How to Resolve the "Hard Drive Full" Issue with Battle Net

When attempting to download a new game through Battle.net, have you encountered the error code BLZBNTBTS0000000C?

Battle.net is a gaming platform developed by Blizzard. It connects directly to the internet, providing an excellent competitive environment for gamers worldwide. Due to its distinctive platform operating mode, games downloaded via the Battle.net platform are saved and run in a default location. As users continue to download or update games, the hard drive space on the user's computer may become insufficient, resulting in the pop-up warning message: "Your Hard Drive Is Full".

Read on, and you'll discover the simplest solution to the Battle.net file issue.

How to Address the Issue of Insufficient Hard Drive Space

If you don't properly perform disk partitioning before downloading Battle.net, you might encounter the issue of insufficient disk space. When Battle.net alerts you that Your hard drive is full, we recommend the following 3 methods to address the problem of inadequate hard drive space:

• Installing the Game on Another Hard Drive
• Freeing Up Hard Drive Space
• Running ScanDisk and Defragmentation on the Hard Drive

Now let's check them out.

Using Another Hard Drive to Install the Game

The most straightforward solution to the issue of insufficient disk space is to download and install the game on another hard drive that has ample storage capacity. We recommend using an external hard drive for this purpose, as it can accommodate more game data without taking up valuable space on your computer, thus preserving its operating speed. However, before utilizing the external hard drive, it's advisable to format the external hard drive to guarantee the security of your data.

Upon preparing the new hard drive, follow these steps to change Battle.net's default game installation path:

Step 1. Open Battle.net and click on any game icon to open its respective game page.

Step 2. Click on the gear icon located next to the "Play" button and choose "Game Settings."

Step 3. Click on the "Downloads" button in the left-hand menu bar

Step 4. Select the "Change" button to open the File Explorer

Step 5. At this point, you can select a folder on another hard drive as the new default location for game installations.

Free Up Hard Drive Space

If you don't have an extra disk to store game files and don't intend to buy external storage devices, you can consider uninstalling unused programs or unnecessary files to free up hard drive space to make room for more game data.

Here are the steps to uninstall programs on Windows 10: 1. Click on the Start button, typically represented by the Windows logo in the bottom-left corner of your screen. 2. From the Start menu, select the Settings icon, which looks like a gear. 3. In the Settings window, click on Apps or Apps & Features. This will open the Apps section where you can manage your installed applications. 4. On the Apps or Apps & Features page, you'll see a list of all the installed programs on your computer. Scroll through the list to find the program you want to uninstall. 5. Once you've found the program, click on it to select it. You might see additional information about the app, such as its size and when it was last updated. 6. Click on the Uninstall button that appears below the app's name. A confirmation prompt may appear, asking you to confirm the uninstallation. 7. Follow any additional prompts that appear during the uninstall process. Some programs might require a restart of your computer to complete the uninstallation. 8. After the program is uninstalled, you may be returned to the Apps list. You can verify that the program has been removed by checking if it's still present in the list. That's it! The program should now be uninstalled from your Windows 10 system.

Step 1. Type "Remove" in the search bar of Windows 10

Step 2. Open the "Add or Remove Programs"

Step 3. Locate any unused programs here and click the button to uninstall them.

Deleting unnecessary files is much simpler than uninstalling a program. Just open File Explorer, locate the file on your hard drive, and right-click to delete it.

ScanDisk and Defrag on Hard Drive Performing a ScanDisk and Defragmentation on your hard drive can help optimize its performance and ensure data integrity. Here's how to do it: 1. **ScanDisk (chkdsk)**: - Press the `Windows key + X` to open the Quick Link menu, then click on "Command Prompt (Admin)" or search for "cmd" in the Start menu, right-click on "Command Prompt," and select "Run as administrator." - Type `chkdsk /f /r C:` (replace `C:` with the drive letter of the hard drive you want to scan) and press Enter. This command will check for errors and attempt to fix them. - You might receive a message that the disk is in use. In this case, type `Y` and press Enter to schedule the scan for the next system restart. 2. **Defragmentation (Defrag)**: - Windows 8 and later versions have a built-in tool called "Defragment and Optimize Drives." To access it: - Press the `Windows key + X` and click on "Control Panel." - In the Control Panel, search for "Defragment" and click on "Defragment and Optimize Drives." - Select the hard drive you want to defragment and click "Optimize" or "Defragment." - The process may take some time, depending on the size of your hard drive and the level of fragmentation. For older versions of Windows (Windows 7 and earlier): - Press the `Windows key + R` to open the Run dialog box, type `defrag` and press Enter. - In the Defragmentation tool, select the hard drive you want to defragment and click "Defragment disk." Remember that these processes can take a while, especially if your hard drive is large or contains a lot of files. It's recommended to perform them when you won't be using the computer for an extended period.

