"Yesterday, I tried to sync my iPhone music to the computer. But when I connected my iPhone to the PC and launched iTunes, my iPhone didn't show up in iTunes. I tried to plug in and unplug the USB cable and even restarted iTunes, but it didn't work. I'm sure the USB cable is fine. Can anyone tell me how to fix the issue of iPhone not connecting to iTunes?"
iTunes is a powerful tool that Apple recommends for syncing and managing your iPhone's data. It's commonly used when you want to transfer files from your iPhone to a computer or another device. However, we've received numerous requests from users who are having trouble connecting their iPhone to iTunes on their computer. Don't worry! We've got you covered with some suggestions to resolve this issue. Follow the steps below.
Here are some troubleshooting steps you can try that might resolve the issue without losing your data. Please follow these steps to get your iPhone recognized by iTunes:
1. Make sure you have the latest version of iTunes, then connect your iPhone. If iTunes still doesn't detect your iPhone, open iTunes, click **Help** > **Run Diagnostics**.
2. Go to your Windows Start menu. Click on Services. When it pops up, click Classic View in the bottom left. Scroll down and right-click on Apple Mobile Device, then click Start. Close iTunes, reconnect your iPhone, and see if it works.
3. Try using a different USB port or USB cable to connect your iPhone to the computer.
4. Make sure that the Apple Mobile Device Support component is installed.
5. Restart the Apple Mobile Device service, and then verify that the Apple Mobile Device USB Driver is installed.
If the methods above don't work, we recommend you back up your iPhone data to the computer with an iTunes alternative like MobiMover. It can prevent you from unexpected data loss, like backing up texts on iPhone X without iTunes. Follow the steps below to learn how to back up your iPhone easily and safely. Give it a shot.
Step 1: Connect your iPhone to the computer and run MobiMover. On the main interface, choose the Backup Manager mode. Then, click Backup to go on.
Step 2: You will see all the files that can be backed up. Just tap the checkbox next to "Select All" to back up all the files to your computer without using iTunes or iCloud. Then, click "One-Click Backup" to start the process.
Step 3: Wait for the transfer to complete. You can restore this backup to your device at any time, but note that this will erase everything on the device and replace it with the contents of the backup.