Is your WD My Passport for Mac not mounting on your Mac? It's a common issue that many Mac users face! Fortunately, there are some simple fixes.

Today, in this article, we will discuss some possible reasons behind the WD My Passport for Mac not mounting issue. We will also show you the solutions with relevant screenshots to guide you through.

Lastly, if you lost important data while getting rid of this error, professional data recovery software will help you quickly restore every file. So, let's get started!

WD My Passport for Mac Not Mounting: Possible Reasons

If you're unable to identify the disk format, a WD (Easystore and WD My Passport) hard drive won't mount on your Mac. When the HDD fails to mount, you won't be able to open WD My Passport for Mac and access your essential files and folders.

For instance, when you connect a WD My Passport external hard drive to Mac, the “com.apple.DiskManagement.disenter error 49244” might occur, failing to mount the external hard drive properly.

Understanding what's causing the issue will help you avoid it in the future. Here are four reasons why your WD My Passport for Mac won't mount on your MacBook:

  • ❌ Physical Damage - The WD My Passport hard drive is susceptible to damage from water exposure, overheating, dust and grime, fragmentation, or drops, which can lead to logical issues like data loss.
  • ? Virus Infection - Malicious infections such as viruses can disrupt the proper functioning of the drive, preventing it from mounting or even connecting to your Mac.
  • ⚠️ macOS Display Settings - macOS allows users to choose which devices are displayed on the desktop or in Finder. Issues like macOS Sonoma problems might also contribute to this error.
  • ⛔ Drive Not Mounted - For macOS to recognize your disk and allow you to access and write information, it must be mounted. Your WD My Passport for Mac may not be detected due to various reasons.

When your external hard drive isn't readable by your Mac, it might be due to the common mount error (69888) on macOS. Follow along with this article to resolve the issue.

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"WD My Passport Not Mounting on Mac: Comprehensive Guide"

When connected, it should mount immediately in macOS or the Mac operating system. However, if you're installing an external drive on your Mac for the first time, you may need to take some steps to access it right away. You should:

✨Quick Fix for WD My Passport Not Mounting on Mac

When your WD My Passport isn't mounting on a Mac, you can try the following solutions to fix this issue:

  • Check the Power Supply - Plug in your WD My Passport drive and wait for five minutes. When you connect it, your Mac should automatically detect and inspect the drive.
  • Inspect the USB Cable - USB cables can be problematic; try using a different cable to troubleshoot this error. Since external hard drives often use USB 3.2 Gen 1 cables, opt for one of that type if possible.
  • Examine the USB Port - You can install macOS apps on your Mac's USB ports. Occasionally, an app might freeze and incorrectly register a connected hard drive. Try another USB port to see if it resolves the mounting issue.

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After checking the three items above to ensure that power or connectivity issues aren't causing the drive not to mount, try these fixes to resolve the issue with your WD My Passport not mounting on your Mac:

?Read More: How to Format WD Passport for Mac | Free Tips

Repair 1: Recover Data from WD My Passport Not Mounting on Mac

When you come across the WD My Passport not mounting issue, the first thing that should strike you is to recover data from the unmountable hard drive on Mac.

In such situations, you can utilize the Data Recovery Wizard for Mac Pro tool to retrieve lost data from scenarios like accidental deletion or emptying the Trash. This is a powerful and trustworthy Mac data recovery solution that helps address multiple challenging data loss situations, recovering videos, documents, photos, emails, and more from Mac-based devices, including Fusion Drives, HDDs, and SSDs.

If you're reading this article, you might also be facing the issue of an unmounted external hard drive on Mac, resulting in data loss. However, with professional tools, you can recover crucial data from your non-mounting WD My Passport in just 3 steps! Check it out:

Step 1: Search for the Lost File

Connect the external hard drive to your Mac correctly. Launch the Disk Drill for Mac data recovery tool, select the external hard drive, and then click "Search for Lost Data" to look for lost or deleted files on your external device.

