Last Updated on April 24, 2024

Windows 10 introduced a new feature called Windows Hello PIN, which provides better security for users than traditional security methods. Whether you set up a PIN, facial recognition, or a fingerprint, Windows Hello PIN offers these options. However, some users have encountered issues when trying to change their PIN, receiving the message: "Windows Hello PIN is currently unavailable."

Hello, I recently forgot my Windows PIN and attempted to reset it, but I'm receiving an error that says, "This option is currently unavailable" – from the Microsoft Community.

The utility can provide the necessary solutions to fix the “Windows Hello PIN option is currently unavailable” error and protect your device from any threat.

Fix for Windows Hello PIN option currently unavailable

The error might be hard to comprehend, but it's usually caused by corrupted NCG folder data on your computer, which prevents you from entering the device PIN. In other cases, permission errors or malware infections can also lead to the Windows Hello PIN issue. To fix it, follow the solutions below.

Option 1: Try the "I forgot my PIN" option

The first troubleshooting option for Windows Hello PIN issues is the “I forgot my PIN” option. By selecting this, you can easily reset your PIN by following the given instructions:

Step 1: Open "Settings" or use the "Windows + I" keyboard shortcut to access Device Settings. Click on the profile icon in the top-left corner to navigate to the "Accounts" section.

Windows 设置 帐户

Step 2: In the next window, look for the "Sign-in options" setting to access Windows Hello settings. Choose the option for "PIN (Windows Hello)," and then find the link for "I forgot my PIN" within the subsequent options that appear.  Follow the on-screen instructions to successfully change your PIN for your Windows computer.

Select I forgot my PIN

Method 2: Using the Password Reset Tool - Best Method

As a Windows user, you might be looking for a quick solution to execute. You need a solution that delivers the right outcome instead of exploring possibly useful or useless options on Windows. The Partition Master Professional tool can bypass PIN and reset Windows password. This effective solution can easily reset both local and domain passwords. With the best password removal tool, you can boot your PC using a bootable disk or USB drive to change the device password.

Here are the simplified steps to change a Windows password using the Partition Master tool:

Insert the USB drive to be formatted into the computer, run Partition Assistant, and click "Toolbox" > "Password Reset".

Clear Startup Items 1

Step 2: A message will appear. Read it carefully, then click Create to create the bootable media.

Click to create

Step 3. Select the correct USB flash drive and then click “Create” and “Yes.” This will erase all data on the USB flash drive, so back up anything important first.

Select the USB drive select the usb drive

Step 4. Be patient. After creating the password reset USB, plug it into the locked computer. Restart the locked computer and press F2/F8/F11/Delete to enter BIOS and set the bootable USB as the boot drive. It should then boot from the USB automatically.

Boot from USB Boot from USB

Step 5: After the restart, run AOMEI Partition Assistant again and choose "Reset Password". All the accounts on your computer will be displayed on the interface. Select the target account and check "Reset and Unlock".

Select account

Step 6: When you see this, tap “Confirm” to proceed. Your passcode will be erased.

Password reset succeeded

Other noteworthy features of Partition Master include:

If you're looking to change the password of your Windows device, try this effective password reset tool right away!

Method 3: Log In with a Password

Another effective way to resolve the "Windows Hello PIN, this option is currently unavailable" issue is to try logging in using a different method. To do this, navigate to the "Sign-in options" section, where you can choose to sign in with a password instead of a PIN.

Log in with a password

Method 4: Remove a Work or School Account

You might be experiencing issues with your Windows Hello PIN due to a work or school account connected on your device. To resolve this, you may need to remove it from Windows. Follow this simple guide to understand how to successfully handle the issue:

Step 1: On your Windows computer, open “Settings,” then navigate to the “Accounts” section from the top-left corner. Proceed to the “Access work or school” settings from the list of options.

Sign in to work or school

Step 2. Look for the connected work or school account, and then click Delete/Disconnect to remove it from the device. Return to Sign-in options to see if the issue with Windows Hello PIN being Currently unavailable has been resolved.

disconnect

Share this page with Windows users who are affected by Windows Hello PIN issues:

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Method 5: Sign up with a local Microsoft account

If no specific solution works for your Windows Hello PIN issue, you might need to switch to a local account to fix the problem. To learn how to do that, continue reading the steps below:

Step 1: Access the "Accounts" section from the Windows Settings menu. Select the "Sign in with a local account instead" option from the available list, and follow the on-screen instructions to log in successfully.

Sign in with a local account

Step 2. Once that's done, restart your computer and go through the same setup process again. When you get to the “Your info” page, select “Sign in with a Microsoft account instead,” and log in with your Microsoft account. When you do, the device should prompt you to set up Windows Hello PIN and other identification. This will allow you to set up your Windows PIN without any issues.

Sign in with a local account

If you've reset your Windows PIN and can't use it, this page covers advanced steps to fix PIN errors and get it working again.

Related Articles

Something happened and your PIN isn't available (Solved)

This article covers the solutions and fixes for the "Something happened and your PIN isn't available" issue. If you encounter this problem, refer to this page.

something-happened-and-your-pin-isnt-available

Conclusions

This article offers excellent solutions to the "Windows Hello PIN is currently unavailable" issue. By employing simple fixes such as logging in with your password or selecting "I forgot my PIN," you might be able to resolve the problem. However, in many cases, these methods might not work, necessitating users to seek better alternatives.

From the discussion, it's clear that the tools offered by Partition Master provide a simple solution to the Windows Hello PIN issue. Since it allows you to change the password, you don't have to go through multiple options repeatedly. If you want to change Windows Hello PIN, this password changing feature will give you the best results.

FAQ: "Windows Hello PIN/fingerprint is currently unavailable"

If you have more questions about why Windows Hello PIN/fingerprint isn't available, try these searches for more answers:

**1. Why am I getting a message that my Windows Hello PIN is unavailable?**

There can be multiple reasons behind the unavailability of the Windows Hello PIN. First, it could be due to a malware infection that has caused the issue. Secondly, you might have permission issues on your Windows device, which can also lead to this problem.

2. How do I resolve issues with the Windows PIN not working?

If you're having trouble with your Windows PIN not working on your device, try these steps:

Note: You might also have set up a backup password for your Windows device. During sign-in, look for the "Sign-in options" section, and then select the Password option. Enter the password you set up for your device to sign in successfully.

3. How do I set up a Windows Hello PIN?

To turn on Windows Hello PIN, you'll need to do the following:

Step 1: Open the Settings app and go to the “Accounts” section in the top-left corner. Within that list, choose “Login Options.”

Step 2: In the next window, go to the “PIN (Windows Hello)” section and set a new PIN for your computer.