Overview

There are three methods to fix the "Can't Open File Due to Content" issue. The table below outlines each solution, and you can read the detailed steps below.

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Possible Solutions
Possible Solutions Step-by-Step Troubleshooting
Windows Fix - Can't Open File
  1. Fix 1. Use Word Repair Tool...Full Steps
  2. Fix 2. Use Open and Repair...Full Steps
  3. Fix 3. Use Google Docs...Full Steps
Mac Fix - Can't Open File
  1. 1. Edit User Account Permissions...Full Steps
  2. 2. Restart Mac in Safe Mode...Full Steps

"When I try to open a .docx file, Microsoft Word 2013 doesn't let me access the file and displays an error message saying 'The file [docx] cannot be opened because of a problem with its content.' Clicking on Details shows an 'Unspecified error'. Is there any way to recover the Word document or its contents?"

The translation of the text in this image is: "Cannot open file due to incorrect content"Cannot open file due to incorrect content

The reason for the error

There are several reasons why Microsoft Office may fail to run and display an error message stating that a .docx or .xml file cannot be opened due to content issues. Here are some of the most common causes for Word files not opening:

    • Large files (those exceeding the 200kb threshold and containing non-text elements).
    • Incompatibility between older and newer versions.
    • Complex and advanced functionalities.
    • Damaged or faulty storage media where the Word document is saved.

Windows Repair - The file cannot be opened because of a problem with its content

When attempting to open an office document such as a .docx or .xml, you often encounter the error message "The file cannot be opened due to content problems." On this page, we offer three solutions, including professional Word file repair software to assist you! Now, feel free to choose any solution that suits your needs.

Solution 1: Repair Content-Issued Word Documents with Word Repair Software When a Word document contains problematic content, you can utilize professional Word repair software to address the issue. These tools are specifically designed to scan and fix damaged documents, helping to restore most or all of the data. Here are the steps to use a Word repair tool: 1. **Choose a reliable repair tool**: Search online for reputable Word repair software, such as Stellar Repair for Word or tools Data Recovery Wizard. 2. **Download and install**: Visit the software's official website to download the version suitable for your operating system (Windows or Mac) and follow the installation wizard. 3. **Launch the software**: Open the installed program, which usually presents a user-friendly interface. 4. **Select the file**: Click on "Browse" or a similar button to locate and choose the Word document you want to repair. 5. **Scan the document**: Hit "Start Scan" or "Deep Scan" to initiate a thorough examination of the selected document. 6. **Preview and repair**: After scanning, the software will display the recoverable content. Preview this content to ensure successful repair. If satisfied, click "Repair" to save the fixed document to a designated location. 7. **Check the repaired document**: Open the repaired document to confirm that the content is displayed correctly and without formatting errors. Keep in mind that while these tools often effectively repair most issues, not all damaged documents can be fully recovered. It's advisable to back up the original file before attempting repairs, just in case.

If your Word document is corrupted, you might run into the “Word cannot open the document: the file is damaged” error. To fix this and repair the corrupted Word file, use a file recovery tool to help you out.

This Office file repair tool lets you fix corrupted DOCX files and restore unreadable content in Microsoft Office 2019/2016/2013/2010/2007. It is highly recommended to use this application to get rid of errors in your Word documents. The app can resolve various error messages that occur while viewing the content of a Word file.

The main features of the Fixo Document Repair Tool include:

    • Repair multiple corrupted Word, Excel, PPT, and PDF files in bulk
    • Fix damaged files saved on various storage media (like USB flash drives, SD cards, portable USB drives, etc.)
    • Recover all file data while preserving the original format intact

Step 1: Download and run Fixo on your computer or laptop. Select "File Repair" to fix corrupted Office documents, including Word, Excel, PDF, and more. Click "Add File" to select the damaged document.

Add the file to Fixo for document repair

Step 2. Click “Repair All” to fix multiple files at once. To repair a single file, hover your pointer over the target file and click “Repair.” You can also preview the document by clicking on the eye icon.

Select the file to repair Select the file to repair

Step 3: Click “Save” to save the selected documents. Choose “Save All” to save all repaired files. Select “View Repaired” to locate the folder with the repaired files.

Save the repaired document in Fixo

In addition to file recovery, Fixo can restore lost files from formatted disks/partitions, emptied Recycle Bin, lost partitions, and corrupted/hard drives.

Don't miss: How to recover unsaved Word documents in Windows 10

Solution 2: Use the Open and Repair feature

The Open and Repair feature that's built into Word might be able to fix the problem with the damaged document that was detected.

Step 1: Launch Word.

Step 2: Click the File menu or the Microsoft Office Button, and then click Open.

Step 3: In the Open dialog, select the blank Word file.

