"Quick Fix for Outlook Not Responding Issue"
If Outlook stops responding while you're at the "Processing" screen, close Outlook, start it back up in safe mode, and then close it and open it normally to fix the problem.
Have you ever encountered the issue where Outlook stops responding when you try to open it to check your emails on Windows 10? Or, when you attempt to close the program, Windows alerts you that Microsoft Outlook has stopped working, as shown below? If Outlook is stuck on the "Processing" screen, or if that didn't solve your problem, proceed with the steps outlined below. Here, you'll find several methods to fix an unresponsive or non-functioning Outlook in Windows 10. Read on for detailed information.
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Practical Solutions | Steps for Troubleshooting |
---|---|
Solution 1: Use Outlook Recovery Software | Select the drive partition where you previously saved your Outlook PST file, then click "Scan"...Full Steps |
Solution 2: Start Outlook in Safe Mode | Close Outlook. Launch it in Safe Mode. Click "Start > Search," then input...Full Steps |
Solution 3: Install Outlook Updates | Enter "update" in the search box and click "Check for Updates" to open Windows Update...Full Steps |
Solution 4: Repair Office Programs | Close and exit all running Office programs. Go to Control Panel and...Full Steps |
Solution 5: Repair Outlook Data File | Open Windows File Explorer and go to C:\Program Files (x86)...Full Steps |
Before proceeding with the resolution of an unresponsive Outlook issue, it is highly recommended to use the Outlook Data Recovery Wizard tool to retrieve all PST files beforehand. This ensures that you prevent any accidental data loss due to incorrect manipulation.
As mentioned earlier, when Outlook stops responding abruptly, it is advisable to recover and back up important email files to avoid any unnecessary loss of PST files. Additionally, Outlook may stop responding when the Outlook data file is corrupted or damaged, or the user profile becomes corrupt. In such cases, the Data Recovery Wizard tool can effectively assist you in recovering lost or damaged emails with just a few simple steps.
Step 1: Select the drive or partition where the lost email files were located and click “Scan”.
Step 2: The software will immediately start the scanning process. Wait for it to finish. To quickly locate email files, click on 'Other' in the left panel. Then, look for PST files or Outlook files in the list of file types.
Step 3. Select the email files you want and click “Recover.” Save them to a location other than the original one.
Importing PST/OST files into Outlook:
To restore emails to Outlook, follow these steps.
Step 1: Launch Outlook. Go to File > Open & Export > Import/Export > Import from another program or file > Open Outlook Data File.
Step 2: In the Navigation Pane, drag email messages, contacts, and other folders from the .pst file to an existing Outlook folder.
If you're not concerned about losing data or are sure that your Outlook Data File isn't corrupted, you can try the following solutions to fix the Outlook 2016 not responding issue right away.
If Outlook stops responding with the Processing screen, start Outlook in Safe Mode to fix unresponsive Outlook 2016 issues.
Step 1: Close Outlook.
<strong>Step 2: </strong>Boot it into Safe Mode.
Step 3: Close Outlook, and then reopen it normally. You should now be able to use Outlook 2016 on Windows 10 without issue.
Outdated versions of Windows or Outlook can interfere with your ability to use and send emails. Therefore, installing the latest updates for Windows and Outlook could resolve the issue of Outlook not responding.
To install a Windows Update, try the following.
< strong > Step 1. Type < b > Update in the search box, and then click Check for updates to open Windows Update.
Update Windows to fix issues with Outlook not working correctly.
Step 2. Click on Check for updates > Install updates. Wait for the process to complete, then restart your Windows PC and see if Outlook works properly. If it doesn't, proceed with updating Outlook.
Resolve Outlook 2016 issues by updating Windows with the utf-8 encoding format.
Step 3: Open Outlook and click “File.”
Step 4: Choose Account > Update Options > Update Now. If you're using Outlook 2010, choose Help > Check for Updates.
Fix Outlook 2016 Not Responding Error by Updating Outlook:
You can fix Office program files to resolve issues such as Outlook not responding or freezing.
Step 1: Close and exit all running Office programs.
Step 2. Open the Control Panel and select Programs and Features.
Fix Office programs that cause Outlook to stop responding
Step 3: Right-click on "Microsoft Office 2016" or "Microsoft Office 2013" in the list of installed programs, and then click on "Change."
Step 4: Choose Online Repair > Repair.
Wait for the repair process to complete, and then open Outlook to see whether it's working normally.
If your Outlook data file is damaged, Outlook might stop working or become unresponsive. You can try to fix the Outlook data file by following these steps:
Step 1: Open File Explorer and go to C:\Program Files (x86)\Microsoft Office\root\Office16.
Step 2: Open “SCANPST.EXE” > Click on “Browse” > Select the PST file that you want to scan.
Step 3: Click “Start.” Check the box next to “Backup files before repairing” and click “Repair.” When the repair process is finished, click “OK.”
Since this issue can be caused by one or multiple reasons, you can try different approaches to resolve it.