Note: Before data recovery, it's better to click “Disk Backup” from the left sidebar and create a backup of your external hard drive to prevent further data loss. After backing up the external hard drive, the software can recover data from the backup of the external hard drive, and you can unmount the external hard drive and use it again.

Select your external hard drive, then click “Find Lost Files.”

Step 2: Scan and locate the lost files

After the scan is complete, all file types will be displayed on the left pane. Select the file type to find the needed files from the external device.

Scanning for lost files on an external hard drive

Step 3: Preview and Recover

Preview the files, select the ones you want to restore, and click the “Recover” button. You can save your data to a local or cloud drive.

Recover Lost Files from External Hard Drive

Fix 2: Show WD My Passport in Finder Preferences

Usually, your Mac will recognize and mount the My Passport drive, but you might not notice it. To show the WD My Passport in Finder, do the following:

Step 1: Click “Finder” > “Preferences.”

Finder Preferences

Step 2: Click “External Disks” under the “Desktop” drop-down menu. This will mount the external hard drive to your Mac and display it on your desktop.

Check Finder Preferences

The solution also works for other external hard drive not showing up issues, like Maxtor external hard drive not showing up on Mac.

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Fix 3: Force Mount WD My Passport in Disk Utility

You can access the content of WD My Passport only when it's connected to your Mac. To mount the disk in Disk Utility, follow these steps:

Step 1: Open Disk Utility and see if your HDD appears in the left sidebar.

Disk Utility

If Disk Utility shows your external drive grayed out, right-click it and choose Mount to force the drive to mount.

Mounting a disk on Mac

Note: If the external drive is damaged, the Mount button will not appear.

Usually, you might fail to install HDD on MacBook due to internal hard drive issues, including lost partition table, corrupted directories, and damaged file systems.

Fix 4: Run “First Aid” to fix mount errors

Even if your WD My Passport doesn't show up on your Mac or in Finder, it may still appear in Disk Utility. First Aid is a built-in Mac utility that can check for small issues with your HDD.

When you can't mount a disk on a Mac, this is one of the best disk repair tools around. The Disk Utility app's “First Aid” feature can quickly scan and fix problems with a file system, helping many users recover from corruption issues.

Step One: Launch /Applications/Utilities/Disk Utility/, and click “Continue.”

2. Click on “WD My Passport for Mac” in the sidebar.

How to Unmount a Disk on Mac Unmount a disk in Disk Utility

Step Three: Click the “First Aid” button, and then click “Run.”

Run First Aid

If Disk Utility shows that the “WD My Passport for Mac” disk is OK or the issue is resolved, you're done.

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Fix 5: Update the disk drive to resolve WD My Passport installation errors

Is the hardware functioning correctly? If so, you may want to inspect software elements related to the disk drive. If your WD My Passport hard drive isn't working, check or update the disk driver:

Step 1: Click on the Apple icon and select App Store.

Step 2: Click “Update” to download a specific update, or click “Update All” to install all available updates.

Conclusions

By now, you would have checked all possible reasons why WD My Passport is not showing up on Mac and mounted it using the above methods. While trying the fixes, you might encounter data loss issues. In that case, don't forget to download the Data Recovery Wizard for Mac Pro tool.

Frequently Asked Questions about WD My Passport for Mac Not Mounting

Please read through the following frequently asked questions to gain a better understanding of the topic:

Why can't I install my Passport on my Mac?

If the external hard drive is completely damaged or corrupted, you might see the 'Mount' button grayed out. Hence, you cannot mount My Passport on Mac.

2. Why is my WD Passport not detected on my Mac?

The primary reason your MacBook might not be able to delete or display the WD My Passport could be that your Mac is not formatted to show external devices on the desktop. While your Mac may not configure to display the icon on the screen, it could still recognize your WD Passport.

How do I force-mount a USB drive on a Mac?

You can opt to force mount WD My Passport in Disk Utility to mount WD Passport on Mac. Refer to the steps mentioned in Fix 3 above for details.