Microsoft Community: Windows 10 USB device frequently disconnects and reconnects

I recently upgraded my Windows 7 gaming PC to Windows 10, but since then, I've been having issues with USB devices. Every five minutes or so, all USB devices disconnect and reconnect. I have a USB WiFi adapter, and when it reconnects, the WiFi doesn't automatically reconnect, so I have to unplug and replug the adapter to restore the WiFi connection. Is there any solution to this USB problem?

Source: https://answers.microsoft.com/en-us/windows/forum/all/windows-10-usb-device-disconnects-and-reconnects/7b93eabd-0ea3-444e-8671-1f5dcf460fc0

Are you dealing with the USB device keeps disconnecting and reconnecting issue on your computer? Don't worry; this problem is actually quite easy to fix. Here are four solutions to resolve the USB random disconnection error. These methods have helped other users with similar issues.

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Practical Solutions Step-by-Step Troubleshooting
Solution 1. Try the Quick Fix Connect the USB device or flash drive to another computer > Try different USB ports...Full Steps
Solution 2. Reinstall USB Drivers Press Windows key + X, then select "Device Manager". Find and expand...Full Steps
Solution 3. Run the USB Troubleshooter Download the Windows 10 USB Troubleshooter. The tool will detect and prompt you to choose...Full Steps
Solution 4. Disable Power Saving Mode Go back to Device Manager and locate the Universal Serial Bus Controllers option...Full Steps

Solution 1: Try quick fixes for USB disconnect and reconnect issues When your USB device frequently disconnects and reconnects, try the following quick fixes: 1. **Inspect the USB cable and ports**: - Make sure the USB cable is undamaged and securely plugged into both the device and the computer's USB port. - Try using a different USB cable or port. 2. **Restart devices**: - Turn off and restart both your USB device and computer. This can resolve temporary software conflicts. 3. **Disable USB selective suspend setting**: - In Device Manager on your computer, locate the "USB devices" section, right-click your USB device, and choose "Properties." - On the "Power Management" tab, uncheck the box that says "Allow the computer to turn off this device to save power," then click "OK." 4. **Update drivers**: - In Device Manager, find your USB device, right-click it, and select "Update driver." - Let Windows search for updates automatically, or download the latest driver manually from the manufacturer's website. 5. **Reinstall the driver**: - Uninstall the problematic USB device, then restart your computer. - Windows should usually reinstall the driver automatically. If not, download and install it manually from the manufacturer's site. 6. **Test in Safe Mode**: - Boot your computer into Safe Mode to see if the USB device still disconnects. - If the issue doesn't occur in Safe Mode, it might be caused by another software conflict that needs further investigation. 7. **Check the power adapter**: - If your USB device requires additional power, ensure the power adapter is functioning correctly and has a stable connection. 8. **System Restore**: - If you recently had system updates or installed new software, attempt a System Restore to a point before the issue started. 9. **Contact manufacturer support**: - If none of these steps help, reach out to the USB device's manufacturer for technical support. These steps should address most USB disconnect and reconnect issues. If the problem persists, a professional hardware inspection or repair may be necessary.

Don't panic when your USB drive gets disconnected unexpectedly. First, you need to check if it's a faulty USB port that causes USB not working in Windows 10. To troubleshoot the error, follow the steps below.

Step 1. Connect the USB device or flash drive to another computer.

If the USB drive works fine on another computer, the problem is probably with your computer and not the drive. If it still disconnects, proceed to Step 2.

Step 2: Try a different USB port.

It's normal for the USB device to work after you switch USB ports. If the USB device still disconnects, try the next solution.

Solution 2: Reinstall the Universal Serial Bus (USB) controllers drivers

A USB controller issue could be the reason behind the USB disconnect and reconnect problem. To fix the error, you can start by addressing any driver issues. Follow these steps to do so:

Step 1: Press Windows key + X and select Device Manager.

Step 2: In the Device Manager window, locate and expand Universal Serial Bus controllers.

If it's a regular USB drive, it should be listed as “USB Mass Storage Device.”

If your USB 3.0 keeps disconnecting in Windows 10/8/7, look for “USB 3.0 eXtensible Host Controller.” This is for a USB 3.0 device.

Step 3: Right-click on the “Standard USB 3.0 Root Hub” option and select “Uninstall” to uninstall it.

Reinstall USB to Fix the Problem of USB Keep Disconnecting and Reconnecting

Restart your computer and see if that resolves the issue. If not, download the latest Universal Serial Bus (USB) controller drivers from the manufacturer's website. Then, install the latest USB controller drivers in compatibility mode:

    1. Right-click the installer and select "Properties" from the drop-down menu. 2. Select the "Compatibility" tab. Check the box for "Run this program in compatibility mode for" and choose an older version of Windows, such as Windows 7. 3. Allow the driver installation to complete and then check if it functions properly.

Reinstall USB in Compatibility Mode to Fix Random Connection Issue

Solution 3: Run the Windows 10 USB Troubleshooter

If your USB device has some issues, this might happen. Therefore, you should run the Windows 10 USB troubleshooter. This is an automated tool that checks for known problems when a USB is connected to your computer. To run the troubleshooter, follow these steps:

Step 1: Download the Windows 10 USB Troubleshooter tool.

Download link: https://m.majorgeeks.com/files/details/microsoft_windows_usb_troubleshooter.html

Step 2. The utility will detect and prompt you to select the device you want to fix. In this case, it's a USB drive, but it can also fix other peripherals like USB audio and USB printers. Click on the “Next” button.

Step 3: Tap the Close button.

Run the USB troubleshooter to fix the issue of USB ports constantly disconnecting and reconnecting in Windows 10 Run the USB troubleshooter to fix the issue of USB ports constantly disconnecting and reconnecting in Windows 10

When you're done, the Windows USB Troubleshooter will check for and try to fix any problems.

Fix 4: Disable Power Saving Options

Some users found this method to work for them. They claim that the USB keep disconnecting and reconnecting issue was solved by turning off the Power Options. If all of the above methods failed, you can give this one a try.

Step 1. Go back to the Device Manager window and locate the Universal Serial Bus controllers option.

Step 2: Right-click on the “USB 3.0 Extension Host Controller” option, and select “Properties” from the drop-down menu.

Step 3: Go to the Power Management tab, uncheck the box for Allow the computer to turn off this device to save power, and click OK to apply the changes.

Fix Windows 10 USB port keeps disconnecting and reconnecting issue by disabling power saving

How to Recover Data from an Unreadable USB

If you want to recover data from an inaccessible USB drive, you can use tools like the Data Recovery Wizard. This USB data recovery software allows you to restore files with simple clicks from SD cards, memory cards, hard drives, and SSDs. It's designed to help you retrieve lost files, photos, documents, and videos when your device is formatted, damaged, or inaccessible.

Download and run the data recovery software immediately to retrieve your lost USB data.

Step 1: Select the USB drive to scan

Launch the Data Recovery Wizard, select the USB drive where you lost important files, and click “Scan” to start.

Select the USB drive

Step 2: Preview and Check USB Drive Data

After the scan is complete, you can use the “Filter” feature and “Search” option to locate specific types of files quickly.

Scan and Find Lost Files from the Missing Flash Drive

Step 3: Recover Files from Flash Drive

Once the scan is complete and lost USB drive files are found, click on “ Recover ” to restore them. You should save the recovered files to a secure location on your computer instead of the USB drive.

Recover Lost Files from USB Drive

Conclusions

Have you resolved the issue with the USB disconnecting and reconnecting? Do you have any other concerns? Feel free to reach out to us anytime to share your thoughts.

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