Restore Deleted Netflix Profile and History

This page includes three methods to help you recover your deleted Netflix history:

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Netflix produces and provides a large amount of great TV shows and movies that you can watch on your TV, smart TV, PlayStation, Xbox, and even on your mobile phone/tablet for instant viewing or download for later. As the largest American provider of internet streaming media and on-demand online video, Netflix has attracted more and more global users to download the app to enjoy the latest personalized TV shows and movies anytime, anywhere.

The Netflix Data Loss Case

Netflix profile removed.

"Hey, some idiot hacked my Netflix account and deleted all my information! The good news is that I got the account back, and the password and email are restored. However, all my lists in the profile are gone. How do I recover my Netflix profile?"

Netflix Profile Missing:

Somehow, I found that all my viewing history on Netflix is gone. This is the third time it's happened. I didn't clear the history. So why would Netflix delete my watch history? How can I retrieve it?

Overview of Netflix Profile Recovery

What are Netflix profiles, and what do they include? Profiles allow for a personalized Netflix experience. Each profile has its own email address, language preferences, personalized TV show and movie recommendations, playback settings, My List, ratings, and most importantly, a recently watched list, or viewing history.

When you accidentally delete your Netflix profile, or it disappears for some reason, can you recover all its contents? You might think that you could use a data recovery tool to restore your Netflix profile. But that's not the case. Why? Because your Netflix profiles are stored on their servers and not on your computer's hard drive. Data recovery tools only help retrieve files from computer hard drives and regular storage devices like USB drives and memory cards. Therefore, while data recovery software can help you get back deleted videos, it won't restore your Netflix profile.

Fortunately, you can try getting help from the Netflix Help Center.

4 Ways to Recover Deleted Netflix History and Data

We understand the frustration with losing profiles and viewing history, especially since there's no Netflix recovery tool available. If you're experiencing Netflix automatically deleting your profiles and history, it's typically due to server issues or timeouts on Netflix's end. Try refreshing the page a few times. If the issue persists, try logging out completely and logging back in.

1. How do I log in and log out of the application?

If the app is open but not showing your profile, it might be due to an unstable connection between the server and the app. To resolve this issue:

Sign in to your Netflix account, and then sign out. When you sign in again, your primary profile should appear.

Otherwise, the only way to fix a corrupted profile is by getting in touch with Netflix Customer Support, who work around the clock to resolve issues and provide tailored solutions. To the delight of users, they can reach out to Netflix Customer Support through any of the three channels below to restore a deleted Netflix profile or entire viewing history.

2. Seek online help

Step 1: Log in to your Netflix account.

Step 2: Click on “My Account,” then click on “Help Center.”

Step 3: Scroll to the bottom of the Help Center page, and click on the “Contact Us” option to get in touch with Netflix through live chat.

3. Request phone assistance

In addition, Netflix offers a toll-free number that you can call to get immediate assistance with any issues you might have. On the other end of the line, you'll find experienced professionals who can resolve most Netflix issues and are more than happy to help you out.

Call Netflix customer service: +1-800-585-7265

4. Seek help in forums

If you're not satisfied with either of those official options, there's one more place to go: the NetFlix forums, where you can see what problems most users have encountered and how they've solved them.

Here are some of the most popular Netflix forums.

• NetFlix Forum on Topix: www.topix.com/forum/com/netflix
• NetFlix Subreddit: www.reddit.com/r/netflix/
• NetFlix User Forum: www.netflixusers.com/
• NetFlix Forum on TrueAchievements: www.trueachievements.com/game/Netflix/forum

Given how awkward Netflix has been about dealing with vanished profiles or viewing histories, you should probably plan for the worst.

Recover Netflix Downloaded Videos with Video Recovery Software

Applies to: Restore Netflix videos or video snapshots saved on your local drive.

Sometimes, you might have some videos on your computer that you like, whether you downloaded them from a video website or imported them from a mobile device.

However, once you perform a fake deletion or format the computer drive, videos on it are at risk too. To retrieve lost videos or any other file types from a computer due to deletion, formatting, or any other reasons, a reliable free data recovery software – tools Data Recovery Wizard will come to help.

It can recover lost files from computer/laptop hard drive, USB flash drive, SD card, and other popular storage devices.

Step 1. Run tools Data Recovery Wizard, select the location or device where you lost/deleted videos and click "Scan" to look for the lost videos.

Step 2: After the scan, choose "Video" from the left panel. Go to "Lost" or "All" to find the video you want. Check the video you found and click "Preview".

Step 3. Select the video files you want to recover. Click “Recover” to save them to another secure location on your computer or an external storage device.

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Bottom line

While it's unlikely that you can recover a deleted Netflix profile, the success rate of retrieving lost files from storage devices is high. The Data Recovery Wizard is an all-rounded file recovery software that can restore various types of files, such as videos, music, audio, documents, images, and emails, with just a few clicks. In any case, don't hesitate to download this software when you encounter data loss issues, as it supports both Windows OS and Mac OS, and will promptly save your data.