions. But first, you should check the causes of the PS4 error. One of the most possible reasons for PS4 issues is the incorrect USB format. So, the best solution is to format USB to exFAT or FAT32. After that, you can use a professional disk tool – Partition Master, to help you solve the problem quickly. If you want to upgrade PS4 hard drive, it can also finish the job easily and quickly.

Frequently Asked Questions about PS4 Error Code CE-37857-0

This article provides several solutions to fix the PS4 error code CE-37857-0. Additionally, here are some frequently asked questions.

1. Why isn't my PS4 external storage supported?

The issue could be due to your hard drive being incompatible with the PS4, requiring it to be formatted to a supported file system by the PS4. Alternatively, there might be a problem with the connection cable or port. You can try the solutions outlined in this article to resolve the issue.

2. How do I know if my PS4 hard drive is failing?

In addition to the code errors mentioned here, there are many other issues that can cause your PS4 to not work properly, such as failed downloads, game errors, and videos that won't download.

3. What is the USB format for PlayStation 4?

The PS4 only supports exFAT or FAT32 formats. So, if your USB drive is in NTFS format, you'll need to reformat it.