The MacBook, one of the most popular desktop devices, takes laptop performance and portability to a whole new level. While it usually works like a charm, it can sometimes run into issues, such as unexpected crashes or freezing due to various reasons.

My MacBook Pro suddenly froze and stopped working last week. Since then, it won't turn on and only gets stuck on the Apple logo when attempting to boot up. Is there any way to retrieve data from this frozen MacBook?

You can follow the instructions on this page to fix a failing hard drive on your Mac or recover data from a dead Mac hard drive.

Use Software to Recover a Non-Bootable Mac The effectiveness of this method depends on the severity of the issue and the efficacy of the software used. MacBook data recovery is generally less expensive than buying a new computer, especially for minor software-related problems.
Recover the Hard Drive from an Unbootable Mac If the issue lies with the hard drive itself, this method involves removing the unbootable MacBook's hard drive and connecting it to another functioning computer as an external drive.
⚙️Repair with Mac Disk Utility Mac Disk Utility is a built-in tool that can help fix some common software-related issues. It can be accessed through macOS Recovery Mode. This method is suitable for mild disk-related issues, such as disk errors or a damaged file system.
Transfer to Another MacBook If the non-bootable MacBook can still power on but has functional issues, transferring the data to another MacBook is an option. This can be done by connecting the two MacBooks with the appropriate cable or via a network connection.
Try Data Recovery Services In cases of severe hardware failure or when other methods fail, professional data recovery services may be considered. These services utilize advanced techniques and specialized equipment to retrieve data from a non-bootable MacBook.

Common Causes - Why Won't My Mac Turn On?

Here are some of the main reasons that might cause your Mac to freeze or not start up:

    • Computer Wear and Tear: Normal wear and tear caused by prolonged usage and exposure to various environmental factors can degrade the internal components of a MacBook over time, eventually leading to its demise.
    • System Crash: An unexpected crash of the MacOS, manifesting as an abrupt interruption of its functionality, could result in irreparable damage to critical software and hardware components, rendering the device inoperable and causing its death.
    • Hard Drive Failure: The MacBook's hard drive, which primarily stores all data and operating system files, may fail due to mechanical issues, overheating, power surges, or natural degradation of its internal parts over time, leading to the cessation of Mac functions.
    • Virus Attack: Malicious virus attacks, originating from various online sources or infected files, can infiltrate a MacBook's system, corrupt its software, damage essential files and settings, ultimately rendering the device unusable and causing its death.
    • Excessive Bad Sectors: An excessive accumulation of bad sectors on a MacBook's hard drive, resulting from physical damage, regular use, or faulty components, gradually impairs the device's ability to read and write data effectively, eventually leading to severe malfunction and the end of the MacBook's lifespan.

When such issues happen, you cannot boot your MacBook or access the data on the hard drive. The first thing you can do is to use professional Mac data recovery software to retrieve data from the failed MacBook Pro. Then, you can easily fix the corrupted hard drive on your MacBook with the built-in Disk Utility or other methods.

The solutions provided on this page can also be used to recover data from a dead Mac hard drive of a MacBook, MacBook Air, and the likes. Read on for detailed instructions.

Solution 5: How to Recover Data from a Non-Bootable MacBook Pro/Air

If your Mac has a Time Machine backup, you can use it to fix a failing hard drive and get your MacBook booting again so you can restore your damaged Mac from the backup.

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If you don't have a backup, don't worry: You can try either of these two methods to recover your data from the unbootable MacBook Pro to an external drive, and then transfer it to another computer.

Method 1: Recover Data from a Dead MacBook with Mac Data Recovery Software

With the Data Recovery Wizard for Mac tool with bootable media, you can effectively recover lost photos, audio, music, documents, and emails from a failed/crashed/damaged MacBook.

    - This Mac data recovery software also supports recovering emptied Trash on Mac. - The powerful data recovery tool can scan and retrieve data from corrupted SD cards, USB flash drives, memory cards, etc. on Mac, working well on Mac OS X 10.9 to macOS Catalina 10.15. - It is also a professional Mac hard drive data recovery program that recognizes both internal and external Mac hard drives.

Now, you can recover data from a damaged MacBook Pro hard drive in a few steps through Recovery Mode by following this tutorial:

Step 1: Launch the utility in Recovery Mode

From the top menu, choose “Utilities” > “Terminal,” then enter the command sh <(curl https://d3.tools.com/mac/boot.sh). Press “Return.” Wait a moment—the app will launch, which might take a few minutes.

Start the tool in Recovery Mode

Important: If the terminal returns "No such file or directory" or "Could not resolve host," double-check that you've typed the command correctly, ensure your Mac has a stable internet connection, and confirm that your macOS version is macOS 10.15 or later.

Step 2: Select the volume on your Mac's hard drive

Select the volume where the lost data was located and click “Find Lost Files.” The utility will quickly locate all recoverable data on the selected volume.

Select the Mac hard drive volume:

Step 3: Choose the lost data you want to recover

The software will categorize the recoverable data by file type and storage location. Click on “Type” or “Path” in the left sidebar to locate the files you want. Then, check the box next to the data you want to recover.

Select the lost data you wish to recover.

Step 4: Recover and save your data to an external drive

Click the “Recover” button, a pop-up window prompts you to “Select a location to save the recovered files”. Choose an external hard drive as the new storage location for the recovered data.

Recover and save data from an external drive

Many Mac users have already proven the effectiveness of this tool. If you are interested in solving the Mac file recovery issue, please share it on social media platforms like Facebook, Twitter, Instagram, and so on!

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Method 2: Recover an Unbootable Mac Hard Drive to Another PC or Mac

Warning:

If you have two computers available, you can also try these steps to restore your Mac's hard drive data to another computer:

1. Remove the Mac's hard drive and connect it to another computer.

You'll need a screwdriver, an external hard-drive enclosure, and a USB cable for the flash drive.

