Unable to receive/send messages on LINE for iPhone/Android

Over the past decade, communication technology has advanced significantly, giving rise to many feature-rich applications. Among the most popular is LINE, which provides a platform for users to interact with others globally. However, since its launch on smartphone devices, numerous users have reported issues with sending messages on the platform.

Issues with app updates, phone settings, and app cache can lead to message delivery problems in various apps, including LINE. Given the numerous reports of delays and other issues with the LINE app, this article aims to provide unique and effective solutions for those struggling with the problem of not receiving messages on the LINE app.

Solving Issues with Sending/Receiving Messages on the LINE App

In addition to understanding the issues with the LINE app, it's essential to comprehend the methods that can be employed to address this problem. In this section, we will explore three broad approaches to resolve the issue of inability to send messages on the LINE app.

• Method 1: Check your Internet Connection
• Method 2: Update and Restart the Device
• Method 3: Clear LINE Cache

Method 1: Internet Connection

The first troubleshooting step for LINE issues is to check the network connection being used to access the app. Often, network problems can prevent you from sending or receiving messages within the application. Hence, it's advisable to inspect the speed and status of your internet connection, regardless of the device you're using.

To properly check your internet speed, consider using the services of Ookla to test your network connection. It provides an overview and clear results indicating the state of your internet connection with your smartphone.

Method 2: Update and restart your device

If your internet connection is working fine, there's a high chance that your LINE app on your smartphone needs an update. An incomplete update can disrupt the app's internal processes and cause numerous glitches. This might lead to issues with sending or receiving messages on LINE. You should consider updating the app and restarting your device following these steps:

For the iPhone

Step 1: Open the App Store on your iPhone, then tap your profile icon in the top right corner.

Step 2. Scroll through the list of apps on the next screen and find LINE. If an update is available, you'll see an "Update" button next to it. Tap it to update the app to the latest version.

Step 3. Once it's done, go to your iPhone's Settings and tap on General. On the next screen, look for the “Shut Down” option to turn off your device.

Step 4. Hold down the Power button on your iPhone to restart it successfully and use LINE efficiently.

For Android

Step 1. Open the Google Play Store on your Android device and tap your profile icon. Select "Manage apps & devices" to proceed to the next screen.

Click on the Profile icon.

Step 2: On the new screen, tap on "Available Updates," and find the LINE app in the list. Tap "Update" to start the updating process.

Step 3: After the update, hold your device's Power button and select "Reboot" or "Restart" from the screen that appears.

Method 3: Clear LINE's Cache

Considering the issue still persists, prolonged use of certain apps tends to occupy their cache space. Files stored in the cache can significantly slow down applications and processes. To clear the cache, follow these steps:

For use with iPhone

1. Open the LINE app on your iPhone, then tap the “Gear” icon in the top-right corner.

Click the Gear icon

Step 2. On the next screen, tap on “Chats.” On the following screen, look for the “Clear Data” option to clear the app's cache.

For Android

Step 1: Open the LINE app on your Android phone, then tap the Gear icon in the top right corner to open Settings.

Click on the Gear icon

Step 2. On the next screen, look for the “Chat” option, then continue searching for two options to clear your device's data.

Step 3: You can choose to "Clear chat history" or "Delete photos and other files in chats" to clear LINE's cache. Confirm the process when prompted.

How to resolve LINE message delay issues

If you're having trouble receiving notifications while sending or receiving messages on LINE, don't worry. Even if your LINE notifications are delayed, we have a comprehensive set of solutions to address such issues in the app. To better understand the situation, explore the four distinct solutions provided below:

• Method 1: Enable LINE Notifications
• Method 2: Change your Internet Connection
• Method 3: Uninstall and Reinstall LINE
• Method 4: Clear App and Device Cache

Method 1: Turn on LINE Notifications

The first thing you should do for your LINE app is turn on notifications. This usually doesn't happen for any other reason, but it's often due to user error. To turn on notifications, follow the steps for Android or iPhone below:

Step 1: Open the LINE app on your device and tap the gear icon to access Settings.

Step 2. Find the Notifications entry in the list, and then toggle the Allow Notifications switch on the next screen.

