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Workable Solutions Step-by-step Troubleshooting
1. Download macOS Upgrade Since you're already on your browser, visit the Mac App Store webpage and click...Complete steps
2. Restart Your Mac Click the "Apple icon" in the top-left corner of the Mac screen to open the...Complete steps
3. Remove the Beta Profile Click the Apple icon located at the top-left of the screen, and select...Complete steps
4. Restart Your Router The ideal approach is to reboot your router, which can help resolve...Complete steps
More Workable Solutions Synchronize Your Date and Time Settings > Reinstall macOS with the Latest Version...Complete steps

Are you attempting to upgrade your macOS, but the desired version is not available? This dilemma may arise when you wish to update your computer to its most recent iteration. It could also occur when you try to update through the Software Update option in System Preferences or when seeking to upgrade from the App Store.

"Update Not Found - The requested version of macOS is not available"

You must address the issue of the missing update promptly because macOS updates包含了众多令人兴奋的新特性和安全更新。这些更新有助于保护你的Mac免受恶意攻击和病毒的侵害。所以,如果你在担心为什么请求的macOS版本无法找到,我们来帮你解决!

In this article, you'll find comprehensive solutions to various Ventura update errors, such as "update not found - the requested macOS version is unavailable, etc." Let's dive into the potential fixes!

Update Not Found - The Requested Version of macOS Is Not Available

The Requested Version of macOS Is Not Available (Reasons Explained)

Apple frequently releases macOS updates to enhance security, stability, and performance for users. Whenever a new version is launched, many people rush to update their macOS. However, some encounter an error stating, "the requested version of macOS is not available Ventura," which can block them from updating right from the start of the download process.

However, let's explore the likely reasons that might be preventing you from installing the latest macOS update:

    • Unstable network connection.
    • The Apple software updater is not functioning properly.
    • The Mac operating system is too old to be updated.
    • Insufficient storage space for installing the latest update.
    • macOS refuses new updates or fails to detect any available updates.

如何解决"更新未找到 - 请求的 macOS 版本不可用"问题

Are you encountering the error message: "The requested version of macOS is not available"? If you're unable to find macOS 12 Ventura/Monterey/Big Sur/Catalina/Mojave/High Sierra updates in the App Store, it indicates that you need to remove any macOS Beta software from your Mac. Additionally, you'll need to wait for the new update version to become available, just like discovering macOS updates on the App Store or through public macOS releases.

Alternatively, you could perform a clean macOS installation on a supported version of Mac. However, there's no need to worry if the macOS Monterey or Big Sur update is missing from Software Update or the desired version is unavailable. Through this video, you'll learn about potential solutions to resolve this issue.

    1. 0:16 Restart your Mac
    2. 0:37 Use Terminal
    3. 2:10 Disable VPN

Next, you can follow the steps below to resolve your issue:

Solution 1: Download the macOS Upgrade from the Mac App Store

The first potential solution to the error message "update not found - the requested version of macOS is not available" is to download the macOS upgrade directly from the Mac App Store. It's important to note that you should not always rely on the Software Update window to obtain the latest version of macOS.

Apple allows you to download Ventura or Big Sur updates from the Mac App Store. However, here's how to download the macOS Big Sur update from the Mac App Store:

Step 1. Open the Mac App Store

    1. Since you're currently using your browser, go to the Mac App Store webpage and click on the "View in Mac App Store" option. This will promptly open the macOS Big Sur page. 2. Alternatively, you can open the App Store by clicking on the "App Store" icon located at the bottom-right corner of the dock. Then, use the search bar within the App Store window to look for "macOS Big Sur."

Step 2. Download macOS Big Sur

  • Once you're on the Big Sur page in macOS, click the "Get" button. Then, make sure to confirm your decision to download the update.

download macOS Big Sur

If you have stumbled upon the update, it would be the most effective solution to rectify the error stating "the requested version of macOS is not available."

Solution 2: Restart Your Mac to Resolve the "Update Not Found" Error

People tend not to shut down or restart their computers frequently, especially since laptops are highly mobile and convenient. Nevertheless, regularly restarting your Mac is an excellent practice for eliminating software issues that may be running in the background. By restarting your Mac, you can efficiently resolve any technical glitches or bugs associated with the operating system. To do so, follow these two simple steps: 1. Click on the Apple logo in the top left corner of the screen. 2. From the dropdown menu, select "Restart," and your Mac will begin the process of shutting down and starting up again. This quick action can help maintain optimal performance and ensure a smoother user experience.

Step 1. Click on the "Apple icon" in the top-left corner of the Mac screen to open the dropdown menu.

Step 2. Move your mouse down to click the "Restart" button.

restart your Mac to fix update not found

Put simply, the fastest reboot is the most efficient way to fix software glitches.

Solution 3: Remove the Beta Profile from Your macOS Ventura/Monterey/Big Sur

In this 3rd troubleshooting step, we'll guide you through removing the beta profile from macOS and restarting your Mac to see if this solves the issue. Here's how to remove the beta profile from your macOS Big Sur:

Step 1. Click on the Apple icon located in the top-left corner of the screen, and select "System Preferences."

