How to Solve the WHEA Uncorrectable Error in Windows 10/11

The "Windows 10 WHEA Uncorrectable Error" is a stop code that appears during a blue screen crash. It is typically caused by a failing hard drive, faulty memory, incorrectly installed CPU, or other hardware issues. Follow the quick pathway to resolve the WHEA uncorrectable error: 1. **Check Hardware Connections**: Ensure all components, especially the CPU, are properly seated in their sockets. 2. **Memory Diagnostic Tool**: Run the built-in Windows Memory Diagnostic to check for memory errors. 3. **Update Drivers**: Update your drivers, particularly storage and motherboard drivers, to the latest versions. 4. **Hard Drive Test**: Perform a comprehensive hard drive test using manufacturer's diagnostic tools or Windows' built-in CHKDSK utility. 5. **System File Checker (SFC) Scan**: Run an SFC scan to repair corrupted system files. 6. **Disabling C-states in BIOS**: Enter your BIOS and disable C-states, which can cause stability issues. 7. **Rollback Updates**: If the error occurred after a Windows update, consider rolling back to the previous version. 8. **Clean Boot**: Perform a clean boot to isolate any conflicting software or services. 9. **Hardware Replacement**: If all else fails, you might need to replace the faulty hardware (e.g., hard drive or RAM). 10. **Professional Assistance**: If the issue persists, consult a professional technician or contact Microsoft Support for further assistance. Remember to create a system restore point or backup your data before making significant changes to your system.

Translate into English

Workable Solutions Step-by-step Troubleshooting
Fix 1. Use Windows Repair Services Locate the side panel latch or thumb screws for some models. Pull latch releasing...Full steps
Fix 2. Reset the Memory Locate the side panel latch or thumb screws for some models. Pull latch releasing...Full steps
Fix 3. Fix MBR & System File Boot from the original installation DVD (or the recovery USB)...Full steps
Fix 4. Fix BCD Error Enter Command Prompt as mentioned in Fix 2, and type the following commands...Full steps
Fix 5. Troubleshoot Driver Issue Reboot your PC, press F8, or shift + F8 to Enter Safe Mode. Click Troubleshoot...Full steps
Fix 6. Repair with Installation Disc Insert CD/DVD into DVD-ROM or connected external DVD drive...Full steps
Translation:
Functional Solutions Step-by-Step Troubleshooting Guide
Solution 1. Utilize Windows Repair Services Find the side panel release latch or thumb screws on some models. Pull the latch to release...Complete Steps
Solution 2. Reset the Memory Locate the side panel release latch or thumb screws on some models. Pull the latch to release...Complete Steps
Solution 3. Repair MBR & System File Boot from the original installation DVD (or recovery USB)...Complete Steps
Solution 4. Correct BCD Error Access Command Prompt as mentioned in Solution 2 and type the following commands...Complete Steps
Solution 5. Address Driver Issues Restart your PC, press F8, or shift + F8 to enter Safe Mode. Click Troubleshoot...Complete Steps
Solution 6. Repair with Installation Disc Insert the CD/DVD into the DVD-ROM or connected external DVD drive...Complete Steps

