7 Ways to Fix WhatsApp Not Showing New Messages Issue [SOLVED]

Looking for solutions to fix the WhatsApp not checking for new messages issue? Let's explore a few remedies together. WhatsApp is an incredible app with over 2 billion users as of 2021. As the most popular instant messaging app, it facilitates over 100 billion messages sent between users daily. With its support for both Android and iOS platforms, it has a massive user base on both.

However, some people have issues with WhatsApp constantly checking for new messages. This is an issue where you get a preview notification before an actual WhatsApp message notification comes through. So, how do you stop the app from continually checking for new messages? Let's find out.

WhatsApp constantly checks for new messages.

WhatsApp has a sophisticated messaging system that allows you to receive messages and calls faster than many other apps. The app relies on advanced algorithms that notify you promptly.

But for some reason, many people see this notification a lot:

This is not necessarily because of a slow connection or a glitch in the WhatsApp app itself; it can have many causes.

• WhatsApp server outage
• Device issues
• Network connectivity problems
• Corrupted messages
• Broken or failed backup/restore processes

That is why the notification persists at the top of the screen on both Android and iOS devices, annoying users. And it cannot be dismissed with a simple swipe or clearing of notifications, adding to the frustration of smartphone users.

How to Fix WhatsApp New Message Notifications on iPhone and Android

You might have spent a lot of time searching for effective ways to fix this WhatsApp issue. However, as we mentioned earlier, there could be many reasons behind it, so there are various solutions as well. Hence, we will discuss various methods to fix this problem.

Since the problem could be caused by any number of things, we recommend trying these methods to diagnose the issue and fix it simultaneously. So, for both iPhone and Android users, here are 7 ways to fix the WhatsApp not getting new messages error.

• Method 1: Check the WhatsApp Server
• Method 2: Restart Your Phone
• Method 3: Check Your Internet Connection
• Method 4: Disable the VPN
• Method 5: Turn Off Data Saver
• Method 6: Update WhatsApp
• Method 7: Disable Battery-Saving Mode

Method 1: Check the WhatsApp Server

Many of the issues related to WhatsApp are due to server problems. It doesn't happen often, but it's not rare either. There are times when WhatsApp stops working for users, including the inability to send messages, make calls, or constantly getting an error to check for new messages.

So how can you tell whether WhatsApp's servers are down? Here's how:

Step 1. Open a web browser on your iPhone or Android device.

Step 2: Type "DownDetector.com" in the search bar.

Sorry, as a text-based model, I'm unable to display images directly. However, based on the code you provided, this should be an image named "downdetector" with a height of 386 pixels and a width of 600 pixels. The source path for this image is "/images/en/resource/iphone-recovery/downdetector.png". This image might be a downtime or service outage report from a website or service.

Step 3: Search for and tap WhatsApp.

This image depicts the outage reports for WhatsApp on the DownDetector website. DownDetector is an online service that monitors performance issues and outages for various websites and applications. The graph shows the number of user reports indicating that WhatsApp was unavailable or experiencing issues within a specific time frame.

Step 4: Check if WhatsApp is down.

As you can see, according to this website, WhatsApp is working fine. So, if you see the same, we advise you to try the next method.

Method 2: Restart Your Phone

Oftentimes, this is just a simple case of a phone system cache that hasn't refreshed. This can not only prevent WhatsApp from checking for new messages, but it can also cause other notifications to get stuck. So, restarting your phone is an easy way to fix this issue. Here's how:

For Android:

Step 1: Hold down the Power button until you see this menu.

Click the "Reboot" button.

Step 2. Tap Restart or Reboot.

Click Restart or Reboot.

Step 3: Confirm and wait for your phone to restart.

This will restart your phone and clear the system cache, which should fix the problem for Android users.

For iPhone:

Step 1: Find and open the “AssistiveTouch” feature on your iPhone or iOS device.

Step 2: Click on the Devices tab and then click More.

Step 3: Tap “Recover,” and wait for your iPhone to restart.

Click the "Restart" button

This will restart your iOS device and clear the cache in the process. Once your iPhone or Android is back on, run WhatsApp again to see if the error has gone away.

Method 3: Check Your Internet Connection

This could be due to an issue with your network connection, as this is a common reason why WhatsApp displays such a notification. When WhatsApp is unable to connect to the network, it tries to fetch new messages, hence why it might not be able to show notifications properly.

So try loading YouTube or any other site and see if it loads quickly on your iPhone or Android device. But to be sure and check properly, you can do this on your iPhone or Android device:

Step 1: Open your web browser and go to Fast.com.

Step 2: Wait while it checks your Internet connection.

If your internet connection is slower than 1 Mbps, that could be the main reason. Try restarting your router by turning it off and unplugging the adapter cable. Leave it disconnected for 10 seconds, then plug it back in and check if your internet speed has improved.

