Fixed: Xbox One Not Reading Disc [2024 Comprehensive Guide]

Are you facing problems with your Xbox One not being able to read discs? The error code 0x80820003 typically surfaces in such situations. When your Xbox One fails to read the disc, it prevents your game from being recognized and played. Fear not, Tools has a comprehensive troubleshooting guide just for you.

注意: 本文适用于Xbox One系列的所有产品，包括Xbox One无法读取光盘和Xbox One X无法读取光盘的问题。这也可作为Xbox Series的参考。

How to Solve the Issue of Xbox One Not Reading discs

The Xbox One not reading disc issue signifies that your game disc is unplayable, and the console fails to recognize it. This section will provide some effective solutions to rectify the Xbox One disc reading error.

Option 1. Swift Solution:

1. Inspect the disc and the console for any damage:

Inspect both sides of the hard disk for any scratches, stains, cracks, or chips, and listen for any unusual noises coming from the disc. Examine the device for any signs of liquid spills, dirt accumulation, or dents.

2. Clean the components:

• Preparation: a microfiber cloth, a soft brush, a can of compressed air, and a bottle of external-use alcohol.
• Utilize the microfiber cloth to gently wipe the vicinity of the disc drive, removing any dirt. Next, use a soft-bristled brush to delicately clean around the opening or吹拂灰尘 away with a can of compressed air.

3. Test the disc for problems:

Insert a different game disc into your Xbox One to determine if the issue lies with the Xbox One console itself. Also, test the original disc on another console to see if it plays correctly.

4. Change the orientation of the Xbox

The console isn't designed to be used vertically. Place the console horizontally on a stable, flat surface. Alternatively, you can set the Xbox One console at an angle.

If those options don't work, go ahead and try the other step-by-step guides, and if you liked this tutorial, click the buttons and share it with others who might need it.

Option 2: Change Power Mode

Try altering the power mode and rebooting the console to check if the game disc is detected. Here's a straightforward step-by-step guide:

Step 1. Press and hold the Xbox button, and then select System > Settings > Power & startup.

Step 2. Continue under Power & Startup and select Energy-saving.

Step 3. Press the Xbox button and perform a hard reset. Power down the host computer and continue to boot it up.

Step 4. Re-insert the CD-ROM to see if the issue is resolved.

Option 3: Clear Persistent Storage

Some users have reported that clearing persistent storage can resolve the issue. You can attempt the following steps:

Step 1. Go to Devices & Apps > Blu-ray > Persistent Storage on your Xbox One settings.

Step 2. Choose the Clear Persistent Storage option and then restart the console.

Option 4. Reset the Xbox OS

If the above methods fail to resolve the issue of Xbox One not reading discs, you can reset the Xbox One operating system. You have the option to not erase your games and apps. Here's a quick step-by-step guide:

Step 1. Press the Xbox button on the home screen to open the guide.

Step 2. Go to Settings > All Settings > System > Console Information and Updates > Reset Console.

Step 3. If you want to keep your data, on the Reset Console screen, select the Reset and keep my games and apps option.

If this option doesn't help resolve the issue of the console not reading the CD, it might be a hardware problem.

Option 5. Replace the hardware

If there is an issue with the hardware, you have the option to replace it.

You'll need to acquire a spare disc reader, extract the laser lens and the rotary motor from it, and subsequently substitute the malfunctioning components in your console with these parts.

If it doesn't work, you can reach out to the Xbox One support team for assistance.

If you'd like to replace the hard drive of your Xbox, you can refer to the instructions by clicking on the link below.

How to Upgrade Xbox One SSD

Looking to upgrade your Xbox One's hard drive to an SSD? This article will guide you through the process of upgrading to an SSD without losing data or needing to reinstall.

Why Isn't My Xbox One Reading the Disc?

Xbox One not reading discs indicates that the console is unable to recognize your games. This issue has been frequently reported by users on various forums. Here's a typical scenario:

Various things can cause this problem:

• Excessive Dust: Too much dust accumulates inside the console or on the Xbox One laser lens.
• Disc Failure: A piercing noise indicates a damaged disc. Scratches or cracks on the disc can also cause the Xbox One to fail in reading the disc error.
• Drive Failure: If the levers, rollers, and screws within the optical disk drive are damaged, both Xbox consoles will function improperly.
• Incorrect settings: Incorrect Xbox power settings might interfere with the optical disk drive, possibly preventing some consoles from reading discs or detecting when a disc is inserted.

When encountering any of these issues, don't panic; instead, you can refer to the solutions offered in this article for a swift resolution. If the disc has a severe problem, it might be necessary to seek professional assistance for repair.

Those are the fixes for the Xbox One hard drive not reading discs issue. If you encounter any errors related to an Xbox external hard drive not working, you can click on the link below to explore further.

How to Fix Xbox External Hard Drive Not Working [Complete Guide for 2024]

When encountering hard drive problems, you'll need to address it on your PC. If it's specifically an Xbox issue, you can resolve it directly on the Xbox console. We'll provide a comprehensive step-by-step guide below.

Conclusion

We hope this comprehensive guide assists you in resolving the Xbox One disc reading error. When encountering this issue, remain calm. Before altering power settings, attempting an Xbox One system reset, or exploring other solutions, ensure that the disc and console are not damaged.

As a game enthusiast, you might also be interested in the following topics:

Frequently Asked Questions About Xbox One Not Reading Disc

This section will address additional frequently asked questions about the Xbox One not reading discs. Continue reading to alleviate your concerns.

1. How can I tell if my Xbox One is damaged?

You can inspect the Xbox One disc for damage by examining the back of the game disc. If you notice scratches, chips, or any other visible damage, this indicates that the laser may refract improperly, rendering the disc unplayable. Consequently, your console will be unable to read the disc.

If there's no visible damage on the disc's exterior, it's also possible that the disc drive itself is causing the Xbox One to be unable to read the disc.

2. How do I clean the Xbox One disc reader?

You'll need to use a professional cleaning tool to clean the Xbox One disc reader. To remove any dirt, hair, or debris, gently wipe the area around the disc drive using a microfiber cloth.

To dislodge any hard-to-reach particles, use a soft-bristled brush to clean around the opening or gently employ a can of compressed air.

3. Why isn't my Xbox One reading the disc and making noise?

If your Xbox One disc is emitting unusual sounds, it might indicate that the Xbox One's disc drive is worn out due to loose gears. This issue will hinder the console from reading the disc properly.