Data loss can be a nightmare for anyone, particularly for dedicated Genshin Impact players. Accidentally formatting your PC or losing access to an account can put at risk all the effort you've poured into the game. Fortunately, there are methods available that make it fairly straightforward to recover lost data and accounts on Windows 11/10/8/7 devices. This blog post will guide you through the process of Genshin Impact data recovery and account recovery with a focus on ease, security, and accuracy.

Everything About Genshin Impact (Overview) Genshin Impact is an action role-playing game developed by miHoYo, a Chinese video game company. The game was released in September 2020 for platforms including PlayStation 4, PlayStation 5, Microsoft Windows, Android, and iOS, with a Nintendo Switch version in development. It has gained immense popularity globally due to its captivating storytelling, stunning visuals, and engaging gameplay. Set in the vast world of Teyvat, the game tells the story of a pair of twins,旅行者 (Traveller), who embark on a journey to find their lost sibling while discovering the secrets of the seven elemental gods that rule the different regions. Players can choose from a diverse roster of characters, each with unique abilities tied to one of the seven elements: Anemo (Wind), Pyro (Fire), Hydro (Water), Electro (Lightning), Geo (Earth), Cryo (Ice), and Dendro (Nature). The gameplay combines elements of exploration, combat, puzzle-solving, and questing. Players can switch between four characters in real-time combat, utilizing elemental interactions to create powerful combos and overcome enemies. For instance, combining Pyro with Hydro can create Vaporize, dealing massive damage, or using Anemo with Geo can generate a Wind Wall for protection. Genshin Impact also features a gacha-style monetization system, where players can spend in-game currency or real money to obtain new characters and weapons through a randomized draw. However, the game is designed to be enjoyable without spending, with a well-developed story and free updates adding new content regularly. The game's open-world design encourages players to climb, glide, and swim across Teyvat's breathtaking landscapes, discovering hidden treasures, battling formidable bosses, and completing challenging puzzles. It also offers a multiplayer mode, allowing up to four players to team up and explore together. In conclusion, Genshin Impact is a captivating and immersive game that offers a rich narrative, beautiful graphics, and engaging gameplay mechanics. Its ever-expanding world and consistent updates keep players hooked, making it a must-try for fans of the action role-playing genre.

Genshin Impact is an open-world action role-playing game crafted by Chinese developer miHoYo. Set in the adventurous world of Teyvat, which invites exploration and discovery, Genshin Impact integrates aspects from traditional Gacha games, open-world RPGs, and action titles.

Players can delve into this vast world with their personalized characters, wielding Cryo, Pyro, Hydro, Anemo, or Dendro elements, and uncover the land's mysteries through puzzle-solving or combat. Genshin Impact delivers an immersive experience brimming with hidden secrets and legendary bosses eager for a battle. The game offers distinctive customization features such as weapons, artifacts, Specialties, and Talent Levels, ensuring something enjoyable for all players. So, prepare to embark on the thrilling hunt!

what is Genshin Impact

Genshin Impact is a massively popular game with millions of players globally. Data loss in such a large and devoted player base can be particularly distressing. It can occur due to various reasons.

How to Recover Lost Genshin Impact Game Data (Recommended) If you've lost data from your Genshin Impact game and are looking to recover it, follow these steps for the best chances of retrieving your progress: 1. **Check Auto-Save Function**: Genshin Impact has an auto-save feature that saves your progress regularly. Make sure you were logged into the same account before the data loss occurred, as the game should restore your progress automatically once you log back in. 2. **Sign In to Another Device**: If you have access to another device, try signing into your Genshin Impact account on that device. Your saved game data is usually linked to your account, so it should be available there. 3. **Contact Support**: Visit the Genshin Impact support website () and submit a ticket explaining your situation. Provide as much detail as possible, including your account information and when you last remember having your save data. 4. **Verify Backup Options**: If you're using a mobile device, check your device's cloud backup settings (e.g., Apple iCloud or Google Play Games for Android). Ensure that backups were enabled and attempt to restore from a previous save point. 5. **Social Media Assistance**: Reach out to Genshin Impact's official social media accounts on platforms like Twitter or Facebook for additional help. They may provide guidance or direct you to the appropriate support resources. 6. **Prevent Future Loss**: To avoid future data loss, consider linking your account to a third-party service for additional save options, and always keep your auto-save settings enabled. Remember that while these steps can increase the likelihood of recovering your data, there is no guarantee that all lost progress can be restored. It's crucial to regularly save and back up your game data to minimize the risk of losing important milestones.

The most effective way for Genshin Impact users to prevent data loss is by regularly backing up their saved game files and ensuring they are well-protected from potential risks. However, if you don't have backups for your games, a PC game recovery tool becomes essential. The Data Recovery Wizard is the most efficient data recovery software for game users. It boasts numerous excellent features that can cater to your requirements.

Download hard drive recovery software to retrieve lost Genshin Impact data.

Step 1. Choose a location and begin scanning

Run the Data Recovery Wizard and select the partition where you lost your data. Click "Scan".

Select a location to scan

Step 2. Filter and preview files This step involves selecting and previewing the specific files you want to work with or analyze. Here's a breakdown: 1. **Filtering Files**: You can apply filters to narrow down the list of files based on certain criteria. This might include file type (e.g., PDF, Excel, JPEG), date modified, file size, or specific keywords within the file name. Filters help you quickly find the relevant files among a large dataset. 2. **Previewing Files**: Once you've applied filters, you can preview the contents of the selected files without having to open them in their native applications. This is particularly useful when dealing with multiple files, as it allows you to quickly assess the content and determine which ones are pertinent to your task. 3. **Sorting Options**: You may also have the option to sort the files alphabetically, by date, or by size, making it easier to locate the files you need. 4. **Selecting Files**: After filtering and previewing, you can choose the specific files you want to work with by checking the corresponding checkboxes or using bulk selection options. Remember, these steps might vary slightly depending on the software or platform you're using, but the general process remains the same: narrowing down the list of files and examining their content before proceeding with further actions.

