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Solutions That Work Step-by-Step Troubleshooting
Solution 1: 3 Ways to Fix Word Crashing Solve the problem by running Office repair tool, opening Word in Safe Mode, and disabling add-ins...Full Steps
Solution 2: Recover unsaved Word document Launch Word > Click "File" > "Options" > "Save". Copy the AutoRecover file location path...Full Steps
Solution 3: Recover deleted/lost Word document Use a data recovery wizard tool to recover lost Word documents due to accidental deletion or formatting...Full Steps

There's nothing more frustrating than having Microsoft Word act up! In our previous article, we discussed some typical Word errors that prevent you from saving your work on time, such as “Word has stopped working” or “Word not responding.” Today, however, we're tackling a common issue – Word crashing when saving.

Part 1: How to Solve the "Word Frequently Crashes When Saving" Issue

In short, there are three saving tricks worth trying to avoid losing your work if Word crashes or freezes.

Solution 1: Run the Office Repair tool

    On Windows 10, 8, or 7, open the Control Panel, click “Programs and Features,” then click on “Microsoft Office.” In the window that opens, click “Repair,” then click “Continue.” Choose either “Online Repair” or “Quick Repair.” Allow the repair process to finish, then restart your computer.

Fix Word Crashing on Save Issue

Fix 2: Open Word in Safe Mode

Starting Microsoft Office applications for Windows in Safe Mode allows you to use them safely when you encounter certain issues. This is particularly useful when Word won't open a document in Normal mode due to a crash.

    Find the shortcut to your Word application. Hold down Ctrl, and then double-click the Word shortcut. Click “Yes” when prompted to open Word in Safe Mode. Try to save your Word document. When you're done, you can exit Safe Mode for Office, and then close and restart your Office applications.

Fix 3: Disable add-ons

Another cause of a crash during saving in Word can be an incompatible add-in.

    1. Go to "File" > "Options" > "Add-ins" tab. 2. Click the "Go" button next to "Manage: COM Add-ins" dropdown. 3. Uncheck any checkboxes next to the add-ins listed, then click "OK."

Unresponsive Word

If Word still crashes after trying all the above methods, you can try moving the Office Word application to another location, as it might be caused by some conflicting program. With the help of Todo PCTrans tool, you can easily and safely transfer programs from the C drive to the D drive or any other local drive on your computer: Todo PCTrans Tool How to Safely Transfer Programs from C Drive to D Drive in Windows 10.

Part 2: How to Recover an Unsaved Document in Word When It Crashes

Most of the time, if Word crashes while you were saving a document, it's lost. Is there any way to recover an unsaved Word document? Let's find out. Usually, when you restart Word after a crash, it will automatically open any documents that you hadn't saved due to the unexpected closure. If it doesn't, you'll have to search for the AutoRecover files yourself.

1. Launch Word and click "File" > "Options" > "Save." Copy the path for the AutoRecover file location.

How to Recover an Unsaved Word Document

2. Open File Explorer, paste the location path, find the unsaved document, and then copy the .asd file.

How to Recover an Unsaved Word Document

3. Open your Word application, and click “File” > “Open.” Click the “Recover Unsaved Documents” button at the bottom. Paste the copied .asd file into the “File name” box that pops up, then open the Word file to recover it.

How to recover unsaved Word document

Aside from restoring unsaved Word documents using the method above, you can also recover unsaved Word documents in Windows 10 with other ways. Feel free to check them out for more information.

Part 3: How to Recover Deleted/Lost Word Documents

A crashing Word application often results in unsaved Word documents. In our daily life or work, we may also lose saved Word documents due to accidental deletion, device formatting, partition loss, or hard drive damage. To recover deleted or lost Word documents, or even those that have been permanently deleted, you can use the Data Recovery Wizard tool.

This powerful data recovery tool helps you retrieve any lost Word, Excel, PPT, PDF, HTML, and other documents from HDD/SSD, USB flash drives, pen drives, and external hard drives. Download this file recovery utility and give it a try.

Step 1: Select the location of the Word file

Select the drive or a particular folder where you lost your Word document and click on the “Scan” button.

Select a location, then click “Scan.”

Step 2: Locate your Word document

The software will instantly start scanning all lost data from the selected drive. Once done, click on the “Documents” option from the left panel. Select the targeted Word file from the scanning results and then hit “Preview”.

Scan and preview Word document

Step 3. Recover the Deleted Word Document

Once the scan is finished, check the Word files you need, then click “Recover.” Make sure to save the recovered files in a different location and not the original one.

Select Word Document and Recover