Have you encountered the “Reset this PC not working” error on Windows 10/8/7? This error can be caused by several reasons! You might be planning to reset your computer to get rid of ransomware or malware or to install a fresh copy of Windows.

The other could be that you want to wipe everything when selling your computer for cash. In either case, “Reset This PC not working on Windows” is frustrating, and it can be stubborn without some fixes. So, “Reset This PC not working”? Try these fixes!

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Solution Step-by-Step Troubleshooting
Fix 1: Run System File Checker The most common reason why the "Reset this PC" feature is not working is corrupted system files...Full Steps
Fix 2: Run Startup Repair Windows operating system has an advanced feature that allows users to fix startup issues...Full Steps
Fix 3: Refresh from Defender You can use the built-in Windows Defender to address the PC reset issue...Full Steps
Fix 4: Perform a Clean Boot If the issue persists, you can download a similar version of Windows...Full Steps
More Fixes 3 more repair methods are available here for your reference and problem-solving...Full Steps

"Why can't I reset this computer?"

If you encounter this error on a Windows computer, the issue can stem from several things, depending on the situation. The “Reset this PC isn't working” error can make it troublesome to boot or reset your Windows computer. This reset error comes in several variants, including:

    • This may occur if you were attempting to update your Windows.
    • You want to reset your computer but are unable to do so.
    • You encountered an issue during the process of resetting your computer.
    • System files might be corrupted.
    • The required folders and files are unreliable or inaccessible.

As the error message indicates, your Windows PC will remain in its initial state, and the reset won't have taken place. In extreme cases, your computer might get stuck in a reset loop and be unable to boot into the operating system successfully.

Fortunately, you can refer to the following guide to fix the inability to reset Windows 10/11. Keep reading for more information and solutions.

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How to fix issues with "Reset this PC" not working

Error code 0xc0000225 is a boot error in Windows 11. This issue occurs when the Boot Configuration Data (BCD) is missing or corrupted, preventing the computer from starting up automatically. To resolve this error, you can try the following four solutions:

While boot errors need to be addressed to keep your Windows machine running smoothly, let's focus on the issue of "Reset this PC" not working on Windows. Try the following solutions to resolve the problem:

Fix 1: Run the System File Checker

A corrupted system file is the most common reason behind the "Reset this PC isn't working" error. If the primary files in Windows 10 are deleted or damaged, they might prevent the reset operation. Running an can fix these files and allow you to attempt the reset again. Follow the steps below to resolve the issue with "Reset this PC not working" on Windows 10.

Step 1: Find the Command Prompt and right-click on it. Select “Run as administrator.” You may be asked for your user password to gain admin privileges, if prompted.

Run as administrator Run as administrator

Step 2: Type sfc /scannow in the Command Prompt window, and press Enter to start scanning your computer.

Type sfc /scannow

Step 3. You will need to wait for several passes for the scan to complete. Make sure not to close the Command Prompt or turn off your computer during the scan, as this may interrupt the process.

Step 4. Any issues found within the system will be automatically fixed. This process will repair and restore files associated with the “Reset this PC didn't work” error.

Step 5: Try resetting again after restarting your computer.

Fix 2: Run Startup Repair on Windows

The Windows operating system offers advanced features to repair boot files and fix this error on your computer. Follow these steps to run the Windows Startup Repair:

Step 1: After rebooting, a window will appear with an option to “Troubleshoot.” Click on that.

Next up, we just need to translate this into American English: Problem solving

In the next window, under “Troubleshoot,” click on “Advanced options.”

Advanced options

Step 3: Click “Startup Repair.”

Boot Repair

The computer will now search for and apply any available updates and fixes, and then restart your system when it's done.

Fix 3: Refresh Windows with Windows Defender

You can use the built-in Windows Defender to fix the issue with resetting your PC not working on Windows. While the primary use of Windows Defender is to eliminate viruses and ransomware, the tool also helps to refresh the Windows operating system. However, before you do that, make a backup of your personal data. Follow these steps:

Step 1: Press Windows + I to open Settings.

Step 2. Choose “Update & Security.” Now, from the left pane, select “Windows Security.” In some versions of Windows 10, this may show as “Windows Defender.”

Update security

Step 3. Click on “Open Windows Security,” which may appear as “Open Windows Defender Security Center.” In the left panel, select “Virus & threat protection,” which may appear as “Windows Defender.”

Windows Defender

Step 4. Scroll down to the bottom and select “Device performance & health.” Click on “Get more details” under “Fresh Start.”

