"Has anyone experienced sudden freezing or crashing of games after updating to Windows 11? Specifically, the game crashes and displays error code 0x8000003 in the Event Viewer. This is not a tech support inquiry, I'm aware that the issue is related to Windows 11. I'm just curious if anyone else has encountered the same problem."
Good news! Microsoft released Windows 11 in October. But is Windows 11 good for gaming? That's still a question. However, you can't imagine how attractive the new system is to PC gamers unless you've tried it. Unfortunately, some users have reported game crashes on their devices. What could be causing this issue? How do you fix game crashes or stuttering on Windows 11? Read on for the answers.
On average, games freeze due to:
To address this, we recommend first checking the Windows 11 gaming requirements. If your device meets these requirements, proceed to explore how to resolve the issue.
Option 1: Update Graphics Card Drivers
Update Graphics Card Drivers
Option 2: Uninstall Sonic Studio 3
Uninstall Sonic Studio 3
Option 3: Run the SFC Command Prompt
Run the SFC Command Prompt
Option 4: Clean Up Temporary Files
Clean Up Temporary Files
Option 5: Uninstall and Reinstall the Crashing Game
Uninstall and Reinstall the Crashing Game
You can update your graphics card driver through Device Manager.
Step 1: Right-click the Windows icon and select Device Manager from the list.
Step 2. Look for “Display adapters.” Right-click on it and select Update driver.
Step 3: Choose Search automatically for updated driver software.
Step 4. Choose to update the graphics driver.
If it doesn't find any, don't worry – you can always visit your manufacturer's website to search for and update your drivers manually. This solution is also useful if games keep crashing on your Windows 10 or Windows 11 PC.
Step 1: Go to Settings > System > Display
Step 2. Click on “Advanced display settings” under the “Multiple displays” section.
Step 3: Check the manufacturer information under “Display Information.”
If you're installing a graphics driver, download it manually with these steps. We'll use Intel as an example:
Intel has introduced the Intel Driver & Support Assistant (https://www.intel.com/content/www/us/en/support/detect.html), which easily identifies your drivers and available hardware updates.
After installation, please check that the driver is installed correctly:
Open the 'Device Manager' > Right-click on 'Display adapters' and select 'Properties' > Go to the 'Driver' tab > Check your graphics driver version.
During our tests, we've found that some crashes are caused by Sonic Studio 3. You can try to uninstall this audio suite and see if the game runs again. This actually solved the freezing issue for some users. Also, if you downloaded and installed any third-party software and then the game started to crash, it's a good idea to uninstall these newly installed apps.
Step 1: Click the Windows logo, then select “Settings.”
Step 2: Select Apps from the left pane, and then click Apps & features.
Step 3. Find Sonic Studio 3, click on the three dots, and then click Uninstall.
Step 1. Click the Search icon, type Command Prompt, and select "Run as administrator."
Step 2. Type sfc /scannow and press Enter.
Step 3: The system will then begin to scan. If there are any errors on your device, this will fix them. Wait for the process to finish, and then restart your computer.
Step 1: Press Windows + R to open the Run dialog box. Type %temp% in the blank space, and then click OK.
Step 2: Press Ctrl+A to select all the temporary files. Right-click on them and choose "Delete."
Step 1: Click the Windows icon, then select “Settings.”
Step 2: In the left pane, click on Apps. In the Apps section, select Apps & features.
Step 3: Find the crashed game > Tap on the three dots and select “Uninstall.”
You can find more specific examples here.
Fix Windows 11 game crashing or freezing issues easily with any of these six solutions. Choose one that suits you best. We recommend trying the Partition Master tool and the CleanGenius tool first for disk expansion and system cleanup, as these two methods are quick ways to fix game freezing in Windows.