Windows Update Troubleshooter Not Working on Windows 10/11 [Solved Instantly]

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Windows Update is an impressive service that ensures users' computers remain up-to-date with the latest enhancements. It also distributes crucial security patches to maintain the safety and security of the system. Furthermore, it provides improved stability for device drivers and core Windows services.

However, occasionally issues such as incompatible drivers or hardware-related problems can interfere, resulting in the Windows Update not functioning issue. In such cases, the Windows Update Troubleshooter is employed. But what if this tool also fails to work?

There are several approaches to address this issue as well. This article will examine these options and guide you on how to resolve the problem of the Windows Update Troubleshooter not functioning. Let's delve straight into it.

What is the Windows Update Troubleshooter?

The Windows Update Troubleshooter is a utility designed to assist in identifying and resolving issues related to Windows updates. This tool scans your system and suggests solutions for any problems it detects. Its purpose is to rectify issues that may prevent successful Windows Updates.

Suppose you have the latest update ready for download. However, the Windows Update encounters an unknown issue. The purpose of the Troubleshooter is to identify what is hindering the update from being downloaded or installed. It could be due to:

• Poor internet connection or slow connectivity
• Hardware problems or driver issues
• Computer viruses or malware infections
• Issues with outdated or non-activated Windows

So, when the Troubleshooter is executed, it determines whether one or more of these issues are causing an obstacle. If it identifies a specific issue, it attempts to resolve it. However, there may be instances when even the Windows Update Troubleshooter fails to function. Let's explore further.

How to Run the Windows Update Troubleshooter in Windows 10/11

It's crucial to comprehend that the Windows Update Troubleshooter remains unchanged in both Windows 10 and 11. The process to access it is identical for both operating systems. Nevertheless, certain users might harbor concerns that accessing this specific tool could be challenging or complicated.

However, running the Troubleshooter is a straightforward process. All you need to do is make sure your PC is connected to the internet. If it is, and you're encountering update issues, you'll need to go to Additional Settings to run the Windows Update Troubleshooter. Here's how: 1. Click on the Start button and type "Settings" in the search bar, then open the app. 2. In the Settings window, click on "Update & Security." 3. On the left-hand side, select "Troubleshoot." 4. Scroll down until you find "Windows Update" under the "Get up and running" section. 5. Click on "Windows Update" and then click on "Run the troubleshooter." 6. Follow the on-screen instructions to complete the troubleshooting process. The Troubleshooter will automatically detect and attempt to fix any issues preventing your Windows updates from installing successfully.

Step 1. Access the "Settings" on your device. Navigate to the troubleshooting menu.

Step 2. Go to "Update & Security" > "Troubleshoot" > "Additional troubleshooters".

Step 3. Locate Windows Update. Click on it, and you'll see an option that says "Run the troubleshooter."

Step 4. Click on "Run the troubleshooter".

This will initiate the Windows Update Troubleshooter tool on your computer. It may take some time, depending on the specific issue that your Windows system might be encountering. However, after a few minutes, the results should become apparent.

This will either correct more issues or prompt you to restart your PC to apply the solution. After your PC has restarted, Microsoft advises attempting to run your updates again, as the Troubleshooter has probably resolved your problem.

Windows Update Troubleshooter Not Working on Windows 11/10 [Solved in 6 Ways]

In this section, we'll examine several methods to resolve the issue of the Windows Update Troubleshooter not functioning properly. As previously mentioned, the problem could be related to your internet connection, a straightforward driver issue, or an issue specifically with Windows.

Thus, the six solutions we will examine will address each possible cause behind this issue. Each fix will guide you through straightforward steps, so attempt to follow each one and stop at the one that resolves your problem. Let's begin.

Solution 1: Run SFC & DISM Scan

The first approach is to perform SFC and DISM scans. DISM and SFC are two command-line utilities designed to service Windows images. DISM stands for Deployment Image Servicing and Management, which is a command-line tool used for maintaining a Windows image. It enables you to install, remove, configure, and update Windows features, packages, drivers, and international settings.

