Microsoft Word encountered a problem and needs to close

Please provide the English content you want to translate, and I'll promptly translate it into Chinese for you.

"Microsoft Word encountered a problem and needs to close. We're sorry for the inconvenience."

"Microsoft Word has encountered a problem and needs to close."

When you try to open a document in Word 2003, 2007, 2010, 2013, or 2016, you may see the full error message that says “Microsoft Word has encountered a problem and needs to close.” When this happens on your Windows PC or Mac, it means something serious is wrong, and you can't open your Word files as usual!

The cause of this issue could be:

• Word application crashes
• Damaged user account profile
• Compatibility issues with Word
• Broken Word preferences/settings

So, how can you fix such Microsoft errors without losing your Word content? Here are the solutions to "Microsoft Word has encountered a problem and needs to close" on both Windows and Mac. You can try these methods to resolve the issue without encountering a blank page. Lastly, you'll learn about a powerful Word file recovery software for when you need to recover deleted or lost Word documents.

Read more about how to fix the Microsoft Word has stopped working issue.

Fixing the 'Microsoft Word has encountered a problem and needs to close' issue in Windows 10/8/7

This displays a dialog box giving you two choices: “Send Error Report” or “Don't Send.” Neither of these options is helpful for solving the problem. Clicking either one will initiate Safe Mode, which sometimes can recover Word, but often doesn't resolve the issue. In this section, we'll walk you through step-by-step how to fix this problem and open your Word document without closing it.

1. Open Windows Explorer and navigate to "Program Files," then click on "Microsoft Office," followed by "Office." 2. Locate "Winword.exe," right-click on it, and select "Properties." 3. Click on the "Compatibility" tab, uncheck all the checkboxes, and finally, click "OK."

Resolving issues that require closing Microsoft Word on a Mac

You might see this error when you start Microsoft Office for Mac 2011 or 2008. There are three ways to fix this problem and prevent Word from closing.

Run Disk Permissions Repair

The “Repair Disk Permissions” feature is available on Macs running 10.2 or later. You can use it to find and fix the issue causing Microsoft Word to crash on your Mac.

Please go to “Go” > “Utilities” > “Disk Utility” > select your main hard drive for your Mac > click “First Aid” > “Repair Disk Permissions.”

Once it's finished, open Word again and see if the error returns. If that doesn't work, try the next method.

Resetting Word Preferences on Mac

As mentioned earlier, corrupted Word preferences are one of the main causes behind the “Word has encountered a problem” issue. Therefore, you can reset the Word preferences to fix the problem.

1. Click "Go" > "Library" (if using OS X 10.7 or higher, hold down the "Option" key and click "Go" > "Library"). 2. Open the "Preferences" folder, then drag "com.microsoft.Word.plist" to your desktop. If you can't find this file, look for a "Microsoft" folder within "Preferences," and drag "com.microsoft.Word.prefs.plist" to your desktop instead. 3. If you have Service Pack 2 installed, open "Application Support" > "Microsoft" > "Microsoft Office." Here, you can open a Word document to see if the error still appears.

Or try another alternative.

Click on "Go" > "Home" > "Library". Open the "Application Support" folder > "Microsoft" folder > "Office" folder > "User Templates" folder. Find the Normal.dotm file in the "User Templates" folder, then drag it to your desktop.

Create a new user account

If the problem is caused by a corrupted user account, you might be able to resolve it by creating a new user account.

• In System Preferences, click Accounts. • Click the plus sign (+) in the bottom left corner to open the New Account window. Enter “Test” in the Full Name field and leave the Password field blank. Click Create Account. If you receive a warning, click OK.

If any of these work, congratulations! If not, you may need to uninstall or reinstall Office for Mac.

Additional Tip: How to Recover Deleted/Lost Word Documents on Windows and Mac

MS Word documents are often lost due to accidental deletion, hard drive formatting, virus attacks, application crashes, and more. It can be disastrous to lose a Word file you've spent hours editing. If this happens to you frequently, worry no more – now, you have data recovery software to help you out. With this tool, you can easily restore lost documents, photos, audio, videos, emails, and over 200 other file types from HDD, SSD, USB flash drives, Pen drives, CF/SD cards, and the like, on both Windows and Mac computers.

tools Data Recovery Wizard is well-known for its powerful abilities in format recovery, RAW partition recovery, lost partition recovery, virus attack recovery, and recover files from emptied Recycle Bin, etc. Now, follow the 3-step guide below to recover your Word document.

Step 1: Select the location of your Word file

Select the drive or a specific folder where the lost Word document was located and click on the “Scan” button.

Step 2: Locate your Word document

The software will immediately start scanning all lost data from the selected drive. Once done, click on the “Documents” option from the left panel. Select the targeted Word file from the scanning results. Then, hit “Preview”.

Step 3: Recover the Deleted Word Document

Preview the file, select the Word document you need, and click “Recover.” Remember to save the recovered file in a different location from the original.