Title: "Precautions for Data Recovery in Case of a WHEA Uncorrectable Error" Introduction: When encountering a "Windows Hardware Error Architecture (WHEA) Uncorrectable Error," it is crucial to take immediate precautions to prevent data loss and ensure the safety of your system. This guide outlines the steps you should follow to recover your data effectively. 1. Save Unsaved Work: Before attempting any recovery process, make sure to save all unsaved work on your computer. This will prevent the loss of important documents or files that might not be recoverable once the error occurs. 2. Document the Error: When the WHEA Uncorrectable Error appears, take note of any error codes or messages displayed. This information can be vital for troubleshooting and understanding the root cause of the issue. 3. Force Restart: If your system becomes unresponsive, perform a force restart by holding down the power button for a few seconds until the computer shuts down. However, avoid doing this repeatedly as it may cause further damage. 4. Boot into Safe Mode: Upon restarting, attempt to boot your computer into Safe Mode. This mode loads only essential system services, which can help identify if any third-party software or drivers are causing the error. 5. Backup Important Files: Connect an external storage device and copy your essential files to it. This step ensures that your critical data is secure before proceeding with any potential repairs or system changes. 6. Check Hardware Integrity: The WHEA error could be a result of faulty hardware components like RAM, hard drive, or a malfunctioning CPU. Run hardware diagnostics provided by the manufacturer or use tools like Windows Memory Diagnostic to test for issues. 7. Update Drivers and Firmware: Outdated or corrupted drivers can trigger WHEA errors. Visit your hardware manufacturer's website to download and install the latest drivers and firmware updates. 8. System Restore Point: If you have created system restore points previously, utilize them to revert your system to a state before the error occurred. This may resolve the issue without losing recent data. 9. Windows Update: Ensure that your operating system is up to date. Windows updates often contain bug fixes and improvements that could address the WHEA Uncorrectable Error. 10. Professional Assistance: If the above steps do not resolve the issue, consider seeking professional help from a certified technician. They can diagnose the problem more thoroughly and provide appropriate solutions. Conclusion: Dealing with a WHEA Uncorrectable Error requires caution and a systematic approach to data recovery. By following these precautions, you can minimize potential data loss and increase the chances of resolving the underlying problem effectively.

If you encounter the "WHEA_UNCORRECTABLE_ERROR," it suggests a hardware issue. You might need to reinstall or perform a clean installation of Windows 10. In most instances, reinstallation can lead to data loss. Therefore, it's advisable to recover your data even if the computer fails to boot. I recommend using Data Recovery Wizard. This tool allows you to boot into your system using a WinPE bootable disk when faced with the Windows 10 WHEA uncorrectable error.

< strong > Rescue your essential files with the step-by-step guide now: < /strong > Follow the comprehensive guide below to save your vital files immediately: 1. **Identify the Files:** Start by making a list of the crucial files you need to rescue, including documents, photos, videos, and any other important data. 2. **Backup Option One: External Storage** - Connect an external hard drive or USB flash drive to your computer. - Choose the files you want to save and copy them to the external device. - Ensure the transfer is complete before disconnecting the drive. 3. **Backup Option Two: Cloud Services** - Sign up for a cloud storage service like Google Drive, Dropbox, or OneDrive if you haven't already. - Upload your essential files to the cloud service by selecting them and clicking "Upload." - Wait for the upload process to finish; this may take some time depending on your internet speed. 4. **Backup Option Three: Network Attached Storage (NAS)** - If you have a NAS device, connect it to your network. - Transfer your critical files to the NAS by dragging and dropping them from your computer's folder to the NAS folder. - Verify that the files have been successfully transferred. 5. **Create System Restore Points or Images** - For added protection, create a system restore point or a full system image backup on an external drive. - This will allow you to revert your entire system to a previous state in case of any future issues. 6. **Regularly Update Your Backups** - Set reminders to update your backups regularly, ideally once a week or after significant changes to your files. - This ensures you always have the latest versions of your essential files. 7. **Protect Your Data** - Implement strong antivirus and malware protection to prevent future data loss. - Regularly scan your system and keep your software updated to minimize risks. By following these steps, you can safeguard your essential files and ensure they're always accessible when needed.

Step 1. Create a bootable disk First, you'll need to create a bootable disk or USB drive that contains the installation files for your desired operating system. This will allow your computer to start from the disk and initiate the installation process. Here's how you can do it: 1. Download the ISO image of the operating system you want to install (e.g., Windows, macOS, or Linux) from an official source. 2. Get a USB flash drive with at least 8 GB of storage (for most modern operating systems). 3. Use a tool like Rufus (Windows), Disk Utility (macOS), or BalenaEtcher (cross-platform) to create the bootable disk. Follow these steps: - Connect the USB drive to your computer. - Launch the tool and select your USB drive as the target device. Make sure you choose the correct drive, as this process will erase all data on it. - Choose "DD" mode (Rufus) or "Format" (Disk Utility/BalenaEtcher) and select the appropriate file system (usually FAT32 or exFAT). - Select "Choose Image" or "Select Source" and browse for the ISO file you downloaded earlier. - Start the process by clicking "Start," "Format," or "Flash." Wait for the tool to complete formatting and writing the ISO image to the USB drive. 4. Once the process is finished, safely eject the USB drive and proceed to the next step.