SFC stands for System File Checker, which is a command-line utility used to scan and repair corrupted or missing system files in the installed version of Windows. By running the DISM (Deployment Image Servicing and Management) and SFC scans, you can: 1. Check the integrity of system files: Both tools help ensure that the critical components of your Windows installation are intact and functioning correctly. 2. Identify issues: DISM can detect potential problems with the Windows image, such as corrupted files or missing updates. 3. Repair corrupted files: SFC repairs any corrupted system files it finds by replacing them with cached copies stored on your system. 4. Restore stability: These scans can help restore the stability and functionality of your operating system if it's been affected by file corruption or other issues. 5. Maintain optimal performance: Regular use of these utilities can contribute to maintaining your system's optimal performance and preventing unexpected errors. To run these scans, open Command Prompt as an administrator and execute the following commands: 1. DISM scan: ``` DISM /Online /Cleanup-Image /RestoreHealth ``` This command checks the health of the Windows image and repairs any corruption. 2. SFC scan: ``` sfc /scannow ``` This command scans the entire system for corruption and fixes any issues found. Please note that these scans may take some time to complete, and a restart might be required after the scans finish for the changes to take effect.

1. Install new features from the Windows Features node in the DISM Graphical User Interface.
2. Uninstall unwanted or unnecessary features from the same node.
3. Enable or disable international settings from the International node in the DISM Graphical User Interface.

Hence, you need to employ either one or both of these approaches. Here's how you can proceed:

DISM command:

Step 1. Open the Command Prompt as an administrator on your computer.

Step 2. Type DISM /online /cleanup-image /ScanHealth and press Enter. Wait for the scan to finish.

Step 3. Type DISM /Online /Cleanup-image /RestoreHealth.

Step 4. Wait for the process to complete, then restart your PC.

After this step, you can attempt to run the Windows Update Troubleshooter, but it's recommended to follow it up with the SFC Command:

Step 1. Open Command Prompt as an administrator again.

Step 2. Type SFC /ScanNow and press Enter.

Step 3. Let it finish.

Following this, restart your PC and run the Troubleshooter once more. It's highly probable that your issue will be resolved after this step.

Fix 2: Clear DNS Cache

It's important to note that the Windows Update Troubleshooter relies heavily on online resources and essential files downloaded from the internet. Therefore, an active internet connection is required for it to function properly.

Therefore, it's crucial to clarify the matter by following these steps:

Step 1. On your PC, open the Command Prompt as an administrator. Type ipconfig /flushDNS.

Step 2. Wait for it to finish.

After doing this, you can try running the Windows Update Troubleshooter again. Since flushing the DNS resets your internet connection to its optimal state, it's very likely that this will resolve the issue.

Fix 3: Modify the Local Group Policy Settings

There are instances when incorrectly configured settings in the Local Group Policy Editor can prevent Windows Updates and the Update Troubleshooter from functioning properly. To resolve this issue, it is crucial to locate and modify the specific setting in question.

This setting will disable any safeguards or precautions that might be causing the Windows Update or the Troubleshooter to malfunction. Here's how you can edit it:

Step 1. Type GPEdit.msc in the Run command.

Step 2. Navigate to "Computer Configuration" > "Administrative Templates" > "Windows Components".

Step 3. Scroll down and locate "Windows Update." Next, choose "Manage updates offered from Windows Update."

Step 4. Locate and double-click "Disable Safeguards for Feature Updates."

Step 5. Under configurations, select "Enabled," then click "Apply" and "OK."

Step 6. Exit the Group Policy Editor. Restart your PC.

After completing this, restart your PC for the changes to take effect. Then, attempt to run the Troubleshooter again to check if it functions properly. If it still doesn't work, proceed to the next solution.

Fix 4: Update Windows to the Latest Version

Sometimes, the simplest and easiest solution is the most convenient. There are instances when you don't need to undertake complex procedures in Windows to resolve issues. In such cases, all that might be required is to update Windows to its latest version.

Microsoft has a reputation for releasing overnight upgrades and updates. It could be that your Windows version is simply out of date. Here's what you need to do:

Step 1. Press the Start button on your keyboard. Type "Settings" and click on the result that appears.

Step 2. Under the side panel, scroll down and click on "Windows Update."

Step 3. Click on "Check for updates".

Fix 5: Perform a System Restore

There are instances when installing software, a new driver, or any kind of update might cause issues with your PC. In such situations, it's advisable to revert to the default settings or a previous restore point where your system was functioning perfectly.

