Many users have the unpleasant experience of accidentally deleting or losing an Outlook folder that contains important information. If you are in the same boat, worry not! This page offers a complete solution to help you recover emails, messages, appointments, calendar, tasks, or notes from missing folders in Outlook 2016, 2013, 2010, 2007, 2003, and 2002.
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Solution That Works | Step-by-Step Troubleshooting |
---|---|
Solution 1: Recover from the Trash | In Outlook, click on the "Deleted Items" or "Junk Email" folder. Right-click the file and select "Move" > "Other Folder" Full Steps |
Solution 2: Recover from Server | In Outlook, go to "Deleted Items". Click "Recover Deleted Items From Server" to restore deleted emails... Full Steps |
Solution 3: Use Software Recovery | Use email recovery software to scan and restore permanently deleted or lost Outlook folders... Full Steps |
Applies to: Accidentally deleting items from an Outlook folder and never emptying the Deleted Items or Junk Email folder.
If you soft deleted the folder in Outlook, meaning you pressed the Delete button when right-clicking on an item, or dragged the item to the Deleted Items or Trash folder, the first place to check, depending on the type of email account you have in Outlook, is the Deleted Items or Trash folder.
Step 1. In Outlook, go to your list of email folders and click on the “Deleted Items” or “Junk” folder.
Step 2: Right-click on it and choose Move To > Other Folder > Inbox or the respective folder in Outlook, and then click OK to restore your email/calendars/contacts/tasks.
You cannot recover a permanently deleted folder. However, you can still recover permanently deleted emails from a deleted Outlook folder using either of the two methods below.
Applies to: Permanently deleting items by selecting them and pressing Shift+Delete from your Inbox or another Outlook folder. Deleting items from the Deleted Items folder or emptying the Deleted Items folder, but not recovering lost items.
Step 1: In Outlook, go to the folder list and click on Deleted Items.
Step 2: Make sure that “Home” is selected, and then click “Recover Deleted Items from Server.” Microsoft will then restore your permanently deleted e-mails from the Exchange server and list them for you.
Step 3: Select the item you want to restore, click Recover Selected Items, and then click OK. After you restore an item, you can find it in the Deleted Items folder, where you can then move it to another folder.
While Microsoft Outlook has built-in repair features to retrieve deleted items, not everyone can benefit from these. If both of the above methods fail, you can still use data recovery software tools as a last resort to help you restore your deleted folder.
Applies To: Recovers all types of Outlook data files, including files with the .pst or .ost file extension.
The tool Data Recovery Wizard supports PST file recovery and OST file recovery. It can quickly scan your entire hard drive and locate your deleted Outlook folders. In addition to deletion recovery, this all-in-one data recovery tool also supports email recovery in many other complex scenarios, such as format recovery, lost partition recovery, OS crash recovery, RAW partition recovery, and more.
Now, download this email recovery tool and start restoring your deleted or lost Outlook folders in 3 simple steps.
Step 1: Select the drive or partition where your lost email files were located and click “Scan”.
Step 2. The software will immediately start the scanning process. Wait for it to finish. To locate email files quickly, click on “Others” in the left panel. Then, look for PST files or Outlook files in the list of file types.
Step 3. Select the email files you need, and click “Recover.” Save the files to a location other than the original one.
Import PST/OST files into Outlook
To restore your email to Outlook, follow these steps:
1. Launch Outlook. Go to File > Open & Export > Import/Export > Import from another program or file > Open Outlook Data File.
2. In the Navigation Pane, drag email messages, contacts, and other folders from the .pst file to an existing Outlook folder.