Step one: Use a screwdriver to open up the case of your old Mac and extract the hard drive.

Open the Mac computer case

Step 2: Put your Mac's hard drive in an external enclosure, and connect it to your computer.

Connect the Mac hard drive to another computer

2. Acquire and examine the data

On a Windows computer: Open File Explorer and double-click to check the hard drive's data.

On a Mac: Double-click the disk icon on your desktop to see if you can access the drive and its data.

If you see your data, congratulations – you've successfully recovered your data from the dead MacBook. If not, proceed to the next step.

3. Restore a Mac hard drive to another computer

On a Windows computer, you can easily download the Data Recovery Wizard for Windows to scan and recover data from a Mac hard drive to a PC.

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On a Mac, you can directly scan and recover data from the Mac hard drive in three simple steps:

Step one: Search for the lost files.

Step 2: Preview the scanning results

Step 3: Select the data and recover it

Select the data and recover

And you have now successfully recovered data from your dead MacBook.

Method 3: Repair a Damaged Mac Hard Drive with Disk Utility

If you're dealing with stuff like "MacBook frozen," "Mac won't boot up," "random app crashes," "corrupted files," or "peripherals not working properly," chances are it's your Mac's hard drive causing the trouble.

When your Mac won't start up or run, the problem is usually with the macOS operating system or your Mac's hard drive. Because there are many possible causes, the solutions can vary.

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The built-in disk management tool, called Disk Utility, can also help resolve issues with a hard drive not starting up.

After you recover your Mac hard drive data to a secure location, you can use Disk Utility to check for and repair problems with the disk and volumes as follows:

Step 1: Restart your Mac while holding down the Command + R keys.

Restart your Mac

Step 2: Click “Disk Utility,” then click “Continue.”

Open Disk Utility

Step 3: Go to “View” > “Show All Devices,” and then select the Mac hard drive that you want to repair.

Step 4: Tap “First Aid” and then tap “Run.” When it's done, tap “Done.”

Run First Aid to fix or troubleshoot a problematic Mac hard drive

If Disk Utility reports that the disk looks normal, or that it has repaired the disk, you're done.

Then you can replace your old Mac's hard drive with the new one, or just transfer all the data to a new Mac.

Method 4: Transfer Data from a Non-Responsive Mac to Another MacBook

You can use an built-in Mac feature to transfer data from a non-working Mac to a working one. You'll need to connect the damaged Mac to a working one with a Thunderbolt cable to do this.

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How to Transfer Information from a Frozen Mac to a New Mac
    • Connect the non-working Mac to a functioning Mac using a USB cable.
    • On the non-working Mac, press and hold the T key and the power button to start in Target Disk Mode.
    • On the working Mac, navigate to Finder > Locations > Network.
    • Double-click the non-functional Mac's drive, select Connect As > Guest, then click Connect.
    • To transfer files from the faulty Mac to the other Mac, simply drag and drop the files.

Method 5: Try a Professional Mac Data Recovery Service

If all else fails, you can take your dead MacBook Air or MacBook Pro to a data-recovery specialist and see if they can salvaged anything.

You might also try contacting a nearby US MacBook data recovery service.

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Tool Data Recovery Services

Contact our experts for a free evaluation now

Get professional one-on-one consultation with Tool Data Recovery specialists. After a free diagnosis, we can offer the following services:

  • Repair damaged RAID structures, unbootable Windows operating systems, and corrupted virtual disk files
  • Recover/repair lost partitions and repartitioned drives
  • Recover formatted hard drives on Mac and fix original drives (including Bitlocker encrypted drives)
  • Fix disks turned into GPT protected partitions

Conclusion: MacBook Data Recovery

We have just discussed the reasons that could cause MacBook and hard drive death. To immediately recover lost data from Mac hard drive, use the Data Recovery Wizard for Mac tool.

It would use the bootable disk to quickly scan and recover lost data from Mac hard drive. You could also try swapping the old Mac hard drive into a new computer to see if you can access the data that way.

As for fixing a problematic Mac hard drive, you can run Disk Utility and use its First Aid feature to see if it can repair the drive. If that doesn't work, you may need to replace your Mac or try the five methods recommended in this article to fix a Mac that won't turn on.

How to Recover Data from a Frozen Mac? – Frequently Asked Questions

If you still have questions about MacBook data recovery, check the following FAQs to troubleshoot the issue yourself:

How to recover data from a Mac?

When you lose data from your Mac, you can try any of these three methods to recover data from your Mac:

Method 1: Recover Deleted Files from the Mac Trash

Method 2: Restore Data from a Time Machine Backup

Method 3: Use a free Mac data recovery software, such as Data Recovery Wizard, to retrieve your files.

Does Apple provide data recovery services?

According to Apple's Hard Drive Data Recovery and Warranty Implications, "A hard drive that has failed due to normal use, and a hard drive that has had data recovery on a Mac Mini performed by a third-party company specializing in data recovery services, can be returned to Apple for warranty service..."

3. How to recover data from MacBook after factory reset?

The chances of recovering data after a factory reset on a MacBook aren't very high. However, as long as you haven't saved any new files to the Mac hard drive after the factory reset, you can still try running a tool like the Data Recovery Wizard for Mac to see if it can find anything.

How can I recover data from an SSD on a MacBook?

As you know, SSD has a Trim mode, and if you have Trim enabled, then everything you delete is gone for good.

So, if you need to recover data from SSD, you first need to check the SSD TRIM status; and then run a Mac data recovery tool to scan and retrieve data from your Mac SSD if TRIM is disabled.