If you encounter the issue where "my computer is frozen and Control Alt Delete not working", it might be due to a recent failed software update, system corruption, a stopped Windows Search service, or virus infections. These are the most effective methods to resolve this problem.

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Workable Solutions Step-by-step Troubleshooting
Fix 1. Force Reboot the Computer Hold down the power button until the computer turns off to perform a hard reset...Complete steps
Fix 2. Remove Cache and Temporary Files After forcefully restarting the frozen computer, make sure to clear cache files...Complete steps
Fix 3. Scan for Malware Perform a quick PC scan to identify any threats affecting your system...Complete steps
Fix 4. Install Windows Updates To fix the non-functional Ctrl+Alt+Delete issue, install the latest Windows updates...Complete steps
Fix 5. Uninstall Problematic Software Microsoft frequently updates its software with new features, improvements, and bug patches...Complete steps

It can be extremely frustrating when your computer freezes, and you're unable to use Ctrl + Alt + Del. However, don't worry – you can swiftly address the problem and help get your computer functioning again through some troubleshooting steps!

Translation: Solution 1: Perform a Hard Reset of the Computer

If your Windows computer is completely frozen and you can't use Ctrl + Alt + Del, perform a hard reset by holding down the power button until the computer turns off. Wait briefly before restarting. If the freezing continues after restarting, attempt to boot the computer into Safe Mode by repeatedly pressing the F8 key.

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How to Restart Windows 11 [Updated 2023]

These methods are useful in various scenarios and cater to power users, keyboard users, and more, ensuring a complete restart of Windows 11.

How to Restart Windows 11

The following outlines the remaining 4 solutions to fix a frozen computer and the non-responsive Control-Alt-Delete shortcut. As each remedy may be effective for individuals in different situations, try another option if the first one doesn't work. For a visual guide on how to execute these steps, you can watch this brief video. Alternatively, you can find an overview here:

  1. 00:55 - Close a frozen application
  2. 01:35 - Restart Windows Explorer
  3. 02:12 - Reboot without the Start menu
  4. 02:32 - Last resort: a hard shutdown

Fix 2: Clear Cache and Temporary Files

After forcefully restarting a frozen computer, make sure to clear the cache files. Over time, temporary and cache files can accumulate and consume valuable disk space on your computer. Similar to uninstalling applications, deleting these files can enhance the device's performance and reduce the likelihood of a frozen screen occurring.

Step 1. Go to Settings > System > Storage to choose the drive from which you want to remove cache files.

Settings > System > Storage

Step 2. In the second step, choose "Temporary files." Review the temporary files, carefully reading each type's description to avoid deleting crucial data.

Step 3. Click the "Remove Files" icon.

Furthermore, temporary files from the default file path can be deleted. To do this, go to C:\Users\Admin\AppData\Local\Temp and press "Ctrl + A" to select all files.

?PC Data Recovery Software

Temporary files are not insignificant, as many unsaved documents are stored as temp files. If you accidentally delete certain temp files that affect your program's operation, utilize the Data Recovery Wizard tool to restore them. Windows users can conveniently recover deleted temporary files with the assistance of this secure and free file recovery software.

  • Its user interface is so straightforward that even beginners can use it, distinguishing it from many other tools.
  • It can also restore files from a frozen computer, an unbootable laptop, or a system that doesn't operate normally.
  • Its main objective is to recover deleted files from various digital data storage devices, such as computer hard drives, memory cards, SD cards, CDs, and DVDs.

Download the deleted data recovery software and follow a simple process to recover deleted data from a dead laptop or PC on Windows 10.

Step 1. Select a drive and start scanning Select the drive you want to scan and initiate the scanning process.

启动工具Data Recovery Wizard,将鼠标悬停在您丢失数据的分区上。这可能是内部硬盘、外部磁盘、USB驱动器或SD卡。然后,点击“扫描”。

select a location to scan

Step 2. Check and preview scanned files

Utilize the file format filter located in the top left or upper right corner to refine the scan results until you locate the required files. If desired, you can click the "Preview" button or double-click a file to preview its content.

Choose files to recover

Step 3. Recover lost data to a secure location Translate only: Step 3. Recover lost data to a secure location

Select the file by clicking the checkbox next to it, then click "Recover" to restore the lost data to a secure location. It's recommended that you avoid saving the recovered data on the same disk where it was initially lost.

Recover lost data

If you find this information helpful, please share it with others on social media to help them overcome this common challenge as well.

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Translation: Solution 3: Scan for Malware

Computer viruses and malicious software can compromise your system's performance, delete data from your computer, and, most significantly, drain all its resources. Unfortunately, malware is usually invisible to the naked eye; hence, we need to employ specialized antivirus software to detect and remove it. Thus, it's advisable to perform a quick PC scan to identify any threats attacking your device.

