How to Fix the Corrupted NTFS.sys File in Windows 10

The Ntfs.sys file can generate different error codes, requiring various methods of resolution. Here's a quick overview of these errors and their corresponding solutions:

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What is "NTFS.sys"?

The Ntfs.sys file is located in the C:\Windows\System32\drivers folder. Ntfs.sys is a system file necessary for running Windows or a hardware driver that allows the Windows operating system to read and write to NTFS drives. Thus, if you encounter a blue screen error with the stop code NTFS_FILE_SYSTEM (Ntfs.sys), it indicates a problem with a hardware driver. If you receive the error code SYSTEM_SERVICE_EXCEPTION (Ntfs.sys), it might suggest that your system file is corrupted.

What causes "NTFS.sys" to fail?

Each error has its own reason. NTFS_FILE_SYSTEM (Ntfs.sys) might be the result of a damaged disk, either an issue with the NTFS file system or disk errors like bad sectors. Also, a corrupted hard drive driver can lead to Ntfs.sys failures. On the other hand, SYSTEM_SERVICE_EXCEPTION (Ntfs.sys) could be due to antivirus software conflicting with the system, damaged or outdated drivers, or faulty RAM modules.

Please provide the error message displayed on your computer screen and proceed with the appropriate troubleshooting steps to resolve the Ntfs.sys error.

How to Recover Files Lost Due to NTFS.sys Error

Before you proceed with修复 the missing or corrupted NTFS.sys file in Windows XP/7/8/10, it's recommended to export your data. Usually, after an NTFS.sys error, computer data files might get lost, and the Data Recovery Wizard tool is great for dealing with that.

Download the Data Recovery Wizard tool to retrieve lost files from your computer, HDD, external SD card, or USB flash drive. This way, you can ensure a safe and effective repair of the missing or corrupted NTFS.sys file without losing your data.

Step 1: Launch the file recovery software on your Windows PC. Select the exact location from where you lost your files and hit the "Scan" button.

Select the location to scan

Step 2: The software will immediately start scanning the disk and display the deleted files in a short while. If you find the required file during the scan, you may stop the scanning process. To locate the desired file quickly, make use of the 'File Type Filter'.

Step 3: Select the files you want to recover, such as Word, Excel, PDF, photos, videos, or emails, and then click the "Restore" button. You can browse and choose a different location to save your recovered files.

Error code 1: NTFS file system (Ntfs.sys)

As mentioned above, the main culprits behind Ntfs.sys failing in this scenario are file system errors, bad sectors, or outdated device drivers. With that being said, the solution to this problem is quite clear: repair disk corruption and update your device drivers.

Because there can be multiple disks and drives on a computer, you'll first need to use Event Viewer to identify the drive (or device) or driver that's causing the problem. You'll need to do this from Safe Mode.

Step 1: Hold down the power button for 10 seconds to turn off the computer.

Step 2: Press the power button to turn on your computer. When you see the first sign that Windows is starting, like your manufacturer's logo, hold down the power button for 10 seconds to shut off the device.

Step 3: Press the power button to turn on your PC. When Windows restarts, hold down the power button for 10 seconds to turn off your PC.

4. Press the power button to start your computer, but don't interrupt it this time. You should see your computer boot into WinRE.

5. On the Choose an option screen, select Troubleshoot > Advanced options > Startup Settings > Restart.

Step 6. After the restart, you will see a list of options similar to the one below. Select "5" or press "F5" to enable Safe Mode with Networking.

Now you need to check the Event Viewer:

Step 1: Click “Start” and type Event Viewer.

Step 2. Right-click on Event Viewer and select Run as administrator.

Step 3: Expand Windows Logs and click on System.

Step 4. Check the error related to the Blue Screen, and fix it based on the information provided.

Method 1: Fix Disk Errors

The built-in Chkdsk utility that comes with Windows can fix disk errors like file system corruption and bad sectors. You can use the command line tool to fix a damaged disk, or you can use the Disk Check feature in the application, if you prefer not to use the command line.

Step 1. Boot into Safe Mode with Command Prompt as described above.

Step 2. Right-click on the problematic drive in This PC and select Properties.

Step 3: Click the “Tools” tab, then click “Inspect.”

Method 2: Update the Device Drivers

In most cases, Ntfs.sys fails due to outdated or corrupted drivers. If you've identified the faulty driver through the Event Viewer, you can update it by booting into Safe Mode with Networking.

Step 1. Right-click on "This PC," and go to "Manage" > "Device Manager."

Step 2. Expand the “Display adapters” section, right-click on your graphics driver, and select “Update Driver.”

According to Microsoft, there are a couple of other tricks worth trying to fix the Blue Screen issue caused by Ntfs.sys errors.

• Disable any antivirus scanners, backup programs, or disk defragmentation tools.
• Run hardware diagnostic tests provided by the manufacturer.
• Make sure you have enough space on your system drive. If not, you can extend your system drive so that Windows can function properly.

Error code 2: System service exception (Ntfs.sys)

Depending on what might have caused the Ntfs.sys error, apart from the driver update method mentioned above, you can try the following solutions.

Method 1: Update Windows

Updating Windows not only fixes known errors or issues, but also updates the necessary drivers.

Step 1. Boot into Safe Mode as instructed.

Step 2: Click the “Start” button and type “update.”

Step 3: Click on "Check for updates."

Step 4: Windows will display any available updates. Click Install updates now to update your version of Windows. (Be sure to install all available updates.)

Method 2: Run the System File Checker

The System File Checker is a built-in Windows tool that can scan for and repair missing or corrupted system files. It will automatically fix the failed Ntfs.sys file. Follow the steps in the previous section to access the Command Prompt in Safe Mode, and then:

Step 1: In Safe Mode, click the Start button and type cmd.

Step 2. Right-click on Command Prompt and select Run as administrator.

Step 3: If you're using Windows 10, run DISM.exe /Online /Cleanup-image /Restorehealth first to repair your Windows image, just in case.

4. Once the DISM command is done, type in the following command: sfc /scannow to start scanning and fixing system files.

Method 3: Check the RAM

Incorrect RAM module installation or wrong RAM settings can also cause an Ntfs.sys error. First, you need to check your hardware. To do this, turn off your computer and reseat the RAM sticks. You can isolate a faulty RAM stick by removing all of them and then attempting to boot the PC with each one individually.

If the hardware is not the issue, you should check the RAM timings and frequency. You can obtain recommended values from the manufacturer and use third-party tools to verify the RAM sticks' actual values. If they don't match, you can enter your BIOS to adjust the RAM settings to the recommended values.

Tips and Notifications

• You can also use a driver installation disc to update the relevant hardware driver.
• Both updating drivers and running the System File Checker tool apply to both of these situations.
• Disabling antivirus or similar software only helps with Windows 10.

Bottom line

Ntfs.sys is a system file that facilitates communication between the operating system and your hardware, making it essential for smooth Windows performance. When issues arise with Ntfs.sys, you might encounter a Blue Screen of Death. To resolve this, the most effective approach is to update the faulty driver. If that doesn't work, try other detailed solutions. Hopefully, one of these methods will help you fix the Ntfs.sys error.