Step 2. At this point, search for "Software Update" and select the option.

Remove the beta profile

Step 3. You must wait for a few seconds until some text appears beneath the Software Update. Next, choose "Details." If you don't see the text, press the Command + R keys on your keyboard to refresh the Software Update window.

Step 4. When a pop-up menu appears, select "Restore Defaults" and exit the Apple Beta Software Program.

Now that you've restored the settings to their default state and exited the beta program, it's crucial to restart your Mac. This ensures that all necessary changes are applied to your computer to resolve the issue with the macOS Big Sur update not appearing.

Solution 4: Restart Your Router to Solve "The Requested Version of macOS Is Not Available"

It's crucial to occasionally give your router or modem a break to resolve network issues. The most effective method is to restart your router, as this can消除网络中的任何软件故障. However, in your situation, there might be a problem with an incorrect connection to Apple's server. This could be the reason why you're unable to locate the macOS update.

restart your router

Solution 5: Sync Your Date and Time Settings

Haven't you synchronized the date and time settings? If that's the case, this could be the primary reason for not receiving the macOS Big Sur update. However, you can easily synchronize your date and time settings through the following steps:

Step 1. Click the Apple menu and open System Preferences.

Step 2. Select a date and time from the options provided.

Step 3. Press the lock icon in the screen's bottom-left corner, then choose "Set date and time automatically".

sync your data

After completing these steps, proceed to search for the available Big Sur update on your Mac.

Fix 6: Reinstall macOS with the Latest Version

The final solution you can attempt is to reinstall your macOS, which might facilitate the installation of the latest version. This reinstallation will only affect system files and will not tamper with your files saved on the Mac. To reinstall macOS with the latest version and resolve the "update not found - the requested version of macOS is not available" error, follow these steps to install macOS 13 Ventura:

Step 1. You must shut down the Mac and then restart it by pressing and holding the Option + Command + R keys together. Keep these keys pressed until you see a spinning globe or the Apple logo.

Step 2. Type your password if prompted. However, make sure you're on the macOS Utilities window once you've entered your credentials.

Step 3. Select "Reinstall macOS" from the numerous options displayed on the screen.

Reinstall your macOS With the Latest Version

Additional Tips: How to Retrieve Data After macOS 13/12/11/10 Update

Are you looking for a professional data recovery software for Mac that can restore lost data? If you're wondering which software to use, the Data Recovery Wizard is a tool that can help recover lost data due to accidental deletion or an emptied Trash bin.

If users experience data loss due to any macOS installation issue, they can utilize the Data Recovery Wizard for Mac tool to recover lost files. This top-notch data recovery software offers an abundance of streamlined features to facilitate the retrieval of your Mac data. Some of its key recovery features include:

Note: You can first create a backup by clicking "Disk Backup" on the left. This way, if the disk becomes damaged or data on it is accidentally deleted or lost, you can restore the data from the backup image.

Step 1. Choose the location

Select the disk where you lost data after updating to macOS Sonoma/Ventura/Monterey/Big Sur, and then click "Search for lost files".

Select a location and scan for lost data after macOS update

Step 2. Locate lost data after the scan

Data Recovery Wizard for Mac will promptly scan the selected disk volume and display the scanning results on the left panel. Utilize the file type and file path options to locate the desired data on your Mac.

Find lost data after the scan

Step 3: Recover Data After macOS Update

Select the target files that were unknowingly lost during or after the update, and click the "Recover" button to restore them all.

Recover data after macOS update

Conclusion

Here are the top 6 solutions when the requested macOS version is unavailable. Furthermore, the steps are straightforward and may take some time depending on your hardware capabilities and internet speed. If you experience data loss while updating macOS 13/12/11/10, you can utilize the Data Recovery Wizard for Mac to address various difficult data loss scenarios and recover videos, audio, photos, emails, and documents.

FAQs: The Requested Version of macOS Is Not Available

The error: "update not found - the requested version of macOS is not available" can occur at any time. Here are some frequently asked questions (FAQs) that you should be aware of:

1. Which Macs are compatible with Ventura?

Apple has confirmed that Ventura is compatible with the following Macs:

    • MacBook models from 2017 or later.
    • MacBook Pro models from 2017 or later.
    • iMac Pro (all models).
    • MacBook Air models from 2018 or later.
    • Mac Pro models from 2019 or later.
    • Mac mini models from 2018 or later.

2. How do I update my Mac to Big Sur?

When a general release is available, your Mac will notify you of any updates. Click the "Install Now" button in the notification. To manually search for an update, click the Apple icon in the top-left corner of the desktop and choose System Preferences > Software Update.

3. Missing photos after macOS Ventura update: How to recover?

You can recover the missing photos after the macOS Ventura update with the following steps:

    1. Run the tool "Data Recovery Wizard for Mac" to scan and locate lost photos. 2. Recover lost images following the Ventura update using iCloud. 3. Access "Photos" > "Settings." 4. Select the "iCloud" tab. 5. Choose "iCloud Photos."

4. How to resolve the issue of macOS 13 Ventura installation failure?

You can resolve the macOS 13 Ventura installation failure by removing the Beta Profile from your system.