Utilize the file format filter located in the left-hand column or the upper right corner to locate the files you require. Once you've found them, you can either click the "Preview" button or double-click on the file to preview its contents.

Select files to recover

Step 3. Recover Lost Data or Files

Click the checkbox next to the file and select "Recover" to restore the lost data to a secure location.

Recover lost data

After Genshin Impact data recovery, transfer the game data to this directory on Windows 11/10/8/7:

HKEY_CURRENT_USER\SOFTWARE\miHoYo\Genshin Impact (In Registry) This is a path in the Windows Registry that points to the installation or configuration data of the Genshin Impact game by miHoYo. In English, it would be referred to as: HKEY_CURRENT_USER\Software\miHoYo\Genshin Impact (In the Registry)

How to Recover a Genshin Impact Account (with Video Tutorial)

Recovering a Genshin Impact account is a straightforward process that can be completed in just a few steps. To do this, you'll need to contact the Genshin Impact support team via email and follow these steps. Before proceeding, you might want to watch the Genshin Impact account recovery video for guidance.

    • 0:05 Genshin Impact account loss
    • 0:17 Send an email to Genshin Impact support
    • 0:50 Click on the account recovery link provided
    • 0:55 Recover Genshin Impact account
How to Recover Genshin Impact Account (2023)
 
"How to Recover a Genshin Impact Account (2023)"

If you prefer a step-by-step guide, please follow the instructions below:

Step 1. Send an email to Genshin Impact First, open your preferred email service (such as Gmail, Yahoo, or Outlook). If you don't have an email account, create one. Then, follow these steps: 1. **Compose a new email:** Click on the "Compose" button, usually located in the top left corner of your email interface, to start writing a new message. 2. **Enter the recipient's email address:** In the "To" field, type the email address for Genshin Impact support. The official email address might vary, but it often includes a domain like "support@genshinimpact.com" or "info@genshinimpact.com." Make sure to verify the correct address from their official website or customer support section. 3. **Subject line:** Write a clear and concise subject line that summarizes your email's purpose. For example, "Account Recovery Assistance," "Technical Issue with Game," or "Inquiry about In-Game Purchase." 4. **Write the email body:** Start by greeting the support team politely, like "Dear Genshin Impact Support Team." Then, describe your issue or question in detail, providing any relevant information such as your account name, character details, or error messages. Be sure to mention your platform (PC, mobile, or console) if applicable. 5. **Attachments:** If you have screenshots or logs that can help illustrate your problem, attach them to the email. Most email services allow you to click "Attach" or a paperclip icon to add files. 6. **Request for assistance:** Clearly state what kind of help you're seeking, whether it's a solution, clarification, or a specific action from the support team. 7. **Closing:** End your email with a polite closing like "Thank you for your assistance" or "Looking forward to your prompt response." Sign off with your name and, optionally, your contact information if they need to reach you directly. 8. **Send the email:** Review your email for any errors, then click "Send" to dispatch your message to Genshin Impact's support team. Remember that response times may vary depending on the volume of inquiries they receive, so be patient while awaiting a reply.

Send an email with the subject "Account Recovery" to genshin_cs@mihoyo.com to obtain the account recovery link.

Send an email to miHoYo for Genshin Impact account recovery

Step 2. Access the account recovery link

Please provide your ID, username, registration email, country, city, platform, and any other relevant details.

reply to the email for Genshin Impact account recovery

Upon submitting the form, you will need to wait for a few days for the Genshin Impact support team to review your submission.

Conclusion

Genshin Impact is an impressive open-world adventure game, brimming with captivating characters, engaging stories, and thrilling activities. If you're attempting to recover lost game data or your account, we recommend utilizing data recovery software. Backed by 18 years of expertise in the industry, it is an effective means to restore missing game data.

Most importantly, remember to regularly backup your Genshin Impact game data! This can prevent any potential confusion or issues down the line. Should you face problems like losing your Genshin Impact accounts or other data, stay calm and recall that you can retrieve them using data recovery software and the account recovery link. Don't hesitate, download the data recovery tool now and start reclaiming what was lost – don't let anything hinder your gaming journey!

Genshin Impact Data Recovery FAQs

Read the questions and answers below for additional assistance with Genshin Impact data recovery and account retrieval.

1. Does Genshin Impact delete inactive accounts?

No, your Genshin Impact account won't be deleted. However, you will lose access to it. If you wish, you can always unlink the current email and link it to a new or preferred email address.

2. Will I lose my progress if I uninstall the Genshin Impact mobile app?

If you uninstall and subsequently reinstall the app, your progress won't be lost because your game statistics are directly associated with your email address. Consequently, as long as you log in using the same email address that you employed to create your account, your progress will be retained.

3. How do I recover lost game data on Xbox One?

Follow the solutions below to recover lost game files after Xbox One update:

    • Utilize the tool Data Recovery Wizard
    • Redownload Xbox One Game

4. How long does it take for MiHoYo to delete an account?

The Genshin Impact support team should process the Mihoyo account deletion within 30-60 days.

5. How do I contact miHoYo via email?

You can email miHoYo at honkai3rd_global@hoyoverse.com and genshin_cs@mihoyo.com. The email address honkai3rd_global@hoyoverse.com can be used even if you don't have an account, are unable to log into your account, or encounter issues running the game.