Fix error 0x80070490 in Windows Update, Mail app, and Xbox

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What does error code 0x80070490 mean?

Many of us use the Windows operating system and prefer it because of its user-friendliness. However, at times, we might come across the error 0x80070490. The numeric might be confusing, and you might not know what to do. But first, let's understand what this error is all about.

You might have multiple accounts on different services, and you want them all available on your Windows computer. You try to add another account to Windows, but you get a notification that the attempt was unsuccessful, with error code 0x80070490.

In a nutshell, the error code 0x80070490 appears when you can't add another account to your Windows 10/11 Mail app. This issue may also occur when updating through Windows Update or while updating apps downloaded from the Microsoft Store.

Error code 0x80070490 typically occurs due to various reasons, including: 1. Corrupted system files: Important system files might be damaged or missing, causing this error to appear. 2. Incorrect registry entries: The Windows Registry might have incorrect or outdated information, leading to the issue. 3. Outdated or malfunctioning drivers: A driver related to a specific hardware component might be outdated or not functioning properly. 4. Pending system updates: Uncompleted or pending Windows updates can sometimes cause error 0x80070490. 5. Malware or virus infection: Malicious software can interfere with system processes, leading to various errors, including this one. 6. Incorrect system settings: Incorrect configuration of system settings or policies can cause issues with system functionality. To resolve the issue, you can try the following solutions: 1. Run a system file checker scan: Open Command Prompt as an administrator and run `sfc /scannow` to check for and repair corrupted system files. 2. Update or reinstall drivers: Update your drivers to the latest version or uninstall and reinstall problematic drivers. 3. Check for Windows updates: Ensure that your system is up to date by running Windows Update. 4. Perform a malware scan: Use an antivirus program to scan your system for any malware or viruses. 5. Repair or reset Windows Registry: Be cautious while dealing with the Registry, as it's sensitive. You can use built-in tools like RegEdit or consider using a reliable third-party registry cleaner. 6. Reset or refresh your PC: If all else fails, you may need to reset or refresh your Windows installation, though this will result in data loss. Always create a system restore point or backup your important files before attempting these troubleshooting steps.

We have told you how the error 0x80070490 appears – in short, you are not able to add any other account to your mail. Now, let's explain this situation in more detail from a technical point of view so that you can understand and grasp it better.

If you can't add another account on your Mail app in Windows 10/11, the issue might be caused by corrupted files or processes within the Component Based Servicing (CBS) or System Component Store. So, what are Component Based Servicing and the System Component Store?

Component Based Servicing (CBS) or the System Component Store is an additional feature in Windows that aims to make installations more manageable. It's more powerful and secure than earlier systems. CBS is responsible for running and managing all update operations related to Windows.

Let's look briefly at the various reasons for this failure.

< li > Your antivirus software might be trying to protect your system and block the update or installation because it recognizes it as a third-party object and deems it harmful. < li > Damaged files or processes in the Component Store or Component-based Servicing (CBS). < li > You might have manually set some options that are now hindering Windows Update from performing updates.

How to Fix Error Code 0x80070490 on Windows 10/11

Now that you know what the error code 0x80070490 means and why it occurs, let's see how to fix it, because you can't leave it as it is, right? So let's start with learning how to fix it on Windows 10/11, and then we'll see how to do it on other devices in this article.

Even if your Windows 10/11 isn't experiencing this issue, you can still follow these steps as it can help resolve any other problems related to updates and installations. This method is only applicable to Windows 10/11 and might not support other devices, so only follow this method if your operating system is Windows 10/11.

So here are three ways that we can fix this error, okay?

Solution 1: Temporarily disable the antivirus software

Error code 0x80070490 may be caused by certain antivirus software. Therefore, we need to disable it to allow the update and installation process to proceed. Meanwhile, make sure you have antivirus software installed on your system to follow this method, or you can skip to any other methods.

It's not difficult to disable antivirus software for installation or updating. You just need to disable its firewall and real-time protection. After you do this, try installing or updating again.

If it did, congratulations! You've completed the process, and you can now reinstall your antivirus. If not, let's move on to the next method.

Fix 2: Run the Windows Update troubleshooter

You can fix this through a feature in the new version of Windows. The built-in troubleshooter can address most problems related to Windows updates.

1. Press Win + I to open **Settings**, then go to **System > Troubleshoot > Other troubleshooters**.

Step 2: Click on the Run the troubleshooter button next to Windows Update.