Launch the Data Recovery Wizard, select "Crashed PC Recovery", and click "Start Recovery".

choose crashed pc recovery

Choose an empty USB drive to create the bootable drive and click "Create."

Warning: Creating a bootable disk will erase all data saved on the USB drive. Back up important data beforehand.

create bootable USB

Step 2. Boot your computer from the bootable USB Insert the USB drive into your computer's USB port. Then, restart your computer. While it's booting up, press the key to enter the Boot Menu or BIOS setup (this key is usually F2, F10, F12, or Del, but it may vary depending on your computer's manufacturer). Once in the Boot Menu, use the arrow keys to select the USB drive as the primary boot device. Press Enter to confirm your choice. Your computer will now boot from the USB drive, and you should see the installation process or the operating system's startup screen. Follow the on-screen instructions to proceed with the installation or troubleshooting task you intended.

Connect the bootable disk to the non-booting PC and alter the computer's boot sequence in BIOS. For most users, this typically involves restarting the computer and pressing F2 simultaneously to access BIOS.

Set the PC to boot from "Removable Devices" (bootable USB drive) instead of the Hard Drive. Press "F10" to save the changes and exit.

restart from bootable USB

Step 3. Recover Data from a Crashed System/PC

Upon booting from the Tools Data Recovery Wizard bootable disk, select the drive you wish to scan to locate all your lost files. Preview the files you need and recover them to a secure location.

recover lost files

What Is WHEA Uncorrectable Error in Windows 11/10/8.1/8/7

A WHEA Uncorrectable Error usually occurs when your PC has unexpectedly shut down to prevent data loss. It affects not only Windows 10 but also Windows 8 systems. The image below depicts the typical symptom of this error.

Blue screen of death with whea uncorrectable error

When you encounter the WHEA_UNCORRECTABLE_ERROR and see the message "Your PC ran into a problem and needs to restart," it typically indicates an overclocked CPU, driver conflicts, hardware issues, or corrupted system files. Sometimes, the issue might be severe enough to prevent you from accessing your PC altogether. In such a scenario, you may wonder whether to prioritize data recovery from the unbootable PC or to fix the problem first. This article can provide assistance for both options.

What Are the Causes of the WHEA Uncorrectable Error?

What causes the WHEA Uncorrectable Error? The WHEA (Windows Hardware Error Architecture) Uncorrectable Error is a type of Blue Screen of Death (BSoD) error. This error typically occurs due to five main reasons:

    • BCD error
    • MBR or system file error
    • Hardware driver issue
    • Faulty hard drive, or Processor
    • Low CPU voltage or overheated hard drive/CPU

Now that you're aware of the reasons behind the WHEA Uncorrectable Error in Windows 11/10/8.1/8/7, you can employ these effective solutions to fix the issue and recover data from the WHEA_UNCORRECTABLE_ERROR.

Fix 1: Solve WHEA Uncorrectable Error with Windows Repair Services

The most efficient method to resolve the WHEA Uncorrectable Error is by utilizing manual Windows repair services. Data recovery tools, such as professional data recovery services, can assist in addressing any system startup issues, including system failures, blue screens, black screens, and more.

Windows Recovery Services Tools

Contact our experts for a free assessment here

Consult with our data recovery specialists for personalized manual recovery assistance. After a FREE diagnosis, we can provide the following services:

  • Resolve Windows boot issues, including Blue Screen of Death (BSOD)
  • Correct Windows errors and configure the Windows environment
  • Recover the system in case of unbootable situations
  • Optimize your Windows computer for improved performance

If you want to try fixing the issue yourself, follow these methods.

