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Practical Solutions Step-by-step Troubleshooting
Fix 1. Grant Camera Permission Navigate to Windows Settings and permit camera access. Click the Windows Start button > Settings. Type webcam...Complete Steps
Fix 2. Update Laptop Camera Driver Press Windows + X and choose Device Manager. Navigate to Imaging Devices and click it. Right-click on the driver...Complete Steps
Fix 3. Run Troubleshooter Enter Control Panel in the search bar and click to initiate. Scroll down the page and select Troubleshooting...Complete Steps
Fix 4. Revert Camera Driver Search for Device Manager and open it. Click on the Imaging device. Your webcam should appear...Complete Steps
Additional Effective Solutions Uninstall and reinstall the camera driver via Device Manager; disable camera privacy settings...Complete Steps

"My camera has malfunctioned and I'm unable to uninstall and reinstall it... It doesn't appear in the list of devices in my Device Manager settings. I'd be grateful if someone could resolve this issue for me without the need to purchase a new laptop... please assist."

Due to certain reasons, your camera has become non-functional when you require it for tasks. Frustrating, isn't it? Now is the time to troubleshoot your computer. Let's join together to learn how to resolve the issue of the camera not working or being undetected on your laptop.

Solution 1 - Grant Camera Permission (Windows Settings)

One common reason for "Why is my camera not working on my laptop" is that you might have restricted the camera access yourself. To resolve this, go to Windows Settings and grant camera permission.

Step 1. Click on Windows Start and then Settings.

Step 2. Type webcam in the search bar.

Step 3. Select Camera privacy settings.

webcam privacy settings

Step 4. Ensure that "Allow apps to access your camera" is enabled, or select specific apps to access your camera.

webcam privacy settings 2

Solution 2 - Update Laptop Camera Driver (Device Manager)

Step 1. Press Windows + X and select Device Manager.

Step 2. Move to Imaging Devices and click on it.

Step 3. Right-click on the laptop camera driver.

Step 4. Select Update Driver.

Step 5. Choose "Search automatically for updated driver software" > "Select Let me pick from a list of device drivers on my computer".

Update Driver

Step 6. Select USB Video Device.

Step 7. Restart your PC.

Solution 3 - Perform Troubleshooting (Control Panel)

Step 1. Type Control Panel in the search bar and click to open it.

Step 2. Scroll down the page and select Troubleshooting.

Step 3. Click View all on the left panel.

view all

Step 4. Choose Hardware and Devices.

Step 5. Click Next.

hardwire and devices

故障排除会检测任何常见的或严重的问题与硬件。

Solution 4 - Rollback Camera Driver (Device Manager)

Step 1. Type Device Manager in the search bar, and click on it to open.

Step 2. Click on the Imaging device. Your webcam should appear under this category.

Step 3. Right-click it and select Properties.

properties

Step 4. Go to the Driver tab, click Roll Back Driver, and then click OK. (If Roll Back Driver is not available, try the alternative method in the next section. If it is available, proceed.)

roll back driver

Step 5. Next, the Driver Package Rollback window appears, listing several reasons for "why you are rolling back." Select the answer that best fits your situation.

Step 6. Click Yes and restart your computer.

Solution 5 - Uninstall and Reinstall the Camera Driver (Device Manager)

Step 1. Press Windows + X, and then choose Device Manager.

Step 2. Scroll down and expand Imaging devices, right-click on the webcam driver, and select Uninstall device.

uninstall

Step 3. Next, you'll see the "Uninstall Device" window. Check the box for Delete the driver software for this device, then click on Uninstall.

Step 4. Click the Action tab and select Scan for hardware changes.

Step 5: The computer will reinstall your camera driver. You can then verify if the camera is functioning correctly.

Solution 6 - Disable Camera Protection (Antivirus Software)

Typically, most antivirus software includes privacy settings that restrict certain applications' access to the camera. You can modify the camera protection settings to address the issue of the Camera not functioning properly.

Step 1. Open your antivirus software.

Step 2. Locate your "Privacy Protection."

Step 3. Disable the camera protection. As shown in the picture:

antivirus camera protection

Solution 7 - Disable the App Using the Camera

"The issue of your camera not working might be due to the webcam being in use by another program."

Step 1. Type Task Manager in the search bar, and click to open it.

Step 2. Select the Startup tab, and identify the process that is using the webcam.

Step 3. Right-click the process and select disable.

App with camera disabled

Solution 8 - Reset Your Camera Apps (Windows Settings)

If the above seven methods fail to resolve the "Camera not working" issue, you can try resetting the camera app. This will cause your computer to reinstall the app and revert its settings to their defaults.

Step 1. Click on Settings > Apps > Apps & Features > Camera

Step 2. Scroll down to locate the Camera app or search for "Camera" in the search bar.

Step 3. Click on Camera and select Advanced options.

Step 4. Select Reset.

reset camera

Why Isn't My Camera Working on My Laptop?

    • Your camera permission has not been granted to the running applications.
    • Your webcam driver is outdated.
    • Your antivirus software is blocking the camera function for privacy safeguard.
    • Your camera application is being utilized by another unidentified program.
    • ......

Find Your Answer Here! Available on Top-Rated Laptop Models!

Regardless of the laptop you're currently using, be it Lenovo, HP, ASUS, Dell, or any other brand, you can employ the eight methods outlined in the article to address the issue of the camera not functioning.

If you encounter any technical issues with our product, please send an email to support@tools.com or contact our technical support team through online chat.