Step 3: Let the wizard finish the process. Try to update Windows again when it's done.

Fix 3: Run SFC and DISM scans

Windows is well-prepared for such issues with its files and offers a solution. The System File Checker will scan your Windows for corrupted files that look like errors and try to fix them.

Let's see how to use the System File Checker.

Step 1 Type cmd in the taskbar search box, right-click Command Prompt, and select Run as administrator.

Step 2: Type SFC /scannow in the Command Prompt, and press Enter.

Step 3: When the System File Checker is done, it will tell you if the CBS.log file is corrupted.

If you see the message "Windows Resource Protection did not find any integrity violations," there are no errors.

Since there are no errors, you can run the DISM command to replace the old files.

Step 1. Type and run the following command at an elevated Command Prompt:

Step 2: After the scanning and replacement of files, you need to restart the Windows Update service. Press the Win + R keys to open the Run dialog box, then type services.msc and hit Enter.

Step 3: In the Services list, locate "Windows Update," right-click it, and select "Restart." After the restart, do the same for "Windows Module Installer." You can now try to run your updates again.

Fix 4: Reset the Windows Update components

Since you've tried the fourth option, it seems the previous ones didn't work for you. That's alright; this approach should help, but if not, we have one final solution to try.

We will manually reset the Windows Update components and the SoftwareDistribution and Catroot2 folders to create the update using this method.

Step 1. Click the Start menu, search for "cmd". Right-click on "Command Prompt" and select "Run as administrator".

Step 2. We will stop the BITS, encryption, MSI Installer, and Windows Update services. Paste the following lines one by one into the Command Prompt, pressing Enter after each:

Step 3: Now that the services have been disabled, you'll rename the Catroot2 and SoftwareDistribution folders. Type the following lines one at a time in the Command Prompt window, pressing Enter after each:

Step 4: Restart the services. As mentioned earlier, paste the following code into the Command Prompt, pressing Enter after each line:

Step 5: Finally, restart the system and try to perform the main task – the upgrade. If this doesn't work, it's time to move on to the ultimate solution.

Fix 5: Perform a System Restore

This is the last resort for solving this issue. We've saved this method for last so that you can finish your work faster, but none of the methods above worked. In this method, we'll try to restore Windows to a previous version. This will bring your Windows back to a time when it was working fine.

1. Press ⊞ Win+R to open the "Run" command. Type in rstrui and press ↵ Enter. This will open System Restore.

Step 2: Click Next, and then click Show more restore points. Select a restore point from before the application started malfunctioning, and then click Next. To begin the restoration process, click Finish, and then click Yes.

Step 3: Once the restore is complete, your system will automatically restart. You should now have your old operating system back, without the error code 0x80070490. Great!

Additional Tip: How to Recover Lost Data from Windows Error Codes

While these methods work, you risk losing data. If that happens, you can use a Data Recovery Wizard tool to restore missing files. This process works even if your computer won't start.

Major Features of the Tool Data Recovery Software:

• Recover Data from Formatted Partition
• Compatible with any file system, such as FAT12, FAT16, FAT32, NTFS, NTFS5, HFS, HFS+, and exFAT
• Preview files before recovery
• Remote support for beginners
• Restore and repair corrupted files, including videos, photos, and documents

The best thing about using the Data Recovery Wizard tool is its simplicity. You don't need to be an expert to use this software; just follow the wizard to set your preferences, and retrieve your lost files. Make sure you extract the files to a different drive, not the same one where they were originally. Here are the steps to use the Data Recovery Wizard: 1. **Download and Install**: First, download the Data Recovery Wizard software from a reliable source, ensuring it's the correct version for your operating system (Windows or Mac). Install the application following the on-screen instructions. 2. **Launch the Wizard**: Once installed, open the program. You should see an intuitive interface guiding you through the process. 3. **Select the Drive**: Choose the drive from which you want to recover data. If you're unsure, you can scan all drives for lost files. 4. **Scan Mode Selection**: The tool typically offers two scanning options - Quick Scan and Deep Scan. Quick Scan looks for recently deleted files, while Deep Scan performs a more thorough search, taking longer but potentially finding more lost data. 5. **Start the Scan**: Initiate the scanning process. This may take some time depending on the size of the drive and the selected scan mode. 6. **Preview and Select Files**: After the scan is complete, you'll see a list of recoverable files. Preview them if possible to ensure they're the ones you need. Select the files you want to recover. 7. **Choose a Save Location**: This is a crucial step. Do not save the recovered files back to the original drive where they were lost. Instead, choose another drive or an external storage device to avoid overwriting any remaining data. 8. **Recover the Files**: Click on the 'Recover' or similar button to start the recovery process. Wait for the tool to complete the task. 9. **Verify and Organize**: After recovery, verify the files to ensure they're intact and in the correct format. You might need to organize them into folders for easy access. Remember, prevention is better than cure. Regularly back up your important data to avoid the need for data recovery in the first place.

