Apple has been out with iTunes 12 for a while now, bringing along some noticeable changes in its interface and functionality. However, so far, a lot of users have run into a major issue with iTunes where the program fails to backup iPhone (check how to download and install the latest iOS 11.2.5 version online) when they try to save their iPhone data on their computer, which can be extremely frustrating. So, in this guide, we will resolve the problem of iTunes not backing up iPhone X/8/8 Plus/7/6s/6/SE using the following methods.
Backups of your iPhone may not be able to complete on your computer with iTunes due to hardware issues (such as cables and USB ports) or software-related problems (like lack of space and software update issues). Regardless of the cause, check out these tips to troubleshoot in a timely manner.
If your iPhone's USB cable or USB port on your computer is damaged, your device won't appear in Windows or in iTunes. Try using a different USB cable or port, then reconnect your device. If that doesn't work, try the other steps below.
If the issue is with software, restarting your iPhone and computer usually resolves the problem.
How to restart your iPhone 6/7/8: Hold down the “Sleep/Wake” button until you see the red slider, then slide “Slide to Power Off.” Wait 30 seconds, then hold down the “Sleep/Wake” button again until you see the Apple logo on your iPhone.
To restart your iPhone X, press and hold the Side button and either Volume button until you see the slider. Drag the slider to power off your iPhone X. After 30 seconds, press and hold the Sleep/Wake button again until you see the Apple logo on your iPhone.
Restart your computer: Make sure to save all of your files before restarting your computer to avoid losing any important data. To do this, click on the Start menu, select Power, and then shut down your computer. After a short while, turn your computer back on.
If you're having trouble backing up your iPhone or connecting to the iTunes Store, you may be able to fix the problem by updating to the latest version of iTunes.
Open iTunes and click “Help” then select “Check for Updates.” A window will pop up telling you if there is a new version available. If so, follow the on-screen instructions to head to the update page and download the latest version of iTunes onto your computer.
Since iTunes backs up your iPhone to the iTunes library on your computer, an insufficient hard drive space will cause the iTunes backup to fail, and iTunes won't be able to back up your iPhone completely. You can free up space on your PC by deleting unnecessary files or removing apps from your iPhone to reduce the size of the backup.
If none of the above solutions work for the “iTunes won't back up iPhone” issue, but you're in urgent need of exporting files from your iPhone, you can use a professional iPhone backup app – MobiMover, to save photos, videos, music, contacts, messages, and more from your iPhone to computer. Unlike iTunes that backs up all your data to a fixed folder at once, this tool allows you to customize device backups.
Now, click the button below to download and install MobiMover Free on your computer safely and get your iPhone backed up to the computer with ease by following the steps.
Step 1: Connect your iPhone to the computer and launch MobiMover. On the main interface, choose "Backup Manager" mode and click "Backup" to proceed.
Step 2: You'll see all the files that can be backed up. Check the box next to "Select All" to back up everything to your computer without using iTunes or iCloud. Then, click "One-click Backup" to start the process.
Step 3: Wait for the transfer to complete. When it's done, you can restore this backup to your device at any time. However, be aware that this will erase everything on your device and replace it with the contents of the backup.