My Windows 10 PC is not shutting down correctly, any assistance please!

"Does anyone know why the Windows 10 shutdown screen freezes after a system update? I encountered an issue where I updated Windows 10 to the latest version last week, and subsequently, the problem arose that it appears Windows 10 doesn't shut down entirely. Whenever I attempt to shut down the computer, the lights remain on. Furthermore, a new issue has surfaced recently where Windows 10 gets stuck on the shutdown screen when I click the Shut Down button in the power options. I'm forced to manually shut down the computer each time by pressing the power button. So, is there a solution to fix the issue of Windows 10 hanging on the shutdown screen and freezing? I really need assistance!"

It appears that the issue of Windows 10 shutdown hanging or getting stuck has been generating numerous complaints from Windows users. If you're experiencing this problem on your PC, don't worry. Below, you'll find recommended solutions from both tools and professionals that you can follow to fix the "Windows 10 shutdown" issue.

"Quick solution for Windows 10 freezing on the shutdown screen error"

Check power settings Please ensure that your device's power settings are correctly configured. This involves verifying the battery options, sleep mode settings, and any power-saving modes to optimize performance and efficiency. If you're experiencing issues with your device, such as unexpected shutdowns or slow performance, checking the power settings might help resolve the problem.

1. Restart your PC and go to Start > System > Power & Sleep.

2. Click on Additional power settings and verify that all the settings are correct.

修复和解决系统磁盘上的坏道,以解除Windows 10无法正常关机的问题

Download and install the partition manager software on your computer, and then follow these steps below:

Step 1. Launch tools Partition Master on your PC. Then, locate the hard drive, right-click the partition that you want to check, and choose "Advanced" > "Check File System".

Select Check Partition

Step 2. In the Check File System window, select the "Try to fix errors if found" option and click "Start".

check the pop-up instructions

Step 3. The software will start to check the file system of your partition on the disk. When it's done, click "Finish".

Finish partition check

之后,重启电脑以保持所有更改。

Manually Disable Hybrid Shutdown

1. Type: Power options in the Search bar and press "Enter".

2. Click Power Options > Choose what the power button does.

3. Click Change settings that are currently unavailable > Turn on Password protection.

4. Deselect the "Turn on fast startup (recommended)" checkbox to disable Hybrid Shutdown.

5. Click "Save changes" and close the Power Options window.

Method 1: Update Interrelated Drivers to Resolve the Windows 10 Shutdown Stuck Issue

You can attempt to update device drivers to resolve Windows 10 shutdown hanging or getting stuck issues. The tool DriverHandy can assist you in promptly identifying corrupted and outdated drivers and rectifying these issues and vulnerabilities automatically. It is compatible with all Windows users.

It's an easy-to-use tool suitable for users. Follow the steps below to update device drivers and fix the Windows 10 shutdown issue.

Step 1. Download the tool DriverHandy and open it.

Step 2. Click "Scan" to locate the corrupted device drivers.

scan the computer

Step 3. Select the drivers you wish to update and click "Update."

update the drivers

You can also try the following two methods to resolve the "Windows 10 shut down stuck" issue:

1. Uninstall and then reinstall the Intel(R) Mobile Express Chipset SATA AHCI Controller in Device Manager.

2. Download the latest version of the Intel Rapid Storage Technology (RST) driver from the Intel website and then install it.

Method 2: Stop Chrome from Running in the Background

某些应用程序和程序,如Chrome浏览器等,可能会在后台继续运行,导致Windows 10关机卡住错误,这将阻止系统正常关闭。

The best way is to prevent Chrome from running in the background:

1. Open Chrome, click on the menu and go to Settings > Show advanced settings.

2. Under the "System" heading, uncheck the box next to "Continue running background apps when Google Chrome is closed."

3. Close the settings tab.

Method 3: Manually fix the "Windows 10 shutdown stuck" error

1. Right-click the Start button and select Control Panel > Troubleshooting.

2. Choose "Fix problems with Windows Update" under "System and Security."

3. Select "Troubleshoot" as an Administrator.

4. Under System and Security, select "Run Maintenance Tasks" and then run it as an Administrator.

如果这不管用,继续进行第五步。

5. Type: Reset This PC in the Search box and press "Enter".

If this doesn't work, proceed with the following steps.

6. Right-click Start and select Run.

7. Type: msconfig and press Enter.

8. Select Services > Check Hide all Microsoft Services > Uncheck Only 3rd party programs that you installed, such as an antivirus program.

Do not uncheck services related to Intel, NVIDIA, or AMD.

9. Click Apply, then OK, and then click Restart.

10. Turn off the PC.