More details

5. Click the “Start” button and follow the on-screen instructions to update your operating system. Once that's done, try resetting your computer again.

Click the "Start Using" button.

Fix 4: Perform a clean boot

If the issue persists, you can download a similar version of the Windows 10 ISO file and perform a clean boot. The same steps apply if you're experiencing a Windows 10 Reset failure. Download the Windows 10 Media Creation Tool to build the installation ISO. Once you mount the file as a virtual disc, open Setup.exe to start the installation process. Follow the on-screen prompts to complete the remaining steps.

On-screen instructions

More Solutions
Solution 5: Run the DISM Tool
Solution 6: Disable ReAgentc.exe
Solution 7: Use Advanced Startup Options

Let's learn more ways to fix Reset This PC not working on Windows 10/8/7. Also, do not forget to bookmark this article by sharing it on Facebook, Twitter, or any other SNS.

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Fix 5: Run the DISM tool

You can use the Windows PowerShell tool to run the DISM utility to scan and fix this error. Follow the steps below to run the DISM tool:

Step 1: Press the Windows key + X at the same time, and then choose “Windows PowerShell (Admin).”

Windows + X key combination

Step 3: Type the command DISM /Online /Cleanup-Image /RestoreHealth, and then press Enter.

Type the command and press the Enter key

Fix 6: Disable ReAgentc.exe

According to some Windows 10 users, disabling ReAgentc.exe can immediately remove the “Reset this PC isn't working on Windows” message. To disable it, follow these steps:

Step 1: Search for “Command Prompt,” right-click on it, and select “Run as administrator.”

2. Type reagentc /disable, and then press Enter.

Type reagentc

Step 4. Close the Command Prompt, then restart your Windows PC. Once it boots up, try performing a factory reset.

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Boot Command Prompt

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Fix 7: Use Advanced Startup Options When Windows fails to start normally, you can leverage the Advanced Startup options to troubleshoot the issue. Here are the steps to use Advanced Startup for problem-solving: 1. **Restart your computer**: First, shut down your PC and then press the power button again to restart. 2. **Access the Advanced Startup Menu**: During the startup process, you may need to repeatedly press F8 quickly (for newer computers, it might be F10, F11, or F12, or use the Shift + Restart key combination). This will open the "Advanced Startup Menu." 3. **Select an option**: From the menu that appears, use the arrow keys to choose options like "Safe Mode," "Safe Mode with Networking," "System Restore," "Last Known Good Configuration," etc. These options help diagnose and fix issues. 4. **Diagnose and repair**: In the selected mode, you can run virus scans, repair file system errors, uninstall recently installed updates, or revert to a working state. 5. **Use the Windows Recovery Environment (WinRE)**: If the above methods don't work, try accessing the Windows Recovery Environment. In the Advanced Startup menu, choose "Troubleshoot" followed by "Advanced options" > "Command Prompt." Here, you can execute more complex commands to fix system issues. 6. **Finish the repair**: Once the issue is resolved, restart your computer and return to the normal startup mode. Ensure all services and applications are running correctly. Please note that different versions of Windows might have different advanced startup options and steps, but the basic process remains similar. If unsure, consult your computer manufacturer's documentation or seek professional assistance.

To fix this error, use the Advanced Startup options in the following order:

Step 1: Go to the Settings menu and choose Update & Security.

Step 2: Click “Recover,” then under “Advanced startup,” select “Restart now.”

Click the **Restart Now** button.

Step 3: Your computer will restart. Click "Advanced options."

4. Click the "Command Prompt" option.

Figure 1. Select Command Prompt

After the command prompt opens, you need to enter the following command:

Switch to the windir%\system32\config directory

"REN System System.001"

"Ren Software Software.001" can be translated into "Ren Software Software Version 001" in English.

How to Recover Data While Fixing Windows Errors

Did you lose your personal data stored on your Windows PC while fixing the “Reset this PC isn't working” error? You can retrieve endless data with a 99.7% success rate using the professional software – Data Recovery Wizard Pro.

It can recover various types of data from Windows PCs, SD cards, USBs, cameras, and more, whether the files have been formatted, deleted, lost due to partition issues, or in case of a virus attack or system crash.

The main features of this Data Recovery Wizard are as follows:

Download this professional data recovery tool right now!

Note: To ensure a higher success rate of data recovery, install the data recovery tool on a disk other than the source drive.

Step 1. Launch tools Data Recovery Wizard on your Windows 11, Windows 10, Windows 8, or Windows 7 PC. Select the disk partition or storage location where you lost data and click 'Scan'.