If you haven't installed any third-party software, you can make full use of Windows Defender. To launch Windows Defender on your Windows system, follow these steps:

Step 1. Go to Settings - Privacy & security - Windows Security.

Windows Security

Step 2. Choose "Open Windows Security" to open the Windows Defender Center and scan for viruses and malware.

Fix 4. Install Windows Updates

A dependable solution to resolve the issue of Ctrl+Alt+Delete not functioning is by installing Windows updates. Here are a few steps to check for Windows Updates:

Step 1. Press the "Win" key on your Windows keyboard and choose the "Settings" option.

Click on the **Settings** option. Select the Settings option

Step 2. Click "Windows Update" on the right side.

Windows update

Step 3. Following this, select "Check for updates" and then "Download & install" to install the most recent version of the Windows update.

Fix 5. Uninstall Problematic Software

If your computer frequently or occasionally freezes, it might indicate an issue with an application. To access the "Performance" tab in the Windows Task Manager, use the keyboard shortcut Ctrl + Shift + ESC.

Step 1. Click the "Details" link at the top of the Task Manager in Windows 11.

Click the Details

Step 2. Select the "Processes" tab

Step 3. When the computer freezes, sort the list by CPU, RAM, or disk usage (depending on which one was particularly high during the previous crash) to see which process appears at the top of the list.

This should help identify the problematic software so you can update or remove it.

Many Windows 10/11 users have verified the effectiveness of these methods. If you're interested in fixing computer issues, share this on Facebook, Twitter, Instagram, and other social media platforms!

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Why is Ctrl+Alt+Delete not working on Windows?

One of the most widely used keyboard shortcuts is Ctrl + Alt + Del; hence, its unavailability can lead to numerous problems for many users. Here are several reasons behind "my computer is frozen and control alt delete not working."

  • ? Computer freeze: Several users have reported that their computer freezes and Windows 11 crashes while using the Ctrl+Alt+Del shortcut. While this can be a major issue, you should be able to fix it by applying one of our solutions.
  • ? Stuck on login screen: Users have stated that they are unable to reach the login screen through this keyboard shortcut. This is often related to third-party applications, and it can be fixed by identifying and removing the problematic software. PC
  • ? Unlock: Many individuals use this shortcut to lock or unlock their PC. However, if it's not working, you won't be able to lock or unlock your PC with the keyboard combination.
  • Virus: Occasionally, malware infections can render the Ctrl+Alt+Del shortcut unusable. We highly recommend running a scan with your antivirus software if you encounter this problem.

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Boot Windows 11 in Safe Mode

How to Boot Windows 11 in Safe Mode [2023 Update]

I was wondering how to start Windows 11 in Safe Mode. No need to worry anymore; this article provides multiple methods with easy-to-follow steps. Read more >>

Final Thoughts

Hence, understanding the intricacies of the Ctrl Alt Delete not functioning issue is straightforward. Several factors could be responsible, such as corrupted system files, outdated drivers, or issues with the Windows Update program. Implementing the various solutions outlined above becomes a seamless process.

After resolving this issue, it's recommended to download and use a data recovery tool like Data Recovery Wizard. This software helps restore any lost files and prevents system crashes or Blue Screen of Death occurrences. Even if you encounter problems, this application can be used to retrieve your essential files.

"Computer Is Frozen and Ctrl+Alt+Delete Not Working" FAQs

Here are 4 additional questions regarding the non-functioning of the Control Alt Delete feature. You can find the answers here.

< strong > 1. How do you unfreeze a computer when Control + Alt + Delete doesn't work?

Normally, you'd restart a computer to unfreeze it. However, if you can't move your mouse, try logging out by pressing Ctrl + Shift + Esc on your keyboard. This shortcut will open the Windows Task Manager, which displays all running programs. From there, you can choose to forcefully end them.

**2. How do I force my computer to unfreeze?**

If you're unable to open the Task Manager, your computer is indeed frozen, and a hard reset is necessary to restart it. To do this, press and hold the power button until the computer turns off completely. After that, press the button again to restart.

3. Why isn't my Ctrl+Alt+Delete shortcut working?

  • After installing unauthorized firmware updates or third-party programs, the keyboard shortcut Ctrl+Alt+Del may cease to work.
  • The functionality of Ctrl+Alt+Del can be disrupted due to registry modifications made by these third-party applications.

4. How do you fix a frozen screen on a laptop?

Step 1. Turn off your computer, ignoring the screen that says "getting ready."

Step 2. Disconnect all external hard drives, USB flash drives, headphones, and other computer peripherals.

Step 3. Press and hold the power button on your computer for 30 seconds.

Step 4. Unplug your computer's power cord.

Step 5. Reconnect the power cable to your computer and attempt to restart it.