"Quick Fix for Outlook Not Responding Issue"

outlook not responding windows 10

If Outlook stops responding while you're at the "Processing" screen, close Outlook, start it back up in safe mode, and then close it and open it normally to fix the problem.

  1. 1. Close Outlook.
  2. 2. Start Outlook in safe mode using one of the following options.
    In Windows 10, select Start, type Outlook.exe /safe, and then press Enter. In Windows 7, select Start, and then in the Search programs and files box, type Outlook /safe, and then press Enter. In Windows 8, select Run from the Apps menu, type Outlook /safe, and then select OK ...Read more >>

5 Ways to Fix Outlook 2016/2013/2010 Not Responding on Windows 10

Have you ever encountered the issue where Outlook stops responding when you try to open it to check your emails on Windows 10? Or, when you attempt to close the program, Windows alerts you that Microsoft Outlook has stopped working, as shown below? If Outlook is stuck on the "Processing" screen, or if that didn't solve your problem, proceed with the steps outlined below. Here, you'll find several methods to fix an unresponsive or non-functioning Outlook in Windows 10. Read on for detailed information.

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Workable Solutions Step-by-Step Troubleshooting
Practical Solutions Steps for Troubleshooting
Solution 1: Use Outlook Recovery Software Select the drive partition where you previously saved your Outlook PST file, then click "Scan"...Full Steps
Solution 2: Start Outlook in Safe Mode Close Outlook. Launch it in Safe Mode. Click "Start > Search," then input...Full Steps
Solution 3: Install Outlook Updates Enter "update" in the search box and click "Check for Updates" to open Windows Update...Full Steps
Solution 4: Repair Office Programs Close and exit all running Office programs. Go to Control Panel and...Full Steps
Solution 5: Repair Outlook Data File Open Windows File Explorer and go to C:\Program Files (x86)...Full Steps

Before proceeding with the resolution of an unresponsive Outlook issue, it is highly recommended to use the Outlook Data Recovery Wizard tool to retrieve all PST files beforehand. This ensures that you prevent any accidental data loss due to incorrect manipulation.

Solution 1: Repair Outlook 2016/2013/2010 PST file using Outlook Recovery Software

As mentioned earlier, when Outlook stops responding abruptly, it is advisable to recover and back up important email files to avoid any unnecessary loss of PST files. Additionally, Outlook may stop responding when the Outlook data file is corrupted or damaged, or the user profile becomes corrupt. In such cases, the Data Recovery Wizard tool can effectively assist you in recovering lost or damaged emails with just a few simple steps.

Step 1: Select the drive or partition where the lost email files were located and click “Scan”.

Select the location, then click Scan

Step 2: The software will immediately start the scanning process. Wait for it to finish. To quickly locate email files, click on 'Other' in the left panel. Then, look for PST files or Outlook files in the list of file types.

Scan for Lost Emails

Step 3. Select the email files you want and click “Recover.” Save them to a location other than the original one.

Recover Lost Emails

Importing PST/OST files into Outlook:

To restore emails to Outlook, follow these steps.

Step 1: Launch Outlook. Go to File > Open & Export > Import/Export > Import from another program or file > Open Outlook Data File.

Step 2: In the Navigation Pane, drag email messages, contacts, and other folders from the .pst file to an existing Outlook folder.

Recover PST File

If you're not concerned about losing data or are sure that your Outlook Data File isn't corrupted, you can try the following solutions to fix the Outlook 2016 not responding issue right away.

Solution 2: Start Outlook 2016 in Safe Mode to Fix the Outlook 2016 Not Responding Issue Solution 2: Launch Outlook 2016 in Safe Mode to Address the Outlook 2016 Not Responding Problem

If Outlook stops responding with the Processing screen, start Outlook in Safe Mode to fix unresponsive Outlook 2016 issues.

Step 1: Close Outlook.

<strong>Step 2: </strong>Boot it into Safe Mode.

    • For Windows 10: Click Start > Search > type Outlook.exe /safe, and then press Enter. • For Windows 8: Open the Apps menu > Choose Run > type Outlook /safe, and then click OK. • For Windows 7: Click Start > type Outlook /safe in the Search programs and files box, and then press Enter.

Step 3: Close Outlook, and then reopen it normally. You should now be able to use Outlook 2016 on Windows 10 without issue.

Solution 3: Install the latest Windows and Outlook updates to fix the unresponsive Outlook issue

Outdated versions of Windows or Outlook can interfere with your ability to use and send emails. Therefore, installing the latest updates for Windows and Outlook could resolve the issue of Outlook not responding.

To install a Windows Update, try the following.

< strong > Step 1. Type < b > Update in the search box, and then click Check for updates to open Windows Update.

Update Windows to fix issues with Outlook not working correctly.

Step 2. Click on Check for updates > Install updates. Wait for the process to complete, then restart your Windows PC and see if Outlook works properly. If it doesn't, proceed with updating Outlook.

Resolve Outlook 2016 issues by updating Windows with the utf-8 encoding format.

Step 3: Open Outlook and click “File.”

Update Outlook 2016

Step 4: Choose Account > Update Options > Update Now. If you're using Outlook 2010, choose Help > Check for Updates.

Fix Outlook 2016 Not Responding Error by Updating Outlook:Fix Outlook 2016 Not Responding Error by Updating Outlook

Fix 4: Repair Office programs to resolve Outlook not responding issue

You can fix Office program files to resolve issues such as Outlook not responding or freezing.

Step 1: Close and exit all running Office programs.

Step 2. Open the Control Panel and select Programs and Features.

Fix Office programs that cause Outlook to stop responding Fix Office programs that cause Outlook to stop responding

Step 3: Right-click on "Microsoft Office 2016" or "Microsoft Office 2013" in the list of installed programs, and then click on "Change."

Step 4: Choose Online Repair > Repair.

Fix Outlook that is not working

Wait for the repair process to complete, and then open Outlook to see whether it's working normally.

Fix 5: Repair Outlook Data File if Outlook is Unresponsive in Windows 10

If your Outlook data file is damaged, Outlook might stop working or become unresponsive. You can try to fix the Outlook data file by following these steps:

Step 1: Open File Explorer and go to C:\Program Files (x86)\Microsoft Office\root\Office16.

Step 2: Open “SCANPST.EXE” > Click on “Browse” > Select the PST file that you want to scan.

Fix Outlook Data File Causing Outlook 2016 Not Responding

Step 3: Click “Start.” Check the box next to “Backup files before repairing” and click “Repair.” When the repair process is finished, click “OK.”

Repair Outlook Data

Tip
If you open a file or send an email in Microsoft Outlook 2016 or later, the app might stop working, freeze, or become unresponsive. To prevent data loss, you need to back up your Outlook emails regularly. If you don't want to do it manually, you can easily automatically back up Outlook emails to a hard drive with professional Outlook backup software.

Other possible solutions for the Outlook 2016/2013/2010 not responding issue

Since this issue can be caused by one or multiple reasons, you can try different approaches to resolve it.

    Ensure no other processes are using Outlook. Check for add-in issues that might affect Outlook. Inspect if your mailbox size is too large. Verify if your AppData folder is redirected to a network location. Make sure your antivirus software is up-to-date and not conflicting with Outlook. Prevent Outlook from automatically loading external content, such as images in emails.