Step 1: Select the drive and start scanning

Launch the Data Recovery Wizard, and hover the mouse over the partition where you lost your data. This can be an internal hard drive, an external disk, a USB, or an SD card. Then, click “Scan.”

Step 2: Preview and select the files to recover

Narrow down the scan results by using the file type filter on the left or in the top-right corner until you find the needed file. If you want, click the "Preview" button or double-click the item to preview its content.

Step 3: Recover the lost data to a secure location

Select the files you wish to recover and click “Recover” to save your lost data to a secure location. It's recommended that you do not save the recovered data onto the same disk where you lost it.

How to Resolve Error Code 0x80070490 in Email Applications

Error code 0x80070490 is a common and harmless issue encountered in the Windows 10/11 Mail app. Let's explore some simple methods to fix it.

Fix 1: Update your email app

App updates are available through the Microsoft Store app.

Step 1: Open the Microsoft Store app through the taskbar or by searching for it in the Start menu.

Step 2: Click on the “Library” icon in the bottom left to open the Updates and Downloads area.

Step 3: Click the "Get updates" button to let Microsoft check for app updates. If any are available, they'll appear in the list with the other apps.

Step 4: Tap the Update button next to the Mail app to download and install the update.

After the update is complete, start the application and check that it finished successfully.

Fix 2: Check your email privacy settings

Error code 0x80070490 can also occur due to incorrect email settings, let's fix this issue.

Step one: Open Settings, go to Privacy & Security, and then open Email.

Step 2: Next, turn on the switch next to Email access. This lets the app access your mail, contacts, and calendar.

Step 3: Check whether the problem remains.

Fix 3: Reset Mail and Calendar

Step 1: Open Settings, then select Apps and Features.

Step 2. Find the Mail & Calendar entry, tap the three-dot menu, and choose Advanced options.

Step 3: Now select “Terminate,” and then “Repair.” If the issue was resolved simply by terminating the process, you're all set. If not, proceed to reset, and let the process finish.

Fix 4: Reinstall the Mail and Calendar apps

Now you should be able to install Mail and Calendar apps without seeing error code 0x80070490.

Step 1. Right-click the Start button, and then click Windows Terminal (Admin) or Windows PowerShell (Admin). This opens a Windows PowerShell console with elevated permissions.

Step 2. To uninstall Mail and Calendar, paste the following code and run it:

Step 3: Finally, open the Microsoft Store to download and install Mail and Calendar apps. The error code 0x80070490 should now be fixed.

How to Fix Error Code 0x80070490 on Xbox

Xbox is a device loved by many, and people buy it to enjoy its services. So, why let error code 0x80070490 hinder its usage? Let's look at how you can resolve this issue.

Solution 1: Restart your Xbox/Console

Step one: We begin with the most basic system reset: power down the host.

Step 2: Next, unplug everything for a few minutes. Plug everything back in, restart, and try again.

Solution 2: Reset your Xbox

If all else fails, you may need to factory reset your console, which will delete all data. Make sure to back up any important information before attempting this.

First, turn off the console and unplug everything. It's recommended that you wait a few minutes before plugging the power cord back in.

Step 2: To perform a factory reset, hold down the BIND button, and then press the Xbox button on the console.

Step 3: After that, hold down BIND and EJECT for 10 to 20 seconds, until it turns on. You should now see the " Troubleshoot" screen. Select "Reset," then choose "Keep my games and apps." Done!

Conclusions

This article introduces what error code 0x80070490 is and the reasons behind it. You might encounter this issue frequently when trying to add another email address in the Mail app on Windows 10/11. However, many other devices can also experience similar problems.

So, that's how you can fix the issue on Windows 10/11, Mail, and Xbox. Even if you're not experiencing this problem, give these fixes a try as they'll update other apps and resolve any potential issues.