Over time, files may become scattered across your disk, leading to a lack of available disk space. Additionally, it can become challenging to locate them manually. We recommend running a disk scan and defragmentation program to repair bad sectors.

Step 1. Open Windows File Explorer

Step 2. Right-click the hard drive you wish to examine and choose "Properties."

Step 3. In the pop-up window, choose the Tools option and then click the "Check" button.

Step 4. Next, the Error Checking window will appear, and you should click on "Scan drive."

Tip: The scanning time will depend on the size of the hard disk. Upon completion, Windows will fix the drive error when you restart your computer.

Step 5. Type 'Defragment and Optimize Drives' in the Windows search bar and open the program.

Step 6. You will see a notification if your drive is fragmented. Click "Analyze" to check the current status

Step 7. Click the "Defragment" button if the drive is more than 10% fragmented

These operations can assist you in organizing your disk space and speeding up your computer, ultimately enhancing your gaming experience.

What to Do When Battle.Net Still Says Hard Drive Is Full

When you make sure there's sufficient hard drive space for downloading new games, you might still encounter a message from Battle.net stating that Your hard drive is full. In such instances, you should verify the C drive space. As per the program's requirements, Battle.net necessitates creating files on the C drive, which affects its ability to function properly. Hence, if the C drive is full, Battle.net will block you from installing the game normally, regardless of the ample space on the hard drive designated for downloading the game.

If you're certain that the issue is due to insufficient space on the C drive, you can tidy it up following the aforementioned three methods to free up adequate space, and then attempt to download or install the game again.

How to Backup Battle.net Files

Due to certain operational mechanisms of the Blizzard platform, during game downloads, updates, or system upgrades, the local files saved by Battle.net may become corrupted or vanish. To ensure seamless game execution, we recommend utilizing an offline backup utility to safeguard your game file data. Among these, Todo Backup Home stands as a leading professional backup software solution.

Tools Todo Backup Home is highly suitable for backing up and restoring Battle.net files. It enables you to create a scheduled backup task and customize automatic backup plans based on your preferred backup frequency and mode. Additionally, Tools Todo Backup Home offers users 250 GB of free cloud storage space, alleviating the strain on your computer's hard drive.

Conclusion

With the guidance of this article, if Battle.net alerts you once more that your hard disk space is full, you can effortlessly resolve the issue through three straightforward methods. However, before proceeding, it's advisable to use the Todo Backup Home tool to backup your game files to safeguard against any potential risks.

Frequently Asked Questions

How do I resolve issues with Battle.net not downloading games?

Here are some solutions to address the issue of Battle.net not downloading games: 1. **Verify Internet Connection**: Ensure that your internet connection is stable and fast enough for game downloads. Try restarting your router or connecting to a different network. 2. **Update Battle.net Client**: Make sure you have the latest version of the Battle.net client. Go to "Help" > "Check for Updates" within the app to update if necessary. 3. **Clear Cache and Cookies**: Delete the Battle.net cache and cookies to resolve any potential issues. Close the client, locate the Battle.net cache folder (usually in %AppData%\Battle.net or ~/Library/Caches/Battle.net), and delete its contents. 4. **Run Battle.net as Administrator**: Right-click on the Battle.net shortcut and select "Run as administrator" to ensure it has proper permissions. 5. **Disable Antivirus/Firewall**: Temporarily disable your antivirus software or firewall to check if they are blocking the download. Remember to re-enable them after the download. 6. **Manually Download the Game Files**: Visit Battle.net's official website and download the installer manually. Then, run the installer to initiate the download process. 7. **Verify Game Files**: If the game is already installed, use the Battle.net client's "Scan and Repair" feature to verify the game files' integrity. 8. **Reinstall Battle.net**: Uninstall the Battle.net client completely, restart your computer, and reinstall it from the official website. 9. **Contact Support**: If none of the above steps work, reach out to Battle.net support for further assistance. They can provide personalized help based on your specific issue. Remember to restart your computer between each step to refresh system settings.

Method 1: Restart your PC

Method 2: Using a wired internet connection

Method 3: Disable third-party plugins or antivirus software

Method 4: Redownload and reinstall the Battle.net client

How do I remove all Battle.net files?

You can delete all Battle.net files by following these steps:

Step 1: Terminate the Battle.net process

Step 2: Navigate to the Battle.net directory

Step 3: Press the Windows + R keys and type C:\ProgramData\ into the Run dialog box.

Step 4. Press the Enter key, and now you can proceed to delete all Battle.net files.