Solution 2: Reset and Install Memory/RAM (Manual Fix)

Reseating memory involves removing the memory modules from their DIMM (Dual In-line Memory Module) slots and reinstalling them properly. This is typically the initial step in troubleshooting and potentially resolving various common issues such as green screen, blue screen errors, abnormally long boot times, and more. Follow these steps to reseat and install memory: 1. **Shut Down and Unplug**: First, ensure your computer is completely shut down and disconnected from power, including unplugging the power cord and removing any external devices. 2. **Ground Yourself**: Touch a grounded object or wear an anti-static wrist strap to prevent static electricity from damaging the memory components. 3. **Access the Memory Slots**: Open your computer case by removing screws or latches, depending on your system's design. Locate the memory slots, which are usually found near the processor. 4. **Remove Memory Modules**: Gently press down on the memory module release clips on both sides of the DIMM slot. The modules should pop up at an angle. Carefully lift them out of the slots and set them aside. 5. **Clean the Slots**: Use a soft, dry cloth or an anti-static brush to clean any dust or debris from the memory slots. 6. **Reinstall Memory Modules**: Hold each memory module by its edges, ensuring not to touch the gold contacts. Align the notches on the module with the notches in the DIMM slot, then gently push down until you hear a click, indicating that it is securely seated. 7. **Close the Case**: Replace any covers or panels you removed, securing them with screws or latches. 8. **Power Up and Test**: Reconnect the power cord and peripherals, then turn on your computer. Your system should automatically detect the memory. Check if the issue has been resolved by running a memory diagnostic tool provided by your operating system or the manufacturer. Remember that reseating memory is just one potential solution; if the problem persists, it might be a sign of faulty memory, a motherboard issue, or another hardware problem. In such cases, further diagnosis or professional assistance may be required.

Step 1. Find the side panel release latch or thumb screws on some models.

Step 2. Pull the latch to release the side panel, remove it, and set it aside.

Step 3. Locate the Memory. Gently press down on the clips that secure the RAM in place (one on each side) for all available memory modules.

Step 4. Gently insert each memory module into its corresponding DIMM slot on the motherboard.

Step 5. Press firmly on each side of the memory module until you hear the retaining clips snap back into place.

Also read: How to Fix Windows 10 Green Screen of Death?

Once the memory module is securely inserted back into the DIMM slots, you can now turn on the PC to test if reseating the RAM has resolved the issue. If the PC boots up without any problems, you have successfully fixed the issue.

You should watch this video before attempting Fixes 2, 3, or 4:

    • Repair MBR (Master Boot Record) and system files
    • Resolve BCD (Boot Configuration Data) error
    • Fix driver issues

Solution 3: Repair MBR and System File Errors

If Fix 1 doesn't work, you can try to repair the MBR or system file to resolve the WHEA_uncorrectable_error. Since you're unable to boot your system, you'll need to start your computer using the Windows 11/10/8/7 installation DVD. If you don't have one available, you'll need to create one using the Windows Media Creation Tool. After that, follow these steps to fix the MBR in Windows 10 via Command Prompt.

Step 1. Boot from the original installation DVD (or the recovery USB)

Boot from the installation disc

Step 2. On the Welcome screen, click "Repair your computer" in the bottom-left corner.

Step 3. Choose Troubleshoot > Advanced Options > Command Prompt

select command prompt

Step 4. Once the Command Prompt is open, type the following commands one by one and press Enter after each:

  • Bootrec.exe/fixmbr
  • Bootrec.exe/fixboot
  • Bootrec.exe/rebuildbcd

fix mbr using cmd

Step 5. When it's done, exit the Command Prompt window, remove the DVD, and restart your computer.

Solution 4: Resolve BCD Error

You can also rectify the BCD error to resolve your WHEA Uncorrectable Error. Follow the steps outlined below after accessing the Command Prompt as mentioned in Fix 2:

Step 1. Enter each command line and press Enter after typing each one:

    1. ren BCD BCD.old
    2. bcdboot C:\Windows /s G: /l en-us /f ALL

Note: c:\ refers to the drive where Windows 11/10/8.1/8 is installed on.

