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Tools Aid Ju-Chin Tsai in Recovering Data from Raw Drive

When Ju-Chin Tsai initially approached us for help, he was grappling with the challenge of retrieving crucial lost files for his company. He found himself unable to access the hard drive of the laptop within his organization, consistently encountering an "access denied" message whenever he tried.

Our data recovery specialist, Frank, connected to Mr. Tsai's computer and promptly verified that the hard drive he wished to recover had turned to RAW. This kind of issue is generally triggered by file system corruption.

In most cases, a data recovery tool can indeed retrieve files from a RAW hard drive. However, Mr. Tsai revealed that the majority of the files he managed to recover were corrupted. Upon delving deeper into the issue, Frank learned that when the drive shifted to RAW, an engineer in Mr. Tsai's office inadvertently executed a chkdsk command, which ended up severely damaging the file system of the drive.

Frank explained the scenario to Mr. Tsai, assuring him that we could rectify the corrupted file system on the hard drive manually. Mr. Tsai was initially apprehensive about the recovery of the file directory; however, upon receiving an affirmative response from our engineer regarding its retrieval, he consented to our service for a comprehensive recovery and修复 of his hard drive.

We then established several remote connections with Mr. Tsai to retrieve both the files and the file directory on the hard drive. After five days of effort, we successfully recovered the majority of the files on the hard drive, complete with their contents and directory structure.

Mr. Tsai was highly satisfied with the outcome. In a gratitude-filled email, he wrote, "Thanks to the support of the tools, my work could be completed seamlessly. I have utmost faith in the timely effectiveness and security provided by these tools. Sending the hard drive out for repair wouldn't have made this possible."