3 Ways to Fix "0 Bytes Available" on iPhone XS/XR/X

iPhone shows 0 bytes of available space

"It's so weird, my iPhone is showing 0 bytes available, but it's a 64GB model and I don't have many apps installed. The largest files would probably be around a hundred photos. Where did the storage go? Can't believe this is happening to me. Any suggestions when the iPhone shows 0 bytes available? I'd be really grateful if you could tell me how to free up space on my iPhone without deleting apps, photos, videos, music, or other media files."

Multiple users have reported that their iPhone shows 0 bytes of available space, even though that's not actually the case. Some have even proven it to be an error by deleting files from their device and noticing no change in storage space.

"0 Bytes" refers to zero bytes, indicating no data or that the size of a file is zero. In computer terminology, a byte is the basic unit used to measure data or storage capacity. If a file or data takes up 0 bytes of space, it is either empty or does not exist.

You might see 0 bytes available on your iPhone storage, 0 bytes used for Roaming in the current cycle, and many other “0 byte” situations. When your iPhone shows 0 bytes available, it simply means that there's no remaining storage space on your device to save new data. In some cases, this does mean that your iPhone is full and has no space left. If that's the situation you're in, you can either free up iPhone storage or expand iPhone storage. However, in most cases, it's just an error on your iPhone. It could be caused by:

• Ghosting
• Virus attack
• System crash

...(This is an ellipsis, indicating omitted or continuous content)

If your iPhone shows 0 bytes available due to the reasons above or something similar, freeing up space on your iPhone won't solve the problem and is unnecessary. Luckily, there are other viable solutions you can try. Follow the methods below to fix the “0 bytes available” error on your iPhone without losing data.

3 Solutions for "0 Available Space" on Your iPhone (UTF-8)

Before starting the fix, there are a few preparatory steps you need to take. Usually, when your iPhone shows 0 bytes available, you can still access the data on your device. To prevent any possible data loss during the fixing process, it's recommended that you back up your iPhone with free iPhone backup software like MobiMover Free or iTunes/iCloud beforehand.

Method 1: Run an Antivirus Program

As mentioned above, a 0-byte error could be a result of a virus attack. It wouldn't hurt to run an antivirus software on your iPhone to scan and eliminate any possible viruses present on the device.

Method 2: Force Restart your iPhone

As a general troubleshooting method for various iPhone issues, a force restart might also help resolve the “0 bytes Available” error on your iPhone. Depending on your iPhone model, you can do this in different ways to force restart your iPhone.

Method 3: Factory Reset your iPhone

It's necessary to emphasize the importance of backing up your iPhone here, because a factory reset will erase all your data. After that, you can factory reset iPhone 7/7 Plus without losing data at ease, without the worry of losing any important files on the device.

If you find that some files are missing after the repair, you can try to retrieve them with an iPhone data recovery tool – MobiSaver. This tool allows you to recover your iPhone data from an iTunes backup or an iCloud backup.

Recover iPhone data from an iTunes backup showing 0 bytes available:

Step 1: Connect your iPhone to your computer

Launch the MobiSaver tool. Click “Recover from iOS Device” on the left, and then click “Start.”

Step 2: Scan for Lost iPhone Data

MobiSaver will scan your iPhone/iPad/iPod automatically to find both the existing and the lost data. Just wait for it to finish the scanning process.

Step 3. Click the "Restore" button

From here, you can select the lost data that you want to recover, such as photos, videos, contacts, SMS, memos, voice mail, and other files, and save these items to another location.

This software can recover photos, videos, contacts, messages, call logs, memos, WhatsApp chats, voice memos, and other files from your iPhone. It can save your data in many instances of data loss. Since data loss is such a common occurrence, it's definitely worth having this iPhone recovery software installed on your computer.

Works with: iPhone XS, iPhone XS Max, iPhone XR, and earlier