"Data Recovery Wizard tool encounters crashes, hangs, freezing issues, or becomes unresponsive"

According to the tech support team of Tools Data Recovery Wizard, we've identified some common issues that you might encounter when using Tools Data Recovery Wizard to scan and recover lost data.

And if you're facing one of the issues listed below, don't panic:

    1. The Data Recovery Wizard tool stops functioning abruptly, experiencing crashes. 2. The Data Recovery Wizard tool becomes unresponsive, hanging, freezing, or getting stuck during the data scanning process. 3. The Data Recovery Wizard appears to be non-functional, showing no response. 4. The Data Recovery Wizard encounters a memory issue and requires closure.

To save your time and effort, you can simply follow the solutions and tips provided here to address the issues you're currently experiencing.

Resolve issue of Data Recovery Wizard hanging, freezing, or getting stuck

If you encounter issues where the data recovery software gets stuck or freezes during the scanning process on your PC, don't worry. Here's what you should do:

Method 1: Follow the correct steps to recover data (stuck or hanging during scanning)

At times, the Data Recovery Wizard might indeed operate at a significantly slower pace while scanning a large storage device with enormous data. However, this is not a state of being stuck or frozen.

Ensure that you are following the correct data recovery process and wait patiently.

    Use a genuine version of the tool Data Recovery Wizard.

  • 2. Do not pause or stop the scanning process
  • 3. Follow the proper steps to scan and recover data:

Step 1. Choose a location and begin scanning

Launch the tool Data Recovery Wizard and choose the partition where you lost data. Then, click "Scan".

select a location to scan
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Step 2. Filter and preview files This step involves selecting and reviewing specific files from the available options. You might use filters to narrow down the list based on criteria such as file type, date, size, or content. Once you've applied the filters, you can preview the files to ensure they are the ones you need before proceeding with any further actions, like opening, editing, or sharing them.

Utilize the file format filter located in the top-left or upper-right corner to locate the files you require. Once you've found them, you can either click the "Preview" button or double-click on a file to preview its contents.

Select files to recover

Step 3. Recover Lost Data or Files

Click the checkbox next to the file and click "Recover" to restore the lost data to a secure location.

Recover lost data

Method 2: Resolve "Data Recovery Wizard hangs or not responding" error

Step 1: Check if the Data Recovery tool hangs or crashes during the scan

    1. 1. Verify if the scanning process is functioning correctly in the Data Recovery Wizard tool.
    2. 2. Click the Pause button if the scanning process has been paused.

Step 2: If the Tools Data Recovery Wizard hangs, becomes stuck, or is unresponsive, fix the error using Task Manager:

    1. Press "Ctrl + Alt + Delete" keys to open Task Manager. 2. Locate DRWUI.exe or 'Data Recovery Wizard' in Task Manager and observe if the Memory usage is fluctuating.

Fix tools Data Recovery Wizard hangs error.

If the Memory is changing, it indicates that the Data Recovery Wizard is functioning normally and is not stuck or frozen. All you need to do is wait patiently.

If the Memory displays as 0%, with no changes, select the Tools tab, then Data Recovery Wizard, and click "End Task" to resolve the error.

  • 3. Close any other running applications, including antivirus and firewall software. This will help speed up the search process.

Step 3: Re-launch the Data Recovery Wizard to scan and find your lost data again.

Method 3: Troubleshoot Tools Data Recovery Scan Stuck or Freezing Error

Step 1: Disable RAW files that freeze Tools Data Recovery Wizard during scanning

    1. Locate the Config.dat file in the installation path of the Tools Data Recovery Wizard.

Troubleshoot tools Data Recovery Wizard freezing error.

    Open the file with Windows Notepad, and change the parameter from 1 to 0 in the ScanRaw line.

Step 2: Clean the virus and replace devices with bad sectors that freeze Data Recovery Wizard.

Step 3: Relaunch the tool – Data Recovery Wizard and re-scan the device to find the lost data.

