It can be frustrating when you download your favorite movie to your Windows/Mac computer or Android device, only to find that you can't play it. MX Player is a popular video player app, but it doesn't support certain audio formats, like EAC3, unless you download and install a specific codec designed for that audio format.

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Solutions That Work Step-by-Step Troubleshooting
1. Add to MX Player First, launch MX Player on your computer. To access the settings...Full Steps
2. Convert to Another Format Select the EAC3 file you want to convert from the list. If you wish to convert...Full Steps
3. Use a Different Media Player Navigate to the VLC menu and select "Open Media" from the dropdown. Click...Full Steps

Help! What to do if EAC3 audio is not supported?

This is not uncommon, as most users come across the “Unsupported EAC3 Audio Format” issue while using MX Player. You might often find the video playing perfectly fine but with no sound. There are two reasons behind this.

    Due to licensing issues, MX Player no longer supports DTS and Dolby audio codecs. Videos encoded with AC3, DTS, EAC3, DTSHD, and MLP won't play audio. Instead, you'll see an error message like "MX Player doesn't support EAC3," indicating that the video won't play audio.

Now, let's see how to fix the issue of EAC3 audio not supported with the right solutions. Let's get started!

Error - EAC3 Audio Not Supported

Method 1: Add Custom Codecs to MX Player

To ensure you download and install the correct custom codec, first confirm the version of MX Player currently running on your media player. After checking the version, follow the on-screen instructions to select and download the custom codec you need.

Step 1: First, launch MX Player on your computer. To access the Settings, select them from the main menu.

Fix EAC3 File on MX Player

Step 2: Select "Decoder" from the drop-down menu, and then scroll down to "Custom Codec."

Step 3: On this page, you'll find the codec you need to download to fix the issue with MX Player not supporting EAC3 audio.

Step 4 After downloading the decoder, reopen MX Player. The device should automatically detect and apply the newly downloaded decoder. If it's compatible, tap "OK." If not, try again.

Method 2: Convert EAC3 Audio to Other Formats

Here's another straightforward solution to the MX Player not supporting EAC3 audio issue. In other words, you can transcode MX Player's EAC3 audio into other suitable formats like MP3, MP4, and AAC audio codecs. You'll need a professional video or audio converter to accomplish this task.

There are free video and audio converters available, but you'll need to choose the most suitable one from the list. To resolve the issue of unsupported EAC3 audio format, we recommend using the Zamzar website to help you with the audio conversion. Here's how to do it: 1. Visit the Zamzar Audio Converter webpage. 2. Click on the "Choose File" button to select the EAC3 audio file you want to convert. 3. From the "Convert to" dropdown menu, select the desired output format, such as MP3, WAV, or AAC, which is widely supported. 4. Provide your email address so that Zamzar can send you a download link for the converted file. 5. Click on the "Convert Now" button to start the conversion process. 6. You will receive an email with a download link once the conversion is complete. Follow the link to download your converted audio file. Please note that while Zamzar allows conversions up to 50 MB for free, you might need to upgrade to a paid plan for larger files.

Step 1: Select the EAC3 files you want to convert from your list.

Step 2. If you want to convert your EAC3 file to MP3, choose MP3 as the output format.

Step 3: To convert EAC3 files, select “Convert” from the drop-down menu.

TIP: You can use Quicktime Player to view and play AC3 files. This free player comes pre-installed on Macs and is available for Windows.

Convert EAC3 audio files with Zamzar

Method 3: Use a Different Media Player

VLC can also convert between various video and audio formats. If you run into compatibility issues, like an EAC3 audio format that isn't supported, you can use VLC to convert it to MP3 or another supported format. Here's how.

Step 1. Open the VLC menu and select “Open Media” from the drop-down. Click “Add,” select your video or audio file, and hit “Open.”

Step 2. Click on the “Convert/Save” button to get to the page where you can only change the profile settings.

Fix VLC not supporting EAC3 audio

Step 3: Choose the audio format you wish to convert the file to from the drop-down menu. You can rename the converted file, and then click "Start" to begin the conversion process.

Step 4. The unsupported EAC3 audio file is now saved in a different format.

How to recover lost or deleted EAC3 audio files

The MX Player EAC3 unsupported error is usually due to licensing issues. Sometimes, the audio file itself might be corrupted, causing MX Player to display the same error. The video plays fine but there's no audio. Nothing is worse than losing or accidentally deleting your EAC3 audio files on the system. To recover the files, we recommend using the Data Recovery Wizard tool!

The tool offers several file recovery options, from simple undo deletions (whether accidental or after emptying the recycle bin) to retrieving lost data after formatting the hard drive. The Data Recovery Wizard utility can recover data from hard drives, SSDs, SD cards, flash drives, USB drives, and other storage devices.

Additionally, the tool can recover RAW file systems that the computer operating system fails to recognize (this might be due to MBR damage or missing partition table). One of the most beneficial features of the program is the Preview option which allows you to configure scans to quickly locate lost items or examine storage. This way, you can view the lost data before recovery so that you only restore the necessary files.

"Data Recovery Wizard" Main Functions

    • It helps you recover over 1000 lost files.
    • It features flexible scanning modes like Quick Scan and Deep Scan.
    • It also offers a preview option before recovery.
    • The software can restore files after a Windows 11/10 system crash.

Step 1: Choose a location

Select the location of the lost music, voice recordings, and other audio files, then click “Scan”.

Select the location and scan for lost music and recordings
Select the location and scan for lost music and recordings

Step 2: Preview the audio file

The scan will take longer for bigger disks. You can recover files while the scan is in progress. In the left pane, click on “Audio.” Preview the audio files found by clicking on the “Preview” button.

Preview the found audio files

Step 3: Recover Lost Audio Files

Select all the audio files found, then click “Recover.” Choose a safe location on your computer or an external storage device to save these files, then click “OK” to confirm.

Recover and save the recovered audio files

Conclusion

The above are all the solutions we could think of for the “EAC3 audio not supported” issue. Alternatively, you can try installing the EAC3 codec for MX Player, convert EAC3 to a format that MX Player is compatible with, or use a video player that supports the EAC3 audio format.

You may opt for the Data Recovery Wizard tool to safely and effectively get back your lost files. We hope you find this guide easy to understand and follow.