My laptop keeps crashing while watching videos.

To address the issue of laptop freezing while watching videos, this article presents a total of 6 effective solutions. Please refer to the table below for more details.

Please provide the English content you would like translated, and I will do my best to translate it into Chinese.

“I've been running a Asus laptop with Windows 10 for about a year with no problems. But now, when I watch videos on YouTube, after about five minutes the screen freezes and there's a buzzing sound, then it crashes. Sometimes it's longer, like one time when it crashed after 25 minutes. I can't click on anything. It has happened both in full-screen and normal-size videos. It only happens with videos. I have no idea what the problem is and hope you can help.”

Why does my computer always lag when I watch videos?

When your computer crashes or freezes while watching a downloaded or online YouTube video, it's usually a sign of a compatibility issue between your web browser and your graphics card. However, there can be many other uncertain reasons, such as corrupted Windows system files and user profiles, disabled services on your computer, or software conflicts that could cause a crash while watching a video.

When issues occur, we recommend that you install all available Windows updates and check again. If your HP or Asus laptop still freezes while watching videos, try out the following common yet practical solutions.

Method 1: Run the Video Playback Troubleshooter

Windows 10 has a troubleshooter that can check for and fix update problems. Run this troubleshooter to see if your issue is with Windows Updates.

Step 1: Open the Control Panel on your Windows 10 computer.

Step 2: Change the view to "Large icons," click on "Troubleshoot," and then click "View all" in the left pane. Run the "Playing video" troubleshooter.

After the process completes, restart the system and check if the issue is resolved.

Method 2: Reinstall or update Adobe Flash Player

You can resolve issues with YouTube stopping and crashing by uninstalling and reinstalling Adobe Flash Player. Additionally, make sure you're updated to the latest version of Adobe Flash Player to ensure YouTube uses Flash correctly for video playback.

Method 3: Update your display adapter driver

You can check and update your graphics driver to see if that helps. Follow these steps:

Step 1. Press the Windows key + X and click on “Device Manager.”

Click “Display adapters” > right-click your graphics card, then select “Update Driver”.

Next, initiate the Update Driver Wizard for the device you chose and complete the upgrade.

Method 4: Disable Hardware Acceleration

A YouTube blue screen indicates a compatibility issue between your web browser and graphics card. You can try fixing this by disabling hardware acceleration for the video.

For Chrome users

Click the three dots menu in the top-right corner, choose “Settings” > “Advanced” > “System,” and then uncheck the “Use hardware acceleration when available” box.

For Firefox users

Click the three dots menu icon in the top-right corner, then select “Options” > “Advanced”. Under the “General” tab, uncheck the “Use hardware acceleration when available” box.

For Edge users

Please go to 'Control Panel' > 'Internet Options' > 'Advanced', and check 'Use software rendering instead of GPU rendering'.

Method 5: Run the System File Checker (SFC)

The System File Checker allows you to scan for and repair corrupted system files. While you can use the SFC utility that comes with Windows by running the sfc /scannow command, you may encounter the issue shown in the screenshot below. In other words, the tool can detect file corruption but is unable to fix it to resolve the laptop freezing issue while watching videos. Thus, the problem persists even though it has been identified.

Then, how to easily check the file system and fix corrupted system files and user folders in Windows 10? You can effectively check bad sectors in the Windows system that cause computer crashes when watching videos with the help of the free partition manager tool. Download this powerful partition management software and check the file system with one click.

Step 1: Right click on the problematic partition.

Step 2: Select Advanced > Check File System.

Step 3: Confirm that you want to hide the partition.

Step 4. In the Check File System window, select the option to Attempt repair if errors are found.

Click “Start” to begin checking for errors on your partition.

"Free Partition Manager" is an ultimate tool that helps users to resize/move partition, create/delete/format partition, convert NTFS to FAT32, check file system, wipe data, clone partition on HDD/SSD/SD card and other storage devices.

Method 6: Start your computer in Clean Boot State

A crash while watching a video could be due to issues with a third-party application/program installed on your computer. If the above solutions don't help, try starting your computer in a Clean Boot state to check if the issue persists.

How to do a clean boot

Step 1. Log in to your computer with an administrator account. Type msconfig in the search box, and then click "System Configuration" from the results.

Click the “Services” tab, check “Hide all Microsoft services,” and then click “Disable all.”

Click the “Start” tab and select “Task Manager.” In the Task Manager, disable each startup item by selecting it and choosing “Disable.” Close the Task Manager and select “OK.”

After the restart, your computer will be in a clean boot state. Check if the laptop still freezes while watching videos. After you finish troubleshooting with a clean boot, reset your computer to start normally and restore functionality.

Conclusions

This article covers six practical methods to fix computer crashes when watching videos on Windows 10. If the issues persist after trying these solutions, or if you encounter any problems while using the Partition Master tool, feel free to reach out to our support team for further assistance via live chat or email.

People also ask

1. Why does my computer always freeze when watching videos?

As mentioned at the beginning of this article, there can be several reasons for video stuttering on your computer, such as conflicting applications, compatibility issues with your web browser and graphics card, or corrupted Windows system files.

Why does my downloaded video keep getting stuck?

There can be several reasons for a downloaded video to lag, such as driver issues, hardware problems (RAM, graphics card, hard disk), display resolution, encoding, and file corruption.

How do I fix video buffering issues?

To resolve video stuttering issues caused by the reasons above, you can update your graphics card driver, update your Flash player, or change your screen resolution.

How do I fix a frozen laptop?

A computer that frequently freezes can lead to bigger problems, like black or blue screens, random freezing, system crashes, and even boot disk failures. Read on to troubleshoot why your Windows 10 computer keeps freezing for no reason.