How to Fix 'Try Data Recovery' Issue on iPhone X/8/7/6 after iOS 12 Update

I connected my iPhone to the computer, and today iTunes prompted me to update the software to iOS 13, which I did. Now, my iPhone is stuck on a white screen that says it's attempting data recovery. When that message disappears, it says the update failed and prompts me to press the Home button to restore.

-- A question from the Apple community

"iPhone is attempting to recover data" is one of the issues that iOS users frequently encounter. When this happens, you might wonder what "attempting to recover data" on your iPhone means and how to fix it. To address this problem, we've gathered three practical solutions in this guide. Before proceeding, you can quickly familiarize yourself with the factors causing this issue to prevent it from happening again in the future.

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Why is my iPhone trying to restore from backup?

What does "attempting data recovery" mean on an iPhone? As far as I know, it's a common issue occurring on iPhones running iOS versions from 10.0.1 to 12. This usually happens when you encounter an update error while updating to a new iOS version via iTunes.

Many users have reported such issues, which manifest as data loss and even device resets. And, worse, crucial data might not come back, which is why many people complain of photo loss and photos disappearing from their Camera Rolls after updates.

How to Fix “Try Recovering Data” Issue on iPhone 11/11 Pro/11 Pro Max/X/8/7/6

Generally, you can fix the issue via a forced restart or putting your iPhone into recovery mode. If none of these work and you can't restore from iTunes, you can still recover your data hassle-free with Solution 3.

Solution 1: Resolve the 'Attempting Data Recovery' Issue with a Forced Restart

A force restart resolves many minor iPhone issues, like freezing, crashing, or unresponsiveness that often occur after updates. Essentially, it can fix most problems related to your system and apps. The steps are slightly different depending on which iPhone you have.

Compatible with iPhone 11/11 Pro/11 Pro Max/XS/XS Max/XR/X/8/8 Plus:

Step 1. Quickly press and release the Volume Up button.

Step 2. Quickly press and release the Volume Down button.

Step 3: Hold down the Power button (on the other side of the device) until you see the Apple logo.

Step 4: Even if you usually use Touch ID, you'll need to enter your passcode now.

For iPhone 7/7 Plus:

Step 1: Press the Power/Lock button on the right side of your phone.

Step 2 Hold the volume down button on the left side.

Step 3: Wait for the Apple logo to appear (you might see the "Slide to Power Off" slider, but keep holding the Side button if your iPhone skips this step), and then your device will begin the startup process.

Step 4: Even if you usually use Touch ID, you'll need to enter your passcode now.

For iPhone 6s/SE or earlier:

Step 1: Press and hold the Home button (the button on the front of your iPhone or iPad) and the Power button at the same time.

Step 2: Hold both buttons down until you see the Apple logo.

Step 3: Let go of the button, and wait for your device to finish starting up.

Step 4: Enter your password at startup, even if you usually use Touch ID.

Solution 2: Fix 'Trying to Recover Data' Issue by Placing iPhone in Recovery Mode

If none of the above works, you can try putting your iPhone into recovery mode, but note that this will erase all data on your iPhone. You can then restore your iPhone from an iTunes backup.

Step 1: Launch the latest version of iTunes on your computer > Connect your iPhone to it.

Step 2: Force-restart your iPhone using the method above.

Step 3: You will then see an option to cancel the update, restore your device, or update it. Choose “Update.”

Step 4: Wait for your iPhone to update. When it's done, you can set up your iPhone.

Solution 3: How to recover data after 'Try Data Recovery' fails?

Don't panic if your iPhone/iPad data recovery fails. Before new data overwrite the old and cause more serious data loss, download MobiSaver on your Windows PC or Mac as soon as possible. Let the software scan your device and retrieve the data as much as it can. With three recovery modes to choose from, the tool will help you get back lost data from iPhone XS, XS Max, XR, X, 8 Plus, 8, 7 Plus, 7, 6S Plus, 6S, 6 Plus, 6, 5S, 5c, 5, 4S and 4.

Recover from iOS Device - This mode is used to recover contacts, messages, WhatsApp messages, iMessages, call logs, notes, voice memos, and more when there is no backup available.

Recover from iTunes Backup - If you have backed up your data to iTunes, you can use this mode to selectively recover your data. In other words, you can think of this software as an iPhone Backup Extractor.

Recover from iCloud – This mode is used to retrieve data selectively from an iCloud backup.

A simple guide on how to recover iPhone data using the MobiSaver tool.

Step 1: Connect your iPhone to your computer

Launch the MobiSaver tool. Click “Recover from iOS Device” on the left, then click “Start.”

Step 2: Scan for Lost iPhone Data

MobiSaver will scan your iPhone/iPad/iPod automatically and find the existing data, as well as some lost data. Just wait until it finishes scanning.

Step 3: Click the "Recover" button.

From here, you can select the lost data that you want to recover, such as photos, videos, contacts, messages, memos, voicemail, and other files, and save them to another location.

Bottom line

That's all you can do to fix the “recovery mode” issue. As you can see, it's an update issue that you can resolve with a force restart or by putting your device into recovery mode. If both methods fail, you can easily restore your lost files with the MobiSaver tool. We hope our guide was helpful. Please don't hesitate to share it with others who may be experiencing the same problem.