Tips to Prevent Data Recovery Wizard from Crashing or Stopping Working 1. Keep the software updated: Always ensure that you have the latest version of the Data Recovery Wizard installed. Developers often release updates to fix bugs and improve stability. 2. Close other running programs: Before using the recovery tool, close all unnecessary applications running in the background to free up system resources and minimize potential conflicts. 3. Check system requirements: Ensure your computer meets the minimum hardware and software requirements for the Data Recovery Wizard. An outdated operating system or insufficient RAM can cause issues. 4. Run as administrator: Right-click on the program's shortcut and select "Run as administrator" to ensure the tool has full access to system resources. 5. Scan in safe mode: If the program is crashing during normal operation, try booting your computer in safe mode and then run the recovery process. 6. Disable antivirus temporarily: Some antivirus software may interfere with the recovery tool. Temporarily disable it while using the Data Recovery Wizard, but remember to re-enable it later. 7. Use a different drive for storage: When saving recovered files, avoid using the same drive where data loss occurred. Choose another healthy disk to prevent further corruption or conflicts. 8. Check for malware: Perform a malware scan on your system to ensure that no malicious software is causing the issue. 9. Contact support: If the problem persists, reach out to the software's technical support team for assistance. They may provide specific troubleshooting steps or an updated version to resolve the issue. 10. Perform a clean installation: Uninstall the Data Recovery Wizard, restart your computer, and reinstall it from the official source. This can help eliminate any corrupted files or leftover components causing the crashes.

Here are some practical tips to prevent the Data Recovery Wizard from getting stuck, hanging, or freezing errors. These steps will ensure a smooth, efficient, and secure data recovery process on your PC, hard drive, external hard drive, USB, SD card, or other storage devices: 1. **Update the Software**: Make sure you have the latest version of the Data Recovery Wizard software to benefit from bug fixes and performance improvements. 2. **Scan Smaller Segments**: Instead of scanning the entire storage device, try dividing it into smaller sections and recover data from each segment individually. 3. **Disconnect Other Devices**: If you're using an external storage device, disconnect all other connected devices to minimize system resources competition. 4. **Close Unnecessary Programs**: Close background applications and processes that might be consuming system resources, allowing the recovery tool to run more efficiently. 5. **Perform a Safe Mode Boot**: If the issue persists, restart your computer in Safe Mode and then run the Data Recovery Wizard. This will minimize the number of running programs and drivers that could interfere with the recovery process. 6. **Check Device Connections**: Ensure that the storage device is properly connected and not loose, as this can cause communication issues with the software. 7. **Use a Different Computer**: If the problem continues, try using the Data Recovery Wizard on another computer to rule out any hardware-specific issues. 8. **Disk Utility Check**: Before starting the recovery process, use your operating system's built-in disk utility (e.g., chkdsk for Windows or Disk Utility for macOS) to check the storage device for any logical errors. 9. **Temporarily Disable Antivirus**: Some antivirus software may interfere with the recovery process. Temporarily disable it, but remember to re-enable it after the recovery is complete. 10. **Contact Customer Support**: If none of these tips help, reach out to the Data Recovery Wizard's customer support team for professional assistance. By following these guidelines, you can minimize the chances of encountering issues during the data recovery process and ensure a more successful outcome.

1. Cease using cracked versions of Data Recovery Wizard, opt for the genuine edition.

If you used the cracked or non-official version of tools Data Recovery Wizard, it's inevitable to encounter software crashes or functionality issues when attempting to restore lost data.

Using cracked installation packages or unauthorized activation codes may result in severe software crashes, data loss, or even system failure errors.

Thus, your first step should be to abandon cracked utilities like Data Recovery Wizard and install an official version instead.

2. Clean up viruses, remove malware

Bad sectors and viruses or malware may prevent you from using Data Recovery Wizard. The scanning process may even suspend, giving you the impression that this data recovery software is unresponsive or stuck.

Therefore, it's advisable to use virus cleaner software to regularly scan and remove viruses and malware. Additionally, it's recommended to upgrade devices with bad sectors to a more secure storage option.