NOTICES:

Before proceeding with this method, it's advisable to create a recovery point or make a backup. This ensures that if you lose any data after the System Restore, you have a means of recovery. However, if you restore your system without a backup and accidentally lose crucial data, don't panic. You can utilize a professional data recovery tool like tools Data Recovery Wizard to retrieve your lost files.

This efficient data recovery software utility will restore any files you lose. It can even recover data from a hard drive that won't boot.

Follow these steps to perform a system restore in Windows 10 or Windows 11: 1. Press the Windows key + I to open Settings. 2. Click on 'Update & Security.' 3. In the left pane, select 'Recovery.' 4. Under the 'Reset this PC' section, click on the 'Get started' button. 5. Choose the 'Keep my files' option if you want to preserve your personal files during the restoration process. If you want a clean slate, select 'Remove everything.' 6. Follow the on-screen instructions to proceed with the reset process. You'll be asked to choose whether you want to reset from a local restore point or use an external recovery drive (if available). 7. If you opt for a local restore point, select it from the list and confirm your choice. 8. The system will then initiate the restore process, which may take some time depending on the size of your files and system configuration. 9. Once the restoration is complete, your computer will restart, and Windows will load with the settings and applications from the chosen restore point. 10. After the restart, set up your PC as prompted, and your system should be restored to its previous working state. Remember that performing a system restore may resolve issues caused by recent software installations or updates, but it won't remove viruses or malware. Make sure to have a reliable antivirus solution in place before restoring.

Step 1. Open Control Panel on Windows 10.

Step 2. In the top-right corner, search for Recovery options. Open "Recovery". Under these options, find and click on "Open System Restore".

Step 3. Once in the settings, find and click "Choose a different restore point".

Step 4. Select the restore point from a few days ago, or when your PC was working normally. Let Windows reset your PC to that point.

This will restore your PC to a restore point where the Windows Update Troubleshooter will function properly again. Therefore, ensure that you follow these steps accurately.

Fix 6: Reset Your PC

A reliable method to ensure your PC doesn't encounter any issues while running the Windows Update Troubleshooter is by utilizing the Windows Reset feature. To proceed with this, you'll need to restart your PC into a recovery environment.

Then follow the steps outlined to reset your PC. Here's how:

Step 1. Go to the Start menu and click on the Shutdown options. While holding down the Shift key on your keyboard, click on Restart.

Step 2. Before restarting, Windows will present a few options. Click on "Troubleshoot".

Step 3. Click the "Reset this PC" button.

Step 4. Then select "Keep my files".

Step 5. After entering your password, Windows will ask for confirmation one more time. Press "Reset" to confirm.

This will restore your PC to its original state and also remove any additional software. It's advisable to back up your data before proceeding with this operation.

Conclusion

Here are some of the most effective solutions if your Windows Update Troubleshooter has ceased functioning. These steps will apply a range of fixes to restore your Windows Update functionality and get it working smoothly again.

It's crucial to emphasize that some of these methods might result in losing your files. Therefore, it's essential to employ a professional tool like tools Data Recovery Wizard to efficiently and promptly retrieve your files.

Windows Update Troubleshooter Frequently Asked Questions

If you have any further queries, you will find their answers here.

1. Why isn't the Troubleshooter functioning on Windows 10?

As previously mentioned in this article, the issue could be due to poor internet connectivity or a hardware problem. If neither of these is the cause, you simply need to reset your PC to ensure that your operating system is functioning normally again.

2. How do I run the Windows Update Troubleshooter? To run the Windows Update Troubleshooter, follow these steps: 1. Press the Windows key + I on your keyboard to open Settings. 2. Click on "Update & Security" from the list of options. 3. In the left pane, select "Troubleshoot." 4. Scroll down and click on "Windows Update" under the "Get up and running" section. 5. Click on "Run the troubleshooter" button. 6. Follow the on-screen instructions to complete the troubleshooting process. 7. Once finished, restart your computer and check if the issue with Windows Update has been resolved. If you encounter any issues during these steps or need further assistance, don't hesitate to ask.