Method 2: Change Your Network Connection

Network connectivity issues might cause delays in sending or receiving messages on LINE, which can disrupt your chat experience. To avoid this, you can try switching your network connection. Here are detailed steps for both Android and iPhone users: For Android users: 1. Open the "Settings" app on your phone. 2. Scroll down and tap on "Network & Internet" or "Wireless & Networks." 3. Tap on "Mobile Network" or "SIM & Network." 4. If you're currently using mobile data, consider switching to Wi-Fi. Tap on "Wi-Fi," turn it on, and then select an available network to connect to. 5. Conversely, if you're using Wi-Fi, try turning it off and switching to mobile data. Ensure your mobile data switch is on and wait for your device to connect. For iPhone users: 1. Swipe up from the bottom of the screen (on iPhone X and newer models) or pull down from the top right corner (on iPhone 8 and earlier models) to open the Control Center. 2. Check the Wi-Fi and Cellular Data icons. If Wi-Fi is connected, tap the Wi-Fi icon to turn it off. Then, tap the Cellular Data icon to enable mobile data. 3. If you're currently on Wi-Fi, turn it off and switch to Cellular Data. If you're using Cellular Data, tap the Wi-Fi icon to connect to an available Wi-Fi network. After completing these steps, you should be able to continue chatting smoothly on LINE with your new network connection. If the issue persists, you may need to check with your network provider or restart your device.

Works with iPhone

Step 1: Open your device's Settings and look for the “Wi-Fi” option in the list.

Step 2: On the next screen, look for a stronger network and provide any necessary information to connect to it.

Select a fast WiFi network

For Android

1. On your Android device, open the Settings app and select Wi-Fi.

Tap the Wi-Fi option.

Step 2: Look for a better Wi-Fi connection and switch to it so you can send your LINE message on time.

Method 3: Uninstall and Reinstall LINE

iPhone users have a possible solution to address issues with the LINE app, and that is to uninstall and reinstall the application for a effective outcome. If you're experiencing delayed messages on LINE, follow these steps:

Step 1: Open your iPhone's Settings, scroll down and tap on “General.” Next, tap on “iPhone Storage” and find the LINE app in the list of apps.

Step 2: In the next window, tap 'Uninstall' to proceed. Return to the home screen and tap on the LINE app again to reinstall it on your device.

Method 4: Clear App and Device Storage

Absolutely, Android users can try clearing app and device storage to keep apps running smoothly. Clearing app caches can make them run much faster. Here's how:

Step 1: On your Android phone, launch the "Settings" app, and then select "Apps" from the list. In the next screen, choose "Manage Apps" and find "LINE" in the list.

Select the “Manage Apps” option.

Step 2: In the next window, tap Storage, then hit “Clear Data” at the bottom of the screen to clear the app's cache and storage.

How to Recover Deleted/Lost LINE Chat History

To fix LINE app issues, you may need to perform the above methods. However, some of them may lead to data loss. For this, you don't need to worry about losing any LINE data. The MobiSaver tool offers a perfect chance to easily recover LINE messages.

MobiSaver is an advanced platform that facilitates swift data recovery for users. Not only does it provide an interface for unlimited data retrieval, but it also ensures a rapid recovery process with its technical support. MobiSaver truly simplifies the task of data recovery with its diverse modes and features.

Restore LINE Messages on iPhone

MobiSaver provides an appropriate system for iPhone users to easily recover LINE messages. Learn more about the platform and its features through the following steps:

Step 1: Connect your iPhone to your computer

Launch MobiSaver, click on the “LINE” tab, and then choose “Device Storage”.

Step 2: Analyze your iPhone/iPad/iPod

The software will scan your device to perform LINE data recovery.

Step 3. Scan iPhone to Find LINE Data

Mobisaver will scan your iPhone 13/12/11/X/XR/XS/8/7/6/5/4 automatically and find your current LINE data, as well as some lost data.

Step 4: Preview and recover LINE chat history or attachments

On the left, select “LINE” or “LINE Attachments” to preview them. Then choose “Recover to Computer” or “Recover to Device” to save your LINE data.

Restore LINE Messages on Android

Android users can also retrieve their LINE messages using the MobiSaver for Android tool. To do this, follow the step-by-step guide below:

Step 1: Connect your Android phone to the computer

Install and run MobiSaver for Android on your PC, then connect your Android phone to the computer with a USB cable. Click “Start” so the app can detect and connect to your device.

Step 2: Scan Your Android Phone to Find the Lost Data

Once it's connected, the software will scan your Android device quickly to find all existing and lost data. You can easily locate the lost files you want to recover by choosing the right file type.

Step 3: Preview and recover data from Android phone

Preview all the recoverable files and quickly select the items you want to restore. Then, click the “Recover” button to get your chosen files back immediately.

Conclusions

This article provides a comprehensive guide for users on how to resolve issues with sending or receiving messages on the LINE app across various devices. Whether you're an Android or iPhone user, these solutions cater to your needs. If users lose data during any process, they can consider downloading and using the MobiSaver tool for an effortless data recovery experience.