4. Click the downward-pointing arrow next to the Open button, and then click Open and Repair.

The file can't be opened because its content is invalid.

Solution 3: Use Google Docs

Step 1: Send the corrupted Word file to your Gmail inbox.

Step 2: Click on the attachment to open it in Google Docs previewer.

Step 3: Click "Open with Google Docs." The document should open and be viewable.

Step 4: Click “File” > “Download as” > “Microsoft Word (.docx).”

Step 5: Open the file you just downloaded with Microsoft Word.

"Caption: The file cannot be opened because of incorrect content. Use Google to fix it." Please note, this is a translation based on the provided text context. The actual image content might need interpretation based on the real situation. If you need assistance with the issue of "file cannot be opened due to incorrect content" in Google Docs, please provide more detailed information or describe the specific problem content.

Mac Repair - The file can't be opened because its content is corrupted

If you're a Mac user, how do you fix the issue where you can't open or change a file? You get an error message stating that Live doesn't have the permissions to access the file. This happens when you try to open or save a file on your local drive, an external hard drive, or any other location with access restrictions. You can't open the file because your current user account doesn't have read/write permissions for the contents of another user's account on your Mac. You can resolve this error by following these solutions:

Solution 1: Edit user account permissions

Step 1: In Finder, select the folder that contains the problematic file.

< strong >Step 2.< /strong > Press Command + I to open the Get Info window for the folder.

Step 3: In the Sharing & Permissions tab, grant Read & Write permissions to the current user account.

Step 4: Click “Apply” to give read/write permissions to all the subfolders for your user account.

The file cannot be opened due to a problem with its content on Mac

Solution 2: Restart your Mac in Safe Mode

Another way to fix this error is to boot into Safe Mode and fix the error from there. Here's how:

Step one: Turn off your Mac, then turn it back on and immediately press the Shift key as it starts up.

Step 2: Hold down Shift until you see the login screen, then release it.

Step 3: Log in (you might need to log in more than once). Then try opening the file in Preview in Safe Mode to see if it works correctly.

Boot into Safe Mode to Fix 'The file can't be opened because its content can't be verified' on Mac

Conclusion

The file cannot be opened due to errors in its content. Try the following solutions for repair. The most effective way to fix corrupted Word, Excel, or PDF documents is by using a reliable file repair tool, such as the Fixo Document Repair utility. If you continue to experience issues, please contact us for further assistance.

"Frequently Asked Questions (FAQs) for 'The file cannot be opened due to content issues'" 1. Question: Why am I getting the error 'The file can't be opened due to content issues'? Answer: This error usually means the file might be corrupted, formatted incorrectly, or contains unsupported elements. It could be due to an issue during downloading or transfer or incompatibility with the app you're trying to open it with. 2. Question: How do I fix this problem? Answer: First, try opening the file with a different program to see if it works. If that fails, try restoring the file to its original version or redownloading it from the source. For specific file types like PDFs, you might need a repair tool. 3. Question: What should I do if the file was downloaded from the internet? Answer: Make sure your download was complete and uninterrupted. If the file was downloaded in parts, ensure all parts have been downloaded. If the issue persists, try downloading again from another reliable source. 4. Question: Can I prevent this from happening? Answer: Keep your applications updated to handle the latest file formats. Use secure and reliable methods when receiving or downloading files. Regularly back up important files and store them in multiple locations. 5. Question: What if the file was received as an email attachment? Answer: Check your email service for any limits on attachment size or type. If the file still won't open, reach out to the sender to confirm the file's integrity and correctness. 6. Question: Can I use third-party tools to fix the file? Answer: Yes, for certain file types like Word documents or photos, there are specialized repair tools available. However, be cautious as using these tools carries risks. Do your research and make sure the tool comes from a trusted source. These are basic troubleshooting steps, and the solution may vary based on the file type and complexity of the issue. If the problem continues, you might need professional technical support.

That's all there is to it for fixing the "Can't Open Because Content Is Damaged" error. Continue reading for more help with documents that won't open.

How do I fix an Office Open XML file that won't open because of content issues?

You can fix the "Office Open XML won't open" error by trying the following solutions:

    • Use a Word Repair Tool
    • Try Open and Repair
    • Use Google Docs
    • Edit User Account Permissions
    • Restart Your Mac in Safe Mode

2. How do I enable XML in Chrome?

    Send the corrupted Word file to your Gmail account. Click on the attachment to open it in Google Docs Previewer. Click "Open with Google Docs," and the document should open and be viewable. Click "File" > "Download as" > "Microsoft Word (.docx)." Open the document you just downloaded with Microsoft Word.

3. What is a Catalog?

A table of contents is where you list the chapters and main sections of your essay, dissertation, or research paper and their corresponding page numbers.