Step 2. Type exit in the Command Prompt once the process is complete, and then restart your PC.

Repair BCD to solve your Whea Error

Solution 5: Troubleshoot Driver Issue

Corrupt, damaged, or outdated device drivers can also cause various blue screen errors, and WHEA_UNCORRECTABLE_ERROR is no exception. Therefore, you should check your drivers to address this issue.

Step 1. Restart your PC and press F8 or Shift + F8 to access Safe Mode. Consult your manufacturer for the exact key if neither works.

Step 2. Click "Troubleshoot > Advanced Options > Startup Settings > Restart".

Step 3. While in Safe Mode, press the Windows key + R, type devmgmt.msc, and hit the Enter button to open Device Manager.

Step 4. If you find any device with a yellow or red exclamation mark, update its driver. Following that, restart your computer and check if the WHEA Uncorrectable Error still appears.

Resolve driver issue to fix Whea Error

Step 6: Repair the Error using the Installation Disc If the issue persists, you can attempt to repair the error by using the installation disc for your operating system. Follow these steps: 1. Insert the installation disc into your computer's CD/DVD drive. 2. Restart your computer and enter the Boot Menu. This is usually done by pressing a specific key (such as F2, F10, F12, or Delete) during the initial startup screen. Refer to your computer's manual for the correct key. 3. In the Boot Menu, select your CD/DVD drive as the primary boot device. 4. The installation process should begin. Choose your language preferences and click "Next." 5. Click on "Repair your computer" located at the bottom-left corner of the "Select an operating system" screen. 6. Follow the on-screen prompts to enter the Recovery Console. 7. In the Recovery Console, choose the "Command Prompt" option. 8. At the command prompt, type `sfc /scannow` and press Enter. This command will initiate a System File Checker scan to detect and repair any corrupted system files. 9. Wait for the scan to complete. It may take some time. 10. Once finished, restart your computer and see if the error has been resolved. If the error continues, there might be more serious underlying issues that require professional assistance.

If your computer still fails to boot upon encountering the error, you should create a Windows 11/10/8/7 repair disc to fix the system error. To make a repair disc, you will need a functioning and bootable PC.

Step 1. Insert the CD/DVD into the DVD-ROM or connected external DVD drive.

Step 2. Click "Control Panel" on the computer screen, then click "Backup and Restore (Windows 7)".

Step 3. Click "Create a system repair disc" in the left column to open the repair disc creation window. Follow the on-screen instructions to create a system repair disc.

修复WHEA错误使用修复光盘

Step 4. Connect the disc to the PC with the WHEA Uncorrectable Error and restart to boot from the DVD. If booting from a CD/DVD is not enabled, you may need to change the boot settings in your BIOS.

Step 5. On the "Install Windows" screen, select the appropriate options for language, time, and keyboard, and then click "Next".

Step 6. On the subsequent screen, click "Repair Your Computer." Do not choose "Install now." Proceed by clicking "Next," and then opt for "Startup Repair" or any other preferred option.

Select Repair your computer

Once you've completed these steps, you can boot your computer as you normally would. Next, verify if the WHEA error has been resolved. If the issue persists, you can use the repair disc to restore your system. As mentioned in Step 6, there are several options available. If the error continues to occur, choose "System Restore" and follow the on-screen instructions.

System Restore: Restore the Windows system to an earlier state. Select this if Windows 11/10/8/7 boots up but something has changed since a recent installation or update. Pick a restore point based on the date and time (beginning with the newest). You might lose recent program alterations, but not your data.

Conclusion

It can be frustrating when any one of us encounters the WHEA Uncorrectable Error or other blue screen or green screen errors. The solutions provided above can help fix your WHEA error, but remember to cautiously recover lost files due to the BSOD and address the WHEA UNCORRECTABLE ERROR. If you continue to experience issues, please don't hesitate to contact us promptly.