Select the disk to scan on Windows

Step 2: The recovery software will start scanning the disk to find all lost and deleted files. Once the scan is complete, click on “Filter” > “Type” to specify the type of lost file.

Select the type of data to recover

Step 3. Preview and recover lost Windows files. You can double-click to preview the scanned files. Then, select the target data and hit the “Recover” button to save them to another secure location on your computer or an external storage device.

Recover Lost Data in Windows 10

Ultimately

The above fixes can be used to reset a computer that's not running correctly on Windows 10/8/7. Please note that system errors or disk failures can happen suddenly and without any prior notice. To prepare for such eventualities, you should create a system or disk backup image using reliable backup software like the Data Recovery Wizard.

Frequently Asked Questions about "Reset this PC" Not Working

Read the following FAQ to fix issues where Reset this PC isn't working:

**How to fix issues with Windows 10 not resetting?** If you're unable to reset your Windows 10 system, try the following steps to resolve the problem: 1. **Boot into Safe Mode:** - Restart your computer and repeatedly press `F8` (or `Shift+F8`, depending on your device) during startup to enter Advanced Boot Options. - Choose "Safe Mode" and log in. 2. **Run the System File Checker (SFC) scan:** - Type `cmd` in the search box, right-click "Command Prompt," and select "Run as administrator." - In the command prompt, type `sfc /scannow` and press `Enter`. Wait for the scan to complete; it will automatically repair damaged system files. 3. **Use a System Restore Point:** - Type `rstrui.exe` in the search box and press `Enter` to open the System Restore Wizard. - Follow the wizard's instructions to select a previously created restore point and perform the restoration process. 4. **Try a Cloud Reset:** - Search for "Settings" and open the Settings app. - Go to "Update & Security" > "Recovery." - Under "Reset this PC," click "Get started." - Choose the "Cloud download" option and follow the prompts. 5. **Use the Media Creation Tool:** - Download Microsoft's Windows 10 Media Creation Tool (https://www.microsoft.com/zh-cn/software-download/windows10). - Use the tool to create a USB installation drive, then use it to reinstall Windows 10. 6. **Contact Microsoft Support:** - If none of the above solutions work, you may need to contact official Microsoft support for further assistance. Before attempting these solutions, ensure you back up your important data to avoid losing it.

You could consider running the SFC command, re-enable the Windows Recovery Environment, use the Command Prompt, and perform a clean installation of the operating system.

How do I force-restart my computer?

You can force-reset your Windows PC by following these steps:

Step 1: Open Start > Settings > System > Recovery.

Step 2: Initiate the recovery process.

Step 3. Select the “Reset this PC” option under Recovery. Then, choose your preferred option or settings from what's presented.

Why is the "Reset this PC" button not working on Windows 11?

If the Reset PC option isn't working on your Windows 11, you must check if your system is up to date. Another reason could be corrupted system files. If crucial files in Windows 11 are deleted or damaged, they might block the PC reset process.

**4. How can I fix and reset my computer without logging in?** If you're unable to log into your computer but still need to reset it, try the following methods: 1. **Safe Mode:** - Restart your computer and repeatedly press `F8` during boot (for newer Windows versions, it might be `Shift + F8` or `Shift + Restart`) to enter the "Advanced Startup Options." - Choose "Safe Mode" and log in (you may need the administrator account password if prompted). - In Safe Mode, attempt to reset your computer using the "Settings" app. 2. **System Restore Point:** - If you can access "Control Panel" in Safe Mode, find "System" and select "System Protection." - If you have created a System Restore Point previously, try restoring to that point to resolve the issue. 3. **Command Prompt:** - In Safe Mode, open Command Prompt as an administrator. - Enter the command `sfc /scannow` to initiate the System File Checker. This will scan for and repair any corrupted system files. - After completion, restart your computer and check if you can log in normally to proceed with the reset. 4. **Using Installation Media:** - If you have a Windows installation disc or USB drive, insert it and restart your computer. - Follow the on-screen instructions to boot from the installation media, then choose "Repair your computer." - Select "Troubleshoot" > "Advanced options" > "Command Prompt." - At the Command Prompt, you might need to run additional commands, like `DISM` and `Bootrec.exe`, to fix issues. Be sure to follow proper steps, as these tools require expertise to use correctly. 5. **Contact Support:** - If all else fails, you may need to contact Microsoft support or a professional technical support specialist for assistance with resolving the problem. Remember to back up all important data before attempting these steps, as resetting or recovery processes may delete personal files and settings.

The simplest way to do this without logging in is to hold down the Shift key while restarting your computer.