Here's the full procedure to run the Windows Update Troubleshooter in Windows 10 and 11: 1. **Access the Settings App**: First, click on the Start button, represented by the Windows logo, located in the bottom left corner of your screen. From there, select the gear icon to open the Settings app. 2. **Select Update & Security**: In the Settings window, navigate to the left panel and click on "Update & Security." This option will allow you to manage updates and troubleshoot any related issues. 3. **Choose Troubleshoot**: On the right side of the Update & Security window, locate and click on the "Troubleshoot" option. This section contains various troubleshooting tools for different aspects of your system. 4. **Find Windows Update**: Under the "Get up and running" section, scroll down until you find "Windows Update." Click on "Windows Update" to access the troubleshooter for this specific feature. 5. **Run the Troubleshooter**: Once you've selected Windows Update, click on the "Run the troubleshooter" button. This will initiate the diagnostic process, which will automatically detect and fix any issues preventing Windows Updates from installing properly. 6. **Follow the Instructions**: Follow any on-screen prompts or instructions provided during the troubleshooting process. You may need to grant permission for the troubleshooter to make changes to your system. 7. **Review Results**: After the troubleshooter completes its scan, it will display a summary of any issues found and the actions taken to resolve them. Read through these results to understand if the problem has been fixed. 8. **Restart Your PC (if necessary)**: If the troubleshooter suggests a restart, save any open work and then restart your computer to apply the changes made. 9. **Check for Updates Again**: Following the restart, go back to "Update & Security" and click on "Check for updates" to see if the issue has been resolved, and Windows can now download and install updates successfully. By following these steps, you should be able to run the Windows Update Troubleshooter effectively in both Windows 10 and 11.

Step 1: Click "Start," navigate to "Settings," and select "Update & Security."

Step 2: Click on "Troubleshoot" and then choose "Additional troubleshooters."

Step 3: Click on "Windows Update" and then "Run the troubleshooter".

3. What should I do if the Windows Update Troubleshooter isn't working?

We explored six different fixes, and all of them are known to work as a viable option to get the Windows Update Troubleshooter up and running again.

1. Fix 1: Run SFC & DISM Scan
2. Fix 2: Clear DNS Cache
3. Fix 3: Modify Local Group Policy settings
4. Fix 4: Update Windows to the latest version
5. Fix 5: Perform a System Restore
6. Fix 6: Reset the PC

4. How do I fix a corrupted Windows 10 Update? If you encounter a corrupted Windows 10 update, follow these steps to address the issue: 1. **Restart your PC**: Sometimes, a simple restart can resolve temporary issues during an update process. 2. **Run Windows Update Troubleshooter**: - Click on the Start button, then Settings (the gear icon). - Go to Update & Security > Troubleshoot. - Under 'Get up and running,' click on 'Windows Update' and then 'Run the troubleshooter.' - Follow the on-screen instructions to complete the process. 3. **Use System Restore**: - Press the Windows key + X and select 'System'. - Click on 'Recovery' and then 'Open System Restore.' - Follow the wizard to choose a restore point before the problematic update. 4. **Perform a Clean Boot**: This helps identify if any third-party apps are causing the issue. - Press the Windows key + R, type 'msconfig' in the Run dialog box, and hit Enter. - Go to the 'Services' tab, check 'Hide all Microsoft services,' and click 'Disable all.' - Proceed to the 'Startup' tab, click 'Open Task Manager,' and disable all startup items. - Restart your PC and try updating again. 5. **Reset Windows 10**: - Go to Settings > Update & Security > Recovery. - Under 'Reset this PC,' click 'Get started.' - Choose either 'Keep my files' or 'Remove everything' depending on your preference. - Follow the prompts to reset Windows 10, which will likely fix the corrupted update. 6. **Check for Disk Errors**: - Press the Windows key + X and select 'Command Prompt (Admin).' - Type 'chkdsk /f /r C:' and press Enter (replace 'C:' with your system drive if different). - Schedule the disk check for the next boot, and restart your PC. 7. **Download and Install the Update Manually**: - Visit the Microsoft Update Catalog website (https://www.catalog.update.microsoft.com/). - Search for the specific update you're having issues with. - Download the update and install it manually. Remember to back up your important data before attempting any major troubleshooting steps. If all else fails, consider seeking professional assistance or contacting Microsoft Support.

The simplest method is to use System Restore and revert your PC to a previous System Restore point prior to the Windows update. If that doesn't resolve the issue, you can reset your PC, which allows you to reinstall Windows without losing your files. However, please note that this process will remove all installed software and drivers.