How to Fix iCloud Backup Grayed Out Issue (Supports iOS 15)

Abstract

Is the iCloud Backup option grayed out on your iPhone or iPad? This page introduces several possible solutions to fix this error, and shows you how to back up iPhone/iPad/iPod data to computer with MobiSaver when the iCloud Backup option is grayed out.

"How to fix the 'Back Up Now' option in iCloud being grayed out?"

I have an issue with my iPhone where when I go to Settings > iCloud > Storage & Backup > Back Up Now, the Back Up Now option is grayed out and unclickable.

It signs in with an active Apple ID/iCloud account, and I'm able to update contacts, calendars, and use @me.com iCloud mail. I've tried toggling the iCloud Backup option with no luck. Does anyone know of a reliable method to fix the greyed out iCloud backup issue and successfully back up my iPhone?

The iCloud backup option is grayed out 

To address the issue of the iCloud Backup option being grayed out, it's crucial to understand the reasons behind it. One primary cause is that the owner has enabled restrictions. By acquainting yourself with all possible reasons, you'll better understand why the iCloud Backup option is unavailable:

    • No Wi-Fi connection
    • Flight mode is on
    • Network restrictions
    • Apple server issues
    • Outdated iOS version

Before finding solutions to fix the issue, it's still important to back up your iPhone for fear that some of the solutions might delete or erase your iPhone data. So how can you back up your iPhone when iCloud backup is not working? Keep reading and you'll find a practical tip to help.

Tip: Backup Your iPhone When iCloud Backup Is Grayed Out

If the iCloud Backup option is grayed out, you can use iTunes or a third-party iPhone backup tool to back up your iOS device data. Here, we recommend that you try using the professional iOS data recovery software – MobiSaver.

It can scan your iPhone, iPad, or iPod touch thoroughly for all existing and lost data, and restore all iOS data to your computer or other storage device as a backup.

Now, you can follow the simple 3-step tutorial guide below to start restoring and saving your iPhone data as a backup:

Step 1: Choose "Restore from iCloud Backup"

Connect your iPhone to the computer and launch the MobiSaver tool. Tap on “Recover from iCloud” and then click “Start”.

Recover Data from iCloud 1

Step 2: Turn off “Find My iPhone.”

Please turn off “Find My iPhone” on your iPhone/iPad/iPod to continue.

Recover Data from iCloud 2

Step 3: Enter the verification code in the confirmation box.

Type "123456" in the confirmation box, then click on the "Continue" button.

Note: This will delete all data and reset all settings. Make sure to back up important information beforehand.

Restore Data from iCloud3

Step 4: Reset your iPhone

Continue setting up your iPhone until you reach the Restore screen. On your phone, select “Restore from iCloud Backup.” Enter the Apple ID and password for the account you want to restore the backup from. Then, click “Next” on your computer.

Restore Data from iCloud 4

Step 5: Select the file

Select the type of data you want to recover. If you want to restore all files, just click on "Select All" at the bottom.

Restore Data from iCloud 5

Step 6: Analyze the iPhone

The software will analyze your device, which may take a few minutes. Do not disconnect or use the device during this time.

Restore Data from iCloud 6

Step 7. Scan for and recover lost data

MobiSaver will scan your iCloud backup file automatically to find the lost data. This process may take a few minutes. Please wait patiently. Then, choose the data you want to recover and click the "Recover" button.

Recover Data from iCloud 7

Below, the utility software has compiled some effective solutions to help you fix the issue of iCloud backup option not available.

Solutions to Fix iCloud Backup Greyed Out Issue

Occasionally, Apple users might find the iCloud Backup option grayed out and unable to manually select Back Up Now to back up their device. If you're experiencing this issue, follow these steps to resolve it.

1. Check your Wi-Fi connection: Make sure you're connected to Wi-Fi.

2. Turn off Airplane mode: Go to Settings > Airplane mode, and then turn off Airplane mode. (Make sure Airplane mode is off so that you can connect to Wi-Fi and start the backup.)

3. Remove web restrictions: Go to Settings > General > Restrictions > Accounts, and then choose Allow Changes.

Update iOS: Update your iOS device to install the latest version of iOS.

5. Reset Network Settings: Go to Settings > General > Reset > Reset Network Settings.

6. Check System Status: Go to Apple's official website and check the system status at https://www.apple.com/support/systemstatus/ (If the issue persists, contact Apple Support for assistance.)

7. Make sure your iPhone has enough free space: Go to Settings > General > About > Available, and make sure you have at least 50 MB of free space for the backup.

Note: After performing each solution, restart your device to check if the iCloud backup greyed out issue is resolved.