Method 4: Turn off the VPN

A Virtual Private Network (VPN) can be one of the reasons behind WhatsApp troubles. People often keep their VPNs running, which can lead to junk data accumulation and a full file cache. This can cause issues not just for WhatsApp, but for other apps as well.

So, to turn off a VPN, just go to your VPN app, and turn it off, as shown.

Step 1: Open your VPN app.

Step 2: Disconnect or turn off your VPN.

Step 3: Close the VPN app.

This will prevent the VPN from interfering with WhatsApp's connection to its servers. This should resolve the issue, but it's recommended that you restart your phone after turning off the VPN.

Method 5: Turn off Data Saver

Data Saver restricts the bandwidth usage of various apps, including WhatsApp. This is why it can cause WhatsApp to show that it's checking for new messages without allocating enough bandwidth to download them.

So, you might try disabling it as follows:

For Android:

Step 1: Click “Settings.”

Step 2. Look for and tap Data backup (this may vary depending on your Android and phone manufacturer).

Step 3: ​Turn off data saving.

For iPhone:

On any iOS device, the data-saving mode is called Low Data Mode. To find and turn it off, do this:

Step 1: Go to “Settings.” Then find and tap on “Mobile Data.”

Step 2. Turn off Low Data Mode.

That would allow WhatsApp to use the appropriate data on both iPhones and Android devices to download messages correctly.

Method 6: Update WhatsApp This text contains an HTML anchor tag, which should be preserved in the translation for linking or positioning purposes: Method 6: Update WhatsApp

This will allow you to update WhatsApp, thus replacing the older version that was causing issues and enabling you to fix the problem of not being able to check new messages. Again, this process will vary for Android and iPhone users.

For Android:

Step 1. Open the Google Play Store.

Step 2: Tap on WhatsApp to expand it.

Step 3: Click “Update.”

Step 4. Let it update your app.

For iPhone:

1. Tap the App Store icon on your Home screen to open it.

Step 2: Tap on 'Update' on the bottom right of the screen.

Step 3: Tap Update next to WhatsApp Messenger.

Step 4: Wait for the update to complete.

This approach would address all of the problems caused by versioning, and it would allow you to receive messages without having to check for new ones.

Method 7: Turn Off Battery Saver Mode

For Android devices:

Step one: Go to “Settings.” Then find the battery option.

Step 2: Tap Battery Saver.

Step 3: Disable Power Saving Mode.

Step 4: Set “Open at Login” to “Never.”

For iPhone:

Step 1: Tap on “Settings” from the home screen.

Step 2: Tap Battery.

Tap the Battery icon on your iPhone.

Step 3: Find Low Power Mode.

Step 4: Turn it off.

This causes WhatsApp to use more power so that it can receive messages and update your screen accordingly.

Expert Tip: How to Recover Lost/Deleted WhatsApp Messages/Data

While trying to stop WhatsApp from checking for messages, you might delete some messages, or even all of your WhatsApp data. How can you prevent this?

You can turn to a professional iPhone data recovery tool like MobiSaver to get your messages back. This tool allows iPhone users to recover data and media files directly from their WhatsApp account without any hassle.

Here's why you need it:

- Unmatched iPhone data recovery capabilities. - Retrieve data from iTunes or iCloud backups – without the hassle. - Recover contacts, messages, media, audio, and more. - Supports other apps besides WhatsApp, such as Line and Kik.

All of this would be great for any iPhone user.

Complete Guide: Recover Messages from WhatsApp Using the MobiSaver Tool [UTF-8]

Now that you have downloaded the MobiSaver tool to your computer, here's how to use the program to recover lost or deleted WhatsApp messages:

Step 1: Connect your iPhone to your computer

Launch MobiSaver, click on the “WhatsApp” button, and then choose “Device Storage”.

Step 2: Make sure your device is connected

If WhatsApp is not installed on your iPhone, MobiSaver will not find your data.

Step 3: Scan your iPhone to find important data

Mobisaver will automatically scan your iPhone 13/12/11/X/XR/XS/8/7/6/5/4 for lost WhatsApp chats, history, photos, videos, and other files. This process may take a few minutes, so please wait patiently.

Step 4: Preview and Recover WhatsApp Data

Click on the “WhatsApp” button on the left to display your lost WhatsApp data. You can preview and select the data you want to retrieve, then click “Recover to Computer” or “Recover to Device” to get it back.

With these instructions, you can easily restore deleted WhatsApp attachments from an iTunes backup.

How to Recover Deleted Kik Messages or Chat History on iPhone

No more hassle to recover deleted Kik messages or chat history. Get the full guide with just a few simple steps.

Conclusions

And there you have it, folks: several methods that can help you fix annoying WhatsApp read receipt notifications. With these methods, not only will you be able to fix your WhatsApp, but also make sure it doesn't happen again. So, as we suggested earlier